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"tiny shower, reasonable location, and faulty sofa. Comfy bed " More

By a verified traveller on Thu 25 Jun 2020

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Hotel Description

The Star Apartments places you in the center of Newcastle, within just a 15-minute stroll of Newcastle Civic Theater and Newcastle Civic Park. Highlights at this hotel include a restaurant, and in-room kitchens and washers/dryers.

You can enjoy sofa beds, sitting areas, and WiFi, featured in all 8 individually furnished rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Flat-screen TVs, coffee/tea makers, and irons/ironing boards are also available. Weekly housekeeping is available.

At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4-star Newcastle West hotel include Newcastle Beach and Charlestown Square.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$113* Per night/room 8 Nov. - 9 Nov.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Star Apartments ratings based on 60 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Star Apartments

Everyone (48) Couples (5) Family (5)
1 out of 5
Do not stay here! Unclean room, I don’t know when it was last vacuumed. Looks big but no room in the kitchen. When cooking the exhaust fan does not work so smoke alarm goes off continually. Paid for parking and the exit gate (opposite a brothel) was open. When I called to ask if it would be fixed, man on reception was rude and hung up on me. Would not recommend anything about this place

Posted by on 29 Jul. 2020

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3 out of 5
tiny shower, reasonable location, and faulty sofa. Comfy bed

Posted by on 25 Jun. 2020

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5 out of 5
Plenty of space. Very comfortable. Well catered. Modern. Excellent. Will definately use in the future.

Posted by on 1 Mar. 2020

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5 out of 5
Big spacious apartment..clean with everything i needed....just no mop for the kitchen floor and the next door neighbour was slamming his door

Posted by on 2 Jan. 2020

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5 out of 5
Was not expecting much for the price but was pleasantly surprised. Will definitely be back when staying in Newcastle next time. Top spot, close to everything.

Posted by on 14 Dec. 2019

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5 out of 5
It was clean , tidy and secure. Washing machine was a very handy feature, close to the tram and Newcastle exchange.

Posted by on 1 Dec. 2019

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2 out of 5
We were moved without notice to another location not near where we wanted to be

Posted by on 28 Nov. 2019

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5 out of 5
Close to the tram stop. Clean, tidy, easy to find.

Posted by , from Melbourne on 26 Nov. 2019

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4 out of 5

Posted by on 6 Oct. 2019

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5 out of 5

Posted by on 8 Sep. 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle hotel is smoke free.

  • 8 guestrooms or units
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Self-service laundry
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (25.4 km / 15.8 mi)
  • Train station: Newcastle Interchange Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Star Apartments offers 8 accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include double sofa beds and desks. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Newcastle hotel provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer available
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

The Star Apartments has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD $30 per night.
  • Cribs (infant beds) are available for AUD 15.00 per night.

Pet Policy

  • Pets and service animals are not allowed at The Star Apartments

Policies

Onsite parking is available for the Apartment, 2 Bedrooms only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Private entrance
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 30 per night (rates may vary)
  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 25 per night
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD $30 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Star Apartments Apartment Newcastle West
  • Star Apartments Newcastle West
  • Star Apartments castle West
  • The Star Apartments
  • The Star Apartments Hotel
  • The Star Apartments Newcastle West
  • The Star Apartments Hotel Newcastle West

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.