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4.5 out of 5

"We stayed in a spa room for the night of our wedding. The staff left us champagne and chocolates which was lovely and we had room service for dinner a ... " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

You'll be connected to the convention center at The Executive Inn, and within just a 15-minute stroll of Blackbutt Reserve and Newcastle International Hockey Centre. Highlights at this luxury hotel include 8 restaurants, 2 outdoor swimming pools, and 7 bars/lounges.

All 135 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and DVD players. Dining in is an option with room service, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Additionally, coffee/tea makers, safes, and hair dryers are available.

Enjoy the health club, spa tub, free pool cabanas, and pool loungers. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4.5-star New Lambton hotel include University of Newcastle and Merewether Beach.

Standard Room, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 30 May - 31 May

Deluxe Twin Room, 2 Queen Beds, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Corner Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Terrace Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Garden Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Executive Inn ratings based on 988 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Executive Inn

Everyone (580) Couples (202) Business (6) Family (194) Other (1)
3 out of 5
We stayed in a spa room for the night of our wedding. The staff left us champagne and chocolates which was lovely and we had room service for dinner and breakfast and the food was amazing. But that’s where it stopped. The spa leaked and the tap had to be left on while running the spa to keep the water level up and immediately you could see that the mattress on the bed dipped terribly in the middle and was probably the worst night sleep I’d ever had.

Posted by , from Newcastle on 24 May 2020

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Comment from Hotel Management

25 May 2020 by Manager on Duty

Dear Tracey, Thank you for taking the time to review your recent stay with us. We sincerely apologise that your stay has not met with expectations. We passed on your feedback to our maintenance and housekeeping teams to ensure your points are investigated and rectified. Once again thank you for the feedback.

3 out of 5
Area was ok but ammenities very dated, bathroom facilities let the room down

Posted by on 10 May 2020

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Comment from Hotel Management

10 May 2020 by Reception

Thank you for taking the time to review our property. Your feedback is appreciated.

5 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Hotel Management

Thank you for the 5 star score! We really appreciate your time in offering feedback.

4 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Hotel Management

Thanks for the great score!

5 out of 5
this was my first time there and i just found it very nice

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Manager on Duty

Thank you for your great review. We are very pleased that you had an enjoyable first stay and hope that you will come back for a second.

4 out of 5
It was a very nice place for a night, however if I had wanted to stay for longer I would have loved a kitchen area.

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Emmi

Thank you for taking the time to review our property. We value your feedback.

5 out of 5
All good, great room ..................................

Posted by on 6 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Emmi

Thank you for your review. We appreciate your feedback.

4 out of 5
Clean and comfortable, good service, everything you would expect

Posted by , from Thirroul on 5 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by Manager on Duty

Thank you Richard for your lovely review. We hope that you stay with us again soon.

3 out of 5
The bad thing is that the aircon blows directly towards the bed which made me sick. It seems the room was different layout compare to photo’s that I saw from wotif.com. Also swimming pool full of kids and some adults drinking alcohol such as beer and wine in the pool which I felt a bit uncomfortable especially when you bring the kids. The good thing is plenty of car spot so parking is not an issue.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

3 Feb. 2020 by Hotel Management

Thanks for the feedback, its always best to talk to us direct when you are at the hotel so we can rectify these concerns and talk directly to people around the pool.

5 out of 5
Great price, nice clean tidy room and pool facilities fantastic for kids

Posted by on 28 Jan. 2020

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Comment from Hotel Management

29 Jan. 2020 by Manager on Duty

Thanks for the top score.

Property Features

The Executive Inn offers its guests 2 outdoor swimming pools, a health club, a spa tub, and complimentary bicycles. There are 8 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 7 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. A terrace, tour/ticket assistance, and a vending machine are also featured at the luxury The Executive Inn. Limited free parking is available on a first-come, first-served basis. This 4.5-star New Lambton hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 3 levels
  • 8 dining venues
  • 7 bars or lounges
  • 2 coffee shops
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1990
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (31.5 km / 19.6 mi)
  • Train station: Broadmeadow Station (2.3 km / 1.4 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

The Executive Inn offers 135 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include complimentary toiletries and hair dryers. This New Lambton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

The Executive Inn has 8 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place.Individually-wrapped food options are available through room service.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property Registry Number – Licensed Club Min 18 years
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5.00 and AUD 25 for adults, AUD 5.00 and AUD 25 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Executive Inn Hotel Newcastle
  • Executive Inn New Lambton
  • Executive New Lambton
  • The Executive Inn Hotel
  • The Executive Inn New Lambton
  • The Executive Inn Hotel New Lambton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.