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"Location was great for us, central and walking distance to foreshore. We had 4 guests stay but only provided with one entry fob which made it very di ... " More

By a verified traveller on Sun 14 Feb 2021

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Hotel Description

At Nautilos Apartments you'll be within a short 5-minute stroll of Foreshore Footpath and Newcastle Local Court. Highlights at this hotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Washers/dryers, balconies, and living rooms are featured in all 2 rooms. Kitchens come with refrigerators, microwaves, and dishwashers, making in-room dining convenient. Additionally, dining areas, flat-screen TVs, and separate bathtubs and showers are available. Limited housekeeping is available.

This smoke-free hotel offers free WiFi in public areas. Additionally, you'll find laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4-star Newcastle hotel, attractions include Newcastle Beach and Charlestown Square.

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max
AU$199* Per night/room 6 Jun. - 7 Jun.

Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 8 Max

Nautilos Apartments ratings based on 41 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Nautilos Apartments

Everyone (32) Couples (2) Family (10)
3 out of 5
Location was great for us, central and walking distance to foreshore. We had 4 guests stay but only provided with one entry fob which made it very difficult to coordinate as we were not always all together. Wanted to open sliding doors but mosquitoes were so bad we had to sleep with doors closed.

Posted by on 14 Feb. 2021

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3 out of 5
The cleanliness left a lot to be desired - very worn sheets, no mattress protector on the beds, cigarette butts in the pot plant outside on the balcony, dishes left in the dishwasher and glass on the lounge floor (a few small shards). Apartment was great but cleanliness was very poor.

Posted by on 12 Feb. 2021

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1 out of 5
We arrived to find no key fob in the letter box as per our arrangements. After being made to wait in our hot car on the street with three kids for over an hour we were finally told that the cleaner had not turned up for work and the apartment was therefore not available. We were offered an alternative apartment in Hamilton, which was nowhere near the precinct we needed and wanted to stay in and to date we have not been offered compensation for the difference in price between the two units or the inconvenience and anguish caused. To date, there has been no apology or contact (while making arrangements for an alternative a staff member blamed the cleaners but never once apologised). I cannot recommend this host or accomodation.

Posted by on 16 Dec. 2020

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1 out of 5
The room wasn’t ready at 2pm. We did not get access until 4pm. Waited two hours in the freezing cold outside with 3 small children. When we finally got access, only one fork, not enough bowls, cups glasses. No dishwashing liquid. Small cockroaches in living area. Communication was dreadful prior to gaining access to the property, with me ringing multiple times talking to many different people trying to get an update. At one point offering to move us to another apartment which was absolutely not acceptable. To add further insult after paying for a late check out, a cleaner knocks and enters the room at 10am the next day asking why we haven’t left. Very disappointing stay.

Posted by on 3 Jun. 2020

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5 out of 5
everything was great awesome location and underground carpark

Posted by on 25 Jan. 2020

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4 out of 5
Well located property, with easy access and departure. Parking height was an issue and floor in apartment not clean.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Reservations

Hi Thank you for your feedback, we are glad you enjoyed your stay with us. Kind Regards

5 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

16 Jul. 2019 by Central Reservations

Thank you for your feedback. We are glad you enjoyed your stay with us and look forward to seeing you in the future. Kind Regards

5 out of 5
Great apartment, big rooms, perfect location. No problems.

Posted by on 12 Apr. 2019

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3 out of 5
Was promised Two King beds, only got a king and two singles. Location was perfect, only meters from the wharf. Pool was spectacular, however we were constantly abused by other tenants for making a noice.

Posted by on 7 Apr. 2019

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2 out of 5
The check in was disappointing having to pay extra $20 for parking, the confusion with door pins etc was also a pain, the room was disappointing unclean, smelt like a pub and doors wouldn’t close their furniture was old and run down, definitely overpriced for that poor of conditions

Posted by on 2 Jan. 2019

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Comment from Hotel Management

4 Jan. 2019 by Central Reservations

Thank you for your feedback, we are sorry you experienced these issues during your stay, this is not our usual standard. Kind Regards

Property Features

There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Nautilos Apartments also features an outdoor pool and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Newcastle hotel is smoke free.

  • 2 guestrooms or units
  • Dining venue
  • Self-service laundry
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (26.5 km / 16.5 mi)
  • Train station: Civic Station (1.4 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Nautilos Apartments offers 2 air-conditioned accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and dishwashers. Bathrooms include separate bathtubs and showers. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a limited basis and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Hair dryer available
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Nautilos Apartments has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 95 per vehicle (one way)
  • Self parking fee: AUD 15.00 per night
  • Crib (infant bed) fee: AUD 15 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nautilos Apartments Newcastle
  • Nautilos Apartments
  • Nautilos Newcastle
  • Nautilos Apartments Apartment Newcastle
  • Nautilos Apartments Apartment
  • Nautilos Apartments Hotel
  • Nautilos Apartments Newcastle
  • Nautilos Apartments Hotel Newcastle

You should know

  • Nautilos Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.