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4.1 out of 5

"Only 3 pillows and no spares in the room and only one chair. " More

By a verified traveller on Mon 06 Dec 2021

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Hotel Description

Ibis Newcastle puts you in the center of Newcastle, 0.9 km (0.5 mi) from Newcastle Civic Theater and 2.2 km (1.4 mi) from Merewether Beach. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 98 rooms feature iPod docks, WiFi, and wired Internet. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Digital TV, coffee/tea makers, and free newspapers are also available.

The bistro, Hummingbirds, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 3.5-star Newcastle West hotel include Newcastle Beach and Westfield Kotara.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$123* Per night/room 24 Jan. - 25 Jan.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis Newcastle ratings based on 514 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ibis Newcastle

Everyone (339) Couples (116) Business (9) Family (39)
5 out of 5
Only 3 pillows and no spares in the room and only one chair.

Posted by on 6 Dec. 2021

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Comment from Hotel Management

8 Dec. 2021 by Kim

Dear Beryl, thank you so much for rating us 5/5 on your recent stay, we appreciate your support very much! Please just ask for extra pillows next time and we will make sure you are as comfortable as can be Thank you again, Kim S General Manager

5 out of 5
Very easy check in process, clean and tidy room, very quiet and comfortable.

Posted by on 23 Oct. 2021

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Comment from Hotel Management

12 Nov. 2021 by Kim

Dear Ross, thanks so much for your lovely feedback, we really appreciate the support. Until next time Kim S General Manager

3 out of 5
Room and beds smelt of smoke. Facilities were old and outdated, built like an old cruise ship. It was fine for a quick last minute stay for a night but would not recommend otherwise. Also very overpriced considering the conditions.

Posted by on 25 Jun. 2021

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Comment from Hotel Management

12 Jul. 2021 by Kim

Dear guest, thank you for your feedback on your recent stay with us. I am sorry to hear you did not enjoy your time with us. We appreciate the feedback and do hope to welcome you back in the future. All the best, Kim S General Manager

5 out of 5
Room was good, but the small fridge was a little noisy.

Posted by on 19 Jun. 2021

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Comment from Hotel Management

22 Jun. 2021 by Kim

Dear guest, thank you for great review on your recent stay with us. We appreciate the support. Until next time Kim S General Manager

5 out of 5
Staff were great food was good clean and compact great shower comfy bed.value for for money. We will be back

Posted by on 31 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

5 out of 5
Clean and tidy👍

Posted by on 20 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

4 out of 5
Parking was a drawcard. Accessibility, location and price were also factors. Perfect for my needs!

Posted by on 20 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

4 out of 5

Posted by on 12 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

5 out of 5

Posted by on 29 Apr. 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

5 out of 5
Simple, clean, comfortable, friendly staff great location. Just what we needed.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

1 Jun. 2021 by Kim

Dear Guest, thank you for your great review, we appreciate the support All the best Kim S General Manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-friendly ibis Newcastle. For a fee, parking is available. This 3.5-star Newcastle hotel is smoke free.

  • 98 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Newcastle Interchange Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Newcastle offers 98 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Hummingbirds - This bistro serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 16 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 16

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Self parking fee: AUD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Newcastle
  • Ibis Newcastle
  • Newcastle Ibis
  • ibis Newcastle Hotel
  • ibis Newcastle Hotel
  • ibis Newcastle Newcastle West
  • ibis Newcastle Hotel Newcastle West

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.