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3.6 out of 5

"It had everything we needed such as a tv, shower and kitchen. However, it was not very clean. I asked for bedding as one of the kids wet the bed, they ... " More

By a verified traveller on Fri 30 Jul 2021

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Hotel Description

At Bluegum Apartments you'll be 1.9 km (1.2 mi) from University of Newcastle and 2.3 km (1.4 mi) from Allowah Street Reserve. Highlights at this property include free self parking, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with a DVD player, and each apartment features a balcony, a sofa bed, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a coffee/tea maker, and free bottled water are also available. Weekly housekeeping is available.

This smoke-free apartment building offers a terrace and express check-in. Added amenities include laundry facilities. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Jesmond property, you'll be 2.8 km (1.8 mi) from John Hunter Hospital and 3.1 km (1.9 mi) from Blackbutt Reserve.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max
AU$108* Per night/room 5 Oct. - 6 Oct.

Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Bluegum Apartments ratings based on 211 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Bluegum Apartments

Everyone (96) Couples (12) Business (1) Family (101)
3 out of 5
It had everything we needed such as a tv, shower and kitchen. However, it was not very clean. I asked for bedding as one of the kids wet the bed, they brought me sheets with no blankets!!! It’s winter!! Took ages for them to bring it to the room. The washing machine was rusted on the bottom and it wasn’t great to wash the clothes. It actually stopped mid way through a wash for no reason. Spider webs everywhere on the balcony and in the windows. Well overdue for a pest spray! It was overpriced for what it is. I don’t think I will ever stay there again unless I’m absolutely desperate!

Posted by on 30 Jul. 2021

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2 out of 5
Bring your own cleaning equipment.. Location is central, cleanliness is appalling. There was cigarette butts and spilt drinks all over the balconies, mould through out the bathroom and the floor was covered in a slimy grime which took 3 mops to remove. Dirty finger prints over every surface.

Posted by on 27 Jun. 2021

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3 out of 5

Posted by on 16 Jun. 2021

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1 out of 5
I have never been so disgusted in any accommodation that I have stayed in before. Filthy, blood smeared all over the bathroom walls and door, rubbish on the floors including a pair of women's false eyelashes on the lounge room floor, broken furniture, filthy stove, fridge and sink. Took us 1hr to book in with the complicated book in system. Rang and complained about the state of appt. and they moved us to another appt. Got there and found a KFC box of chips in the microwave, dirty fridge and the floors were filthy. Rang back to complain and spoke with the Manager Tony who abused me so badly I was in tears. Will NEVER stay there again and will make sure I warn other people from staying there also.

Posted by on 18 May 2021

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3 out of 5
Serviceable property, clean enough. No hot water to kitchen tap. No kitchen bin (bin bag was provided). No dishwashing liquid. Good enough for one night. Probably won’t stay again.

Posted by on 1 Mar. 2021

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3 out of 5
the property was okay. but the cleanliness and hygiene level is a major let down. there was dirty finger print marks all over kitchen. floors untidy eg. crumbs still visible and the shower hygiene was very questionable.

Posted by on 9 Jan. 2021

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4 out of 5

Posted by on 27 Jun. 2020

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2 out of 5
I was charged $20 an hour for early checkin but the room wasn’t even ready. Cleaners advised of different room but no access details until we’ll after checkin time - had to call to get them.

Posted by , from Cairns on 21 Feb. 2020

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3 out of 5
The property was in a good location and was spacious. The dishwasher didn't work, the washing machine flooded the laundry and the TV flickered so I couldn't really give a high rating.

Posted by on 28 Jan. 2020

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3 out of 5

Posted by on 17 Jan. 2020

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Property Features

As a guest of Bluegum Apartments, you'll find a terrace, laundry facilities, and express check-in. An airport shuttle (available on request) is available for a fee. Self parking is free. This 3.5-star Newcastle apartment is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 4 buildings
  • Self-service laundry
  • Express check-in
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Parking

Free self parking

Transport

  • Train station: Sandgate Station (4.6 km / 2.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bluegum Apartments offers 18 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations have separate living rooms and are furnished with double sofa beds. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email with special check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per day.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No lifts
  • Guests will receive an email with special check-in instructions
  • Security system
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 75.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bluegum Apartments
  • Bluegum Apartments Jesmond
  • Bluegum Jesmond
  • Bluegum Apartments Apartment Jesmond
  • Bluegum Apartments Apartment
  • Bluegum Apartments Jesmond
  • Bluegum Apartments Apartment
  • Bluegum Apartments Apartment Jesmond

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Bluegum Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.