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4.4 out of 5

"Good size rooms. Comfortable bed, a good night sleep " More

By a verified traveller on Wed 09 Dec 2020

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Novotel Newcastle Beach. You'll find Newcastle Beach a few steps away and Nobbys Head Beach within a 15-minute stroll. Highlights at this beach hotel include a restaurant and in-room free WiFi.

TVs with cable channels are featured in all 88 rooms, and you can enjoy free wired Internet, iPod docks, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include bathrobes and free toiletries, while pillow menus invite a good night's rest. Free newspapers, safes, and hair dryers are also available.

The restaurant, Bistro Dalby, is open for breakfast, brunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Newcastle hotel include Newcastle Civic Theater and Merewether Beach.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$181* Per night/room 27 Jan. - 28 Jan.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Newcastle Beach ratings based on 576 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Newcastle Beach

Everyone (282) Couples (249) Business (1) Family (43)
2 out of 5
The room was not worth what we paid for . The bathroom was bigger than the entire room The room was stuffy and hot The bedside phone did not work There should have been a complimentary fold out bed given to us on arrival given there was 5 of us .

Posted by on 15 Jan. 2021

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2 out of 5

Posted by on 2 Jan. 2021

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Comment from Hotel Management

5 Jan. 2021 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach, we very much appreciate your taking the time to write us a review. We are sorry to read that there may have been some disappointment experienced during your stay, however we hope that you will allow us to remedy this on your next stay. Otherwise it is always great to receive feedback from our guests and we will be sure to share your comments with our team, as guest feedback always serves as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

4 out of 5
Good size rooms. Comfortable bed, a good night sleep

Posted by on 9 Dec. 2020

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Comment from Hotel Management

10 Dec. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach and thank you for taking the time to write us a great review! We're happy to hear you enjoyed stay and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

3 out of 5
Proximity to the beach was nice. Our window didn't seem to close properly so the nightlife at street level was very noisy in our room.

Posted by on 3 Dec. 2020

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Comment from Hotel Management

7 Dec. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach and thank you for taking the time to write us a review. We are sorry to hear of your troubles regarding your room's window not closing and have passed this issue onto our Maintenance Manager and hope you will allow us the opportunity to remedy this on your next stay with us on your return to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager | Loyalty Champion Novotel Newcastle Beach

5 out of 5
Close to beach and restaurants. Hotel was very clean and had a pleasant ocean view.

Posted by on 16 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Novotel Newcastle

Thank you for your feedback, we are so glad you enjoyed your stay here with us at the Novotel and look forward to welcoming you back in the future.

5 out of 5

Posted by on 10 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Novotel Newcastle

Thank you for your feedback, we are so glad you enjoyed your stay here with us at the Novotel and hope to see you back soon.

5 out of 5
Lovely room, great location. The staff were very nice. I would stay here again!

Posted by , from Wollongong on 16 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Dave

Dear Tara, Thank you once again for choosing Novotel Newcastle Beach, and thank you very much for your lovely review! We're glad you enjoyed your stay and we look forward to welcoming you once in the hopefully not-too-distant future. Thank you, and Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

5 out of 5
Friendly staff, very clean rooms. Comfy bed. Excellent food and room service. The unlimited movies voucher was good value as well.

Posted by , from Bathurst Nsw Australia on 12 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Dave

Dear Terry, Thank you once again for choosing Novotel Newcastle Beach, we greatly appreciate your taking the time to write us a review today and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

5 out of 5

Posted by on 6 Aug. 2020

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Comment from Hotel Management

7 Aug. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach, we greatly appreciate your taking the time to write us a review today and we look forward to welcoming you to Newcastle once again in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

5 out of 5
Centrally located, clean & easily accessible parking.

Posted by , from Robertson NSW on 16 Jul. 2020

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Comment from Hotel Management

17 Jul. 2020 by Dave

Dear HK, Thank you once again for choosing Novotel Newcastle Beach, we appreciate your taking the time to provide us with your review and feedback! Kind Regards, Novotel Newcastle Beach

About the Novotel Newcastle Beach

Location 5 King Street, Newcastle, NSW 2300

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. The luxury Novotel Newcastle Beach also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available. This 4.5-star Newcastle hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (27.7 km / 17.2 mi)
  • Train station: Civic Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Newcastle Beach offers 88 accommodations with iPod docking stations and minibars. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Bistro Dalby - This restaurant serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Beach Novotel
  • Novotel Hotel Newcastle Beach
  • Novotel Newcastle Beach
  • Novotel Newcastle Beach Hotel
  • Novotel Newcastle Beach Hotel
  • Novotel Newcastle Beach Newcastle
  • Novotel Newcastle Beach Hotel Newcastle

You should know

  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.