"Cheap, clean, no-fuss, all facilities in working order. What more could one want just to have a night's sleep?! " More
The bistro, Shorty Hotel Bistro, serves Modern European cuisine and is open for lunch and dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities.
With a stay at this Shortland hotel, you'll be 6.6 km (4.1 mi) from Newcastle International Hockey Centre.
13 Nov. 2019 by Nick
Dear Edwin I am sorry that you did not like our room. I note that you did not stay nor did you accept our offer of a refund. Given this I assume your opinion of the bed was based on glancing visual inspection, not having actually slept in the bed? The room pictured on the booking sites is of another room, of the same category (Queen Room with Shared Facilities). Upon inspection the only difference is the location of the window relative to the bed. These rooms are also accurately described as being 12m2. A rating of 1 out of 5 for a room you did not stay in is hardly rational but as is the nature of the world today, we must accept it.
3 Sep. 2019 by Nick
Dear anonymous Thank you for your feedback. We will look into your concerns. Regarding your booking. The room you booked on booking.com is titled Budget Double room with Shared Facilities, hence the separate amenities. At the time of making your booking it is clearly disclosed in the terms and conditions that we require a $100 pre-authorisation for each booking. I am sorry if these two facts came as a surprise to you however we do try to be up front and obvious with our disclosures. A pre-authorisation is not a "cost"to you, it is a temporary hold on funds in your account, to cover any incidental expenses. Regarding the WiFi, we do provide 24/7 Free WiFi in the motel and I would always recommend addressing any service or connection issues with staff as they are only too happy to assist.
The following facilities are closed seasonally each year. They will be closed from December 25 to December 28:
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Shortland Budget Accommodation also features laundry facilities and express check-out. Free self parking is available. Smoking is allowed in designated areas at this Newcastle hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Shortland Budget Accommodation offers 16 air-conditioned accommodations with shared/communal kitchens and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Shorty Hotel Bistro - This bistro specializes in Modern European cuisine and serves lunch and dinner.
Special check-in instructions:
There is no front desk at this property. The check-in location differs from the property location. To check in, go to The bar This property doesn't offer after-hours check-in.
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to The bar
This property doesn't offer after-hours check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express.