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Stamford Grand Adelaide

5-star property
2 Jetty Road Moseley Square, Glenelg, SA 1800 796 370
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4.0 out of 5
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See all 453 wotif Reviews

"Room was clean and a good size, very comfortable. The room service experience was terrible. You have to use a QR code to open a pdf menu, but then cal ... " More

By a verified traveller on Sun 17 Sep 2023

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Hotel Description

A luxury stay in Adelaide awaits you at Stamford Grand Adelaide. Within steps you'll find Jetty Road and Moseley Square. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

The restaurant, The Promenade Restaurant, is open for breakfast, lunch, and dinner. Enjoy the nightclub, gym, spa tub, and sauna. Business travelers can take advantage of meeting rooms, conference space, and a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and spa services. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 5-star Glenelg hotel, you'll be 0.3 km (0.2 mi) from Glenelg Beach and 12.3 km (7.7 mi) from Adelaide Oval.

Grand Room - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$147* Per night/room 15 Oct. - 16 Oct.

Grand Room, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Twin Room, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Grand Adelaide ratings based on 453 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Grand Adelaide

Everyone (172) Couples (166) Family (81)
4 out of 5
Comfortable stay

Posted by on 20 Sep. 2023

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3 out of 5
Room was clean and a good size, very comfortable. The room service experience was terrible. You have to use a QR code to open a pdf menu, but then call someone to order rather than being able to order online. Twice no one answered the phone and I was unable to order food. Room service menu is also poor, not very many choices. I ordered a pumpkin “salad” and it was not good - just a large piece of pumpkin and eggplant on a plate, with rocket on the side. Really expected better from a 5 star hotel.

Posted by on 17 Sep. 2023

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4 out of 5
We stayed twice within a week and both rooms the windows were very dirty and dusty in the outside

Posted by on 13 Sep. 2023

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5 out of 5
Yogi on Front Desk was fantastic. Friendly, knowledgeable.....and made us so happy that we've booked 2 more nights in another few months

Posted by on 3 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Meredie, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is wonderful to read your comments on our helpful team and that you will be back again soon for another stay with us!We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

5 out of 5
The stairs to the parking were terrible. There was vomit and smelt terrible. Everything else was great.

Posted by on 1 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Jocinda, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. Thank you for your honest feedback. I have followed up with the relevant departments and requested action. If you encounter any issues during your stay please do not hesitate to speak with our friendly team and they will do their best to rectify the situation.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

3 out of 5
The rooms windows were very dirty. Told the hotel management and they politely move us to another room where the windows were cleaner. The hotel has a Ocean or city view options, they should keep their windows clean!

Posted by on 1 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Warren, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We do have regular cleaning of our windows scheduled however during winter and inclement weather we do out best to make sure our guests views are uninterrupted.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

3 out of 5
Locations but service was Average

Posted by on 27 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Faheem, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

5 out of 5
Was fantastic

Posted by on 24 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Jo, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

5 out of 5

Posted by on 23 Aug. 2023

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4 out of 5
Unfortunate that the car pk lifts not working.

Posted by on 21 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by Sunil Rawat

Dear Lisa, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Sunil RawatGeneral Manager

About the Stamford Grand Adelaide

Location 2 Jetty Road Moseley Square, Glenelg, SA 5045

Property Features

As a guest of Stamford Grand Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A business center and meeting rooms are available. A nightclub, spa services, and a terrace are also featured at the luxury Stamford Grand Adelaide. Parking is available for a fee. This 5-star Adelaide hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Nightclub
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Hove Station (4.4 km / 2.8 mi)
  • Metro station: Moseley Square (Stop 17) Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Stamford Grand Adelaide offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

The Promenade Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26–35 per person
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.33 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Grand
  • Adelaide Stamford Grand
  • Grand Adelaide
  • Grand Stamford
  • Grand Stamford Adelaide
  • Stamford Grand
  • Stamford Grand Adelaide
  • Stamford Grand Adelaide Glenelg
  • Stamford Grand Adelaide Hotel
  • Stamford Grand Adelaide Hotel Glenelg
  • Stamford Grand Adelaide Hotel
  • Stamford Grand Adelaide Glenelg
  • Stamford Grand Adelaide Hotel Glenelg

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.