Skip to main content
Beginning of main content
4.0 out of 5

"Perfect clean place recommended for future gold service " More

By a verified traveller on Sat 14 Sep 2019

Enter dates to see availability

Hotel Description

A luxury stay in the heart of Newcastle awaits you at Astra Apartments Newcastle West. Within just a 15-minute stroll, you'll find Newcastle Civic Theater and Newcastle Civic Park. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is individually furnished and features a balcony, a living room, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A flat-screen TV, Netflix, and an iron/ironing board are also available. Weekly housekeeping is available.

This smoke-free apartment building offers free WiFi in public areas, a terrace, and a garden. Other amenities include barbecue grills and an elevator. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 4.5-star Newcastle West property include Newcastle Beach and Charlestown Square.

Two Bedroom Premium with MAGNIFICENT HARBOUR VIEWS!!

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Penthouse with MAGNIFICENT HARBOUR VIEWS!!

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

One Bedroom + Study Premium with MAGNIFICENT HARBOUR VIEWS!!

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Premium with MAGNIFICENT HARBOUR VIEWS!!

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Astra Apartments Newcastle West ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Astra Apartments Newcastle West

Everyone (4) Couples (1) Family (1)
1 out of 5
Communication about check in was poor. I had to make phone calls because i didn't receive booking confirmation until following day. Parking was a nightmare.... web said it was available, but it was not. When i asked for a refund, lady was very rude!. Our room was nothing like the pics!! Our balcony view was supposed to be "magnificent harbour view" they said... rubbish, it was a view of the tram yard!!! The pic of room we booked showed a glass balcony, the room wee got was a concrete wall.Bedroom was different to pics. Bbq was filthy with old onions & pieces of burnt food. I had to clean cutlery draw as it was full pig crumbs & hair! Shower took 3+minutes to heat up with no pressure. Vomit on footpath infront of entry door. No signs to find Carpark. Even when we did manage to get a space, we had to move spots several times. False advertising at its best. They send you terms & conditions AFTER payment, in this they cover their behind by stating that your room etc may not reflect the pics!! This should be told before paying in my opinion. There is more to complain about, but why bother, i don't think they will be offering a refund of any kind. Don't waste your time, stay somewhere else!

Posted by on 30 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

8 Feb. 2020 by Astra Apartments Newcastle

Dear 'Anonymous' We don't know who you are and have no knowledge of such issues therefore unable to respond effectively or attempt to address any such issues. Kind regards Astra Apartments Newcastle

5 out of 5
Perfect clean place recommended for future gold service

Posted by on 14 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Sep. 2019 by Astra Apartments Newcastle

Thank you

4 out of 5
Modren, really clean and overall spacious 1 bedroom apartment and check in process very easy and hosts lovely. The building has good security but should add more security to the apartment door when locking from inside such as chain stopper as there is no peep hole. Bathrom quite small and no soap or other product caddy in shower which due to it being small was a bit annoyoying. Kitchen equipped minimally and I had no idea how to use microwave so suggest leaving instructions nearby. Overall though I would definitely recommend this apartment.

Posted by on 7 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

12 Sep. 2019 by Astra Apartments Newcastle

thank you for your feedback. We will take your suggestions on board.

5 out of 5

Posted by on 3 Sep. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Sep. 2019 by Astra Apartments Newcastle

thank you so glad you enjoyed your stay. We hope to see you again some time.

4 out of 5
Very well suited for families, good location, great views of the harbour, clean and comfortable.

Posted by on 23 Jul. 2018

Was this review helpful to you?
Comment from Hotel Management

23 Jul. 2018 by Astra Apartments Newcastle West

Thank you - glad you enjoyed your stay. Hope to see you again

3 out of 5

Great location

Modern and clean, great location. Walls seemed to be paper thin so neighbours kids and noise from street level was very loud and clear. Bed was very hard.

Posted by on 12 Jun. 2018

Was this review helpful to you?
Comment from Hotel Management

22 Jun. 2018 by Astra Apartments Newcastle West

Thank you for your feedback. We are glad you found our property to be modern and clean in a great location. As you have chosen to remain anonymous it is unclear to determine which property you stayed in and for this reason unable to comment further

5 out of 5

Great view

Pros: Great views of the Newcastle harbour
Great apartment. Close to all amenities. The view of the harbour was sensational.

Posted by , from brisbane on 26 May 2018

Was this review helpful to you?
Comment from Hotel Management

31 May 2018 by Astra Apartments Newcastle West

thank you Chris for your feedback. We're pleased to hear you enjoyed your stay at Astra Apartments Newcastle. We pride ourselves on the standard of furniture/furnishings in these beautiful apartments overlooking our wonderful harbour. Hope to see you again soon.

5 out of 5

Well appointed new apartment

Pros: Well laid out. Cafe next door. Comfortable bed.
Walking distance to restaurant strip, close to shopping centre. Short drive to beaches. Price was good for the location, but be aware parking & cleaning are extra hidden costs. There is no convenient street parking.

Posted by on 7 Jan. 2018

Was this review helpful to you?
Comment from Hotel Management

12 Jan. 2018 by Astra Apartments Newcastle West

Thank you for your review Cathy. Just to clarify there are no 'hidden' costs as you put it. All additional costs are clearly reflected on this site and form part of guest itinerary. Our property represents excellent value!

About the Astra Apartments Newcastle West

Location 12 Bellevue Street, Newcastle West, NSW 2302

Property Features

Astra Apartments Newcastle West offers its guests a terrace, barbecue grills, and a garden. WiFi is free in public spaces. Parking is available for a fee. This 4.5-star Newcastle apartment is smoke free.

  • 30 guestrooms or units
  • 8 levels
  • 2 buildings
  • Built in 2017
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (25.5 km / 15.8 mi)
  • Train station: Newcastle Interchange Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Astra Apartments Newcastle West offers 30 air-conditioned accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. These individually furnished accommodations have separate living rooms. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Newcastle apartment provides complimentary wireless Internet access. 43-inch flat-screen televisions come with Netflix. Housekeeping is offered weekly and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Private entrance
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20.00 per night
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astra Apartments Newcastle West Apartment
  • Astra s castle West
  • Astra Apartments Newcastle West Apartment
  • Astra Apartments Newcastle West Newcastle West
  • Astra Apartments Newcastle West Apartment Newcastle West

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

url importing http://www.wotif.com/Newcastle-Hotels-Astra-Apartments-Newcastle-West.h19395803-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Newcastle-Hotels-Astra-Apartments-Newcastle-West.h19395803-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Newcastle-Hotels-Astra-Apartments-Newcastle-West.h19395803-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.