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4.4 out of 5

"Good location but not too close to the city which is good " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Novotel Newcastle Beach. Within steps you'll find Newcastle Beach and Newcastle Ocean Baths within a 10-minute stroll. Highlights at this beach hotel include a restaurant, a bar/lounge, and a spa tub.

TVs with cable channels are featured in all 88 rooms, and you can enjoy iPod docks, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches include bathrobes and free toiletries. Coffee/tea makers, free newspapers, and safes are also available.

The restaurant, Bistro Dalby, is open for breakfast, brunch, and dinner. Enjoy the fitness center and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking.

Within a 20-minute drive of this 4.5-star Newcastle hotel, attractions include Lake Macquarie and Charlestown Square.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$154* Per night/room 26 Jul. - 27 Jul.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Newcastle Beach ratings based on 587 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Newcastle Beach

Everyone (287) Couples (255) Business (1) Family (41)
5 out of 5

Posted by on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach, we greatly appreciate your taking the time to provide us with your feedback! Thank you, and we look forward to welcoming you back to Newcastle again in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

4 out of 5

Posted by on 17 Jun. 2020

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Comment from Hotel Management

27 Jun. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach, and thank you very much for your wonderful feedback! We hope you had a most enjoyable stay and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

5 out of 5

Posted by on 8 Jun. 2020

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Comment from Hotel Management

27 Jun. 2020 by Dave

Dear Sir/Ma'am, Thank you once again for choosing Novotel Newcastle Beach, and thank you very much for your wonderful feedback! We hope you had a most enjoyable stay and we look forward to welcoming you back to Newcastle in the hopefully not-too-distant future. Kind Regards, Dave Musgrave Assistant Night Manager Novotel Newcastle Beach

4 out of 5
Good location but not too close to the city which is good

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Abdallah - Front Office Manager

Dear Valued Guest We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach , we hope your next visit will be as pleasant as the previous one. Kind regards, Abdallah EL-Ghozze Front Office Manager

3 out of 5
Bedside lights not working. Room smelt. Doona cover had hole in it and doona was off yellow colour. Ordered late night toasties and they were all wrong. Got charged double for room charges and had to challenge the bill. Paid for a Superior Room (extra money) and it was the worst room I’d stayed in after always getting the standard room. Crap view and it stunk! What did I pay extra for?

Posted by , from Newcastle on 10 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Abdallah - Front Office Manager

Dear Peter Thank you for taking the time to tell us about your experience at the Novotel Newcastle Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was particularly disappointed to hear of the bad smell and the doona cover having a hole and would like to assure you that this is by no means representative of our usual high standards. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdallah EL-Ghozze Front Office Manager

5 out of 5
The staff were very friendly and efficient. The food at Dalbys bistro was excellent and service was very good.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Di

We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel including dining in Bistro Dalby. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another journey with us. Sincerely, Dianne Knight Acting General Manager

4 out of 5
Overall the hotel was clean, staff friendly & accomodating. I was disappointed to have something of mine go missing after having our room serviced though. Apart from that we enjoyed our stay. Restaurant was lovely & happy hour ($5 wines & beer) a bargain 😀

Posted by , from Melbourne on 15 Jan. 2020

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Comment from Hotel Management

23 Jan. 2020 by Di

Dear Natalie We very much appreciate your comments regarding your stay at the Novotel Newcastle Beach. Please accept my apologies in regards to the missing items within your room, I do hope this was resolved for you whilst still in house. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Knight Acting General Manager

5 out of 5
Great stay in great location staff were polite and easy check in check out

Posted by on 19 Nov. 2019

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4 out of 5
Happy with the accomodation, service and the location itself is extremely convinient. A one min walk to Newcastle beach is a luxury. Only thing missing was a sink/tea point in the room.

Posted by on 4 Nov. 2019

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5 out of 5
Great location next to the beach and many restaurants

Posted by on 13 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Abdallah EL-Ghozze - Front Office Manager

Dear valued Guest Thank you for taking the time to provide an excellent feedback. We look forward to seeing you again soon. Kind regards, Abdallah EL-Ghozze Front Office Manager

About the Novotel Newcastle Beach

Location 5 King Street, Newcastle, NSW 2300

Property Features

Novotel Newcastle Beach offers its guests a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1776 square feet (165 square meters) and includes conference space. The luxury Novotel Newcastle Beach also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. This 4.5-star Newcastle hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 1776 sq ft of conference space
  • 165 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (27.7 km / 17.2 mi)
  • Train station: Civic Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Newcastle Beach offers 88 accommodations with iPod docking stations and minibars. Televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Newcastle hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Bistro Dalby - This restaurant serves breakfast, brunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Credit card pre-authorisation
  • LGBTQIA friendly
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per day (rates may vary)
  • Fee for in-room wired Internet: AUD 24.95 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 24.95 per day (rates may vary)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Newcastle Beach Novotel
  • Novotel Hotel Newcastle Beach
  • Novotel Newcastle Beach
  • Novotel Newcastle Beach Hotel
  • Novotel Newcastle Beach Hotel
  • Novotel Newcastle Beach Newcastle
  • Novotel Newcastle Beach Hotel Newcastle

You should know

  • One child 16 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.