Stamford Grand Adelaide Deals & Reviews (Adelaide, AUS)

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Adelaide • 1 room

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Australia
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Stamford Grand Adelaide, Adelaide, current page

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4.2 out of 5

Very good!

See all 426 Wotif Reviews

"Proximity to beach and restaurants is terrific. Parking across the way was rather a hassle but unavoidable. " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

A luxury stay in Adelaide awaits you at Stamford Grand Adelaide. Within steps you'll find Glenelg Jetty and Glenelg Beach within a short 5-minute stroll. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

You can enjoy LCD TVs with satellite channels, and all 220 rooms feature WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. In-room massages, safes, and hair dryers are also available.

The restaurant, The Promenade Restaurant, is open for breakfast, lunch, and dinner. Enjoy the nightclub, fitness center, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Added amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available. There's also the convenience of valet parking.

With a stay at this 5-star Glenelg hotel, you'll be 2.6 km (1.6 mi) from West Beach and 4.5 km (2.8 mi) from Brighton Beach.

Grand Room - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

AU$136* Per night/room 11 Oct. - 12 Oct.

Grand Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Grand Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Grand Adelaide ratings based on 426 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Grand Adelaide

1 out of 5

Had issues with check in. Payment from wrong account leaving me short of cash for stay. This was explained twice money was not refunded until 3 days after departure. Room service wa average at best

Posted by a verified traveller on 15 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is disappointing to read your comments and I do hope we have been able to rectify the situation for you now. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand. Kind regards, Hani Daher General Manager

2 out of 5

Good location but the building is tired and old and needs a makeover. the furniture in my room was old, the lounge stained, the desk chair was hopeless, the A/C didn't work properly, the windows didn't open as they should, etc.

Posted by LJK, from Sydney on 23 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Hani Daher

Dear LJK, Thank you for taking the time to rate and review your recent stay at the Stamford Grand Adelaide. Your mixed ratings and comments are noted. Your feedback has been passed along to the relevant managers for follow up and action. At anytime during your stay you can approach our friendly front desk team and they will do their very best to assist you to help ensure you enjoy your stay from start to finish. We thank you for choosing to stay at the Stamford Grand Adelaide and look forward to welcoming you back in the near future. We will certainly be working hard to exceed more of your expectations on that visit. Warm regards, Hani Daher General Manager

2 out of 5

after 3 attempts I could not get into my room with the key provided

Posted by a verified traveller on 22 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. If you encounter any issues with accessing your room please leave our front desk team know and they will rectify it for you straight away! We value your support and look forward to the opportunity of welcoming you back to the Stamford Grand. Kind regards, Hani Daher General Manager

5 out of 5

Posted by a verified traveller on 17 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and look forward to the opportunity of welcoming you back again in future. Warm regards, Hani Daher General Manager

4 out of 5

Proximity to beach and restaurants is terrific. Parking across the way was rather a hassle but unavoidable.

Posted by a verified traveller on 16 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is great to read that you enjoyed our location as much as we do! We value your support and look forward to the opportunity of welcoming you back to the Stamford Grand. Kind regards, Hani Daher General Manager

5 out of 5

Very friendly and helpful staff... the bed was amazingly comfortable. Great views from the ocean rooms

Posted by Craig, from Adelaide on 16 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Hani Daher

Dear Craig, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is great to read that you enjoyed a good night sleep in our comfortable bed! We look forward to the opportunity of welcoming you back to the Stamford Grand. Kind regards, Hani Daher General Manager

2 out of 5

Posted by a verified traveller on 16 Feb. 2020

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5 out of 5

Posted by a verified traveller on 8 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. It is wonderful to see that you enjoyed staying with us! We look forward to the opportunity of welcoming you back to the Stamford Grand. Kind regards, Hani Daher General Manager

5 out of 5

Great location with good rooms and comfy beds and has lovely breakfast offer.

Posted by a verified traveller on 7 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It certainly is wonderful to read that you enjoyed both our location and our buffet breakfast looking out onto the beach. We value your support and look forward to the opportunity of welcoming you back to the Stamford Grand. Warm regards, Hani Daher General Manager

5 out of 5

Posted by a verified traveller on 5 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Hani Daher

Dear Traveler, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We look forward to the opportunity of welcoming you back to the Stamford Grand. Best regards, Hani Daher General Manager

About the Stamford Grand Adelaide

Location 2 Jetty Road Moseley Square, Glenelg, SA 5045

Property Features

As a guest of Stamford Grand Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. There's an onsite business center. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Stamford Grand Adelaide. Parking is available for a fee. This 5-star Adelaide hotel is smoke free.

220 guestrooms or units
12 levels
2 dining venues
2 bars or lounges
Nightclub
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Pool or billiards table
Terrace
Gift shop
Newspapers in lobby (free)
ATM
Bellhop
Elevator
No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

Airport: Adelaide, SA Airport (ADL) (9.1 km / 5.7 mi)
Train station: Adelaide Hove Station (4.4 km / 2.8 mi)
Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Stamford Grand Adelaide offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Adelaide hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet

Food & Drink

Guests can enjoy buffet breakfast for a fee.

The Promenade Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for AUD 55.0 per day.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Debit cards not accepted
Gloves are available for guests
Shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Parking height restrictions apply
No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 26 and AUD 32 per person (approximately)
Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (rates may vary)
Self parking fee: AUD 20 per night (in/out privileges)
Valet parking fee: AUD 40 per night (in/out privileges)
Extended parking fee: AUD 20 per night
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 55.0 per day
Credit card charges are subject to a surcharge of 3.09 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Adelaide Grand
Adelaide Stamford Grand
Grand Adelaide
Grand Stamford
Grand Stamford Adelaide
Stamford Grand
Stamford Grand Adelaide
Stamford Grand Adelaide Glenelg
Stamford Grand Adelaide Hotel
Stamford Grand Adelaide Hotel Glenelg
Stamford Grand Adelaide Hotel
Stamford Grand Adelaide Glenelg
Stamford Grand Adelaide Hotel Glenelg

You should know

One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Stamford Grand Adelaide