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4.1 out of 5

"We were only in the motel overnight but were pleased with the cleanliness and service provided " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

Ibis Newcastle places you in the center of Newcastle, within just a 15-minute stroll of Newcastle Civic Theater and Newcastle Civic Park. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 98 rooms feature iPod docks, WiFi, and wired Internet. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Digital TV, coffee/tea makers, and free newspapers are also available.

The bistro, IBistro, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 3.5-star Newcastle West hotel include Newcastle Beach and Charlestown Square.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$106* Per night/room 4 Aug. - 5 Aug.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Newcastle ratings based on 532 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Newcastle

Everyone (354) Couples (126) Business (9) Family (34)
5 out of 5

Posted by on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Kim

Dear guest, thank you for rating us 5 out of 5. Your support is much appreciated. See you again next time, Kind regards Kim S General Manager

4 out of 5
We were only in the motel overnight but were pleased with the cleanliness and service provided

Posted by , from d on 16 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Kim

Dear Ben, thank you for your lovely review. Its a pleasure to hear you have had a good time with us. We hope to welcome you back soon. All the best, Kim S General Manager

4 out of 5
Property was a close walk to the entertainment area along the boardwalk and Honeysuckle Hotel

Posted by , from Mid North Coast Australia on 8 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Kim

Dear Tony, thank you for your review. We appreciate the support. See you next time Kim S General Manager

4 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kim

Dear Guest, thank you for rating us 4/5. We appreciate your support. Kindest regards, Kim S General Manager

5 out of 5
Perfect, stay was good, good breakfast, friendly staff.

Posted by , from 2330 on 23 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Kim

Dear James, thank you for rating us 5/5. We look forward to welcoming you in the future. All the best, Kim S General Manager

4 out of 5
Good location and well priced. Has all the necessary things. Lights near bed needed to be replaces. Shower head up top high.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Kim

Dear guest, thank you for your feedback regarding your recent stay with us. All the best and until next time Kim S General Manager

3 out of 5
Rooms clean but very dated, parking charge seemed abit high for Newcastle

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Kim

Dear guest, thank you for your feedback regarding your recent stay. We will use it to review it with the team to look at ways to improve our services. Many thanks and all the best Kim S General Manager

2 out of 5

Posted by on 6 Feb. 2020

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Comment from Hotel Management

8 Feb. 2020 by Kim

Dear Guest, I am sorry to hear you did not enjoy your time with us. We strive to look after all our guests, please accept my apologies if we did not meet your expecations. All the best, Kim S General Manager

2 out of 5
It was like student accommodation Not value for money

Posted by on 25 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Kim

Dear Guest, I am so sorry to hear you did not enjoy your stay with us. We understand that our rooms are compact, I am sorry if these did not meet your expectations. We hope to welcome you back in the future, All the best Kim S General Manager

5 out of 5
Help with internet connections. Check in excellent

Posted by on 23 Jan. 2020

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Comment from Hotel Management

8 Feb. 2020 by Kim

Dear Guest, thank you for your great feedback, it is lovely to read the team made you feel welcome all around. Thank you again Kim S General Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Newcastle. For a fee, parking is available. This 3.5-star Newcastle hotel is smoke free.

  • 98 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (170.7 km / 106 mi)
  • Train station: Newcastle Interchange Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Newcastle offers 98 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

IBistro - This bistro serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Self parking fee: AUD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Newcastle
  • Ibis Newcastle
  • Newcastle Ibis
  • ibis Newcastle Hotel
  • ibis Newcastle Hotel
  • ibis Newcastle Newcastle West
  • ibis Newcastle Hotel Newcastle West
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.