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4.3 out of 5

"Wasn't overjoyed getting the disabled room, however you tend to get that when you book through a third party supplier " More

By a verified traveller on Mon 27 Feb 2023

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Hotel Description

You'll be connected to the convention center at The Executive Inn, and within just a 15-minute stroll of Blackbutt Reserve and Newcastle International Hockey Centre. Highlights at this luxury hotel include 2 outdoor swimming pools, 2 coffee shops/cafes, and a restaurant.

At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, free pool cabanas, and pool loungers as well as access to aerobics classes. Added amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4.5-star New Lambton hotel include Newcastle International Sports Centre and Newcastle Showground.

Corner Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$152* Per night/room 24 Apr. - 25 Apr.

Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Queen Room with Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Executive Inn ratings based on 471 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Executive Inn

Everyone (333) Couples (54) Business (2) Family (59)
5 out of 5

Posted by on 28 Feb. 2023

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Comment from Hotel Management

25 Mar. 2023 by Manager on Duty

Thanks for the top score!!

3 out of 5
Wasn't overjoyed getting the disabled room, however you tend to get that when you book through a third party supplier

Posted by on 27 Feb. 2023

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Comment from Hotel Management

12 Mar. 2023 by Manager on Duty

Thanks for the review and feedback Nikita

5 out of 5

Posted by on 19 Feb. 2023

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Comment from Hotel Management

25 Mar. 2023 by Manager on Duty

Thanks for the top Score

5 out of 5
Excellent

Posted by on 15 Feb. 2023

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Comment from Hotel Management

12 Mar. 2023 by Manager on Duty

Hi Adam, thanks for your wonderful 5-star rating! It's always great to see when our hard work pays off in the form of a happy guest. We appreciate you taking the time to provide your feedback and hope to have you stay again soon. Kind regards, The Executive Inn team.

5 out of 5
I liked that the 2 queen beds were separated by the bathroom in the middle and also had separate tvs and separate air conditioners. The pool area is also lovely and great for the kids

Posted by on 9 Feb. 2023

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Comment from Hotel Management

10 Feb. 2023 by Manager on Duty

Thanks for the top score Mishelle.

5 out of 5
Nice Room, nice pool, good service, the club attached was great, good location and we would come back again

Posted by on 29 Jan. 2023

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Comment from Hotel Management

6 Feb. 2023 by Manager on Duty

Thanks for the great review and feedback Leanne.

5 out of 5
Very good

Posted by on 28 Jan. 2023

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Comment from Hotel Management

29 Jan. 2023 by Manager on Duty

Thanks for the top rating Marina

2 out of 5
Didn't like that if you use a third party booking system, eg Wotif, you don't get what you book. When we rang the service desk their response was that's what you get for using them. No we can't possibly move you to the type of room you booked.

Posted by on 24 Jan. 2023

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Comment from Hotel Management

25 Jan. 2023 by Manager on Duty

Thank you for your review and feedback Allan. I am disappointed to read your review and apologise that your stay hasn't met with expectations. When you book on a third party site customers select the room type they want to book and then it automatically comes through to our system, we don't change or amend this and your room type and bedding configuration should be on the confirmation that is emailed to you.

4 out of 5
The pool and spa were great for the kids.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

22 Jan. 2023 by Dave Musgrave - Reservations Coordinator

Good Morning Ms Bailey, Thank you once again for choosing the Executive Inn Newcastle.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager!Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorExecutive Inn Newcastle

5 out of 5
The staff went above and beyond to make our staff beautiful.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

22 Jan. 2023 by Dave Musgrave - Reservations Coordinator

Good Morning Ms Spurrier, Thank you once again for choosing the Executive Inn Newcastle.We greatly appreciate your review and are delighted to have received your feedback and will be sure to share your comments with our General Manager!Thank you once again, and we hope to welcome you back to the hotel in the hopefully not-too-distant future!Kind Regards,Dave MusgraveReservations CoordinatorExecutive Inn Newcastle

Property Features

The Executive Inn offers its guests 2 outdoor swimming pools and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and concierge services are also featured at the luxury The Executive Inn. Limited free parking is available on a first-come, first-served basis. This 4.5-star Newcastle hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 3 levels
  • 2 coffee shops
  • Built in 1990
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Broadmeadow Station (2.3 km / 1.5 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

The Executive Inn offers 135 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

The Executive Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Individually-wrapped food options are available through room service.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property Registry Number – Licensed Club Min 18 years
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 15
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10.00–35.00 for adults, and AUD 12.00–12.00 for children
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Executive Inn Hotel Newcastle
  • Executive Inn New Lambton
  • Executive New Lambton
  • The Executive Inn Hotel
  • The Executive Inn New Lambton
  • The Executive Inn Hotel New Lambton

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.