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4.5 out of 5

"Small but clean and perfectly located for a night out in town " More

By a verified traveller on Wed 25 Nov 2020

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Hotel Description

The Lucky Hotel puts you in the heart of Newcastle, within just a 10-minute stroll of Newcastle Local Court and Newcastle Civic Theater. Highlights at this hotel include a restaurant and in-room free WiFi.

All 30 rooms feature TVs, free bottled water, and hair dryers. Additionally, refrigerators and free toiletries are available.

The family restaurant, The Lucky Hotel, is open for lunch and dinner. The Lucky Hotel is the hotel's own bar. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli.

Attractions within a 20-minute drive of this 4-star Newcastle hotel include Newcastle Beach and Charlestown Square.

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$131* Per night/room 31 Jan. - 1 Feb.

Standard Suite, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite with Sofa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Terrace Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Lucky Hotel ratings based on 254 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lucky Hotel

Everyone (180) Couples (47) Business (4) Family (17) Other (1)
5 out of 5

Posted by on 7 Jan. 2021

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Comment from Hotel Management

8 Jan. 2021 by The Lucky Hotel

Thanks for staying with us Matthew. We appreciate your feedback!

4 out of 5

Posted by on 1 Jan. 2021

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Comment from Hotel Management

6 Jan. 2021 by The Lucky Hotel

Thanks for staying with us. We appreciate your review!

4 out of 5
Small but clean and perfectly located for a night out in town

Posted by , from Thornton, NSW on 25 Nov. 2020

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Comment from Hotel Management

3 Dec. 2020 by The Lucky Hotel

Thanks for staying with us Nicole. We appreciate your feedback!

1 out of 5
Room was too small & the music was too loud. There was mould all over the shower.

Posted by on 31 Aug. 2020

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Comment from Hotel Management

23 Sep. 2020 by The Lucky Hotel Management

Thank you for staying with us and providing us with your feedback. We are saddened to hear that you didn’t enjoy your recent stay at The Lucky Hotel. We do our best to clearly advertise via multiple platforms that we have music on Friday, Saturday & Sunday evenings as we are a pub style venue. In regards to our rooms, we advertise as boutique in style and pride ourselves in having clean accommodation, plush bedding and L’Occitane amenities to ensure maximum comfort for our customers.

4 out of 5
Great location - clean room - bit small but great for short stay. Friendly and helpful staff.

Posted by on 11 Jul. 2020

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Comment from Hotel Management

12 Jul. 2020 by The Lucky Hotel

Thank you for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 26 May 2020

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Comment from Hotel Management

27 May 2020 by The Lucky Hotel

Thanks for staying with us. We appreciate your review!

5 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by The Lucky Hotel

Thanks for staying with us. We appreciate your review!

4 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by The Lucky Hotel

Thanks for staying with us. We appreciate your review!

5 out of 5
Very handy to CBD good amenities and a very comfortable bed

Posted by on 1 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by The Lucky Hotel

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Nice stay and friendly staff. We liked everything. Looking forward to going back again in our next visit to Newcastle

Posted by on 28 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by The Lucky Hotel

Thank you for staying with us, we really appreciate your feedback!

Renovations + Closures

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Restaurant

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Lucky Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. This 4-star Newcastle hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.7 km / 16.6 mi)
  • Train station: Civic Station (0.7 km / 0.4 mi)

Room Amenities

The Lucky Hotel offers 30 air-conditioned accommodations with complimentary bottled water and hair dryers. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.

  • Television
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Lucky Hotel - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

The Lucky Hotel - Onsite bar. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Tuesday - Saturday: 9 AM - 5:00 PM
  • Sunday - Monday: 9:00 AM - 2:00 PM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

This property is located in an entertainment zone. Guests can expect to hear loud music on weekends until 11:30 PM.

Reception hours are 9 AM to noon on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property's front desk is open during the following times:

  • Tuesday - Saturday: 9 AM - 5:00 PM
  • Sunday - Monday: 9:00 AM - 2:00 PM
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 25.00 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lucky Hotel Newcastle
  • Lucky Hotel
  • Lucky Hotel Newcastle
  • Lucky Hotel
  • Lucky Newcastle
  • Hotel The Lucky Hotel Newcastle
  • Newcastle The Lucky Hotel Hotel
  • Hotel The Lucky Hotel
  • The Lucky Hotel Newcastle
  • Lucky
  • The Lucky Hotel Hotel
  • The Lucky Hotel Newcastle
  • The Lucky Hotel Hotel Newcastle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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