"Overall not a bad experience. The room was great, however the restaurant and bar decor is dated and in need of a clean and revamp. Customer service
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A luxury stay in Adelaide awaits you at Stamford Grand Adelaide. You'll be 0.3 km (0.2 mi) from Glenelg Beach and 3.4 km (2.1 mi) from West Beach. Highlights at this beach hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.
You can enjoy LCD TVs with satellite channels, and all 220 rooms feature WiFi, coffee/tea makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. In-room massages, safes, and hair dryers are also available.
The restaurant, The Promenade Restaurant, is open for breakfast, lunch, and dinner. Enjoy the nightclub, gym, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Added amenities include WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available. There's also the convenience of valet parking.
With a stay at this 5-star Glenelg hotel, you'll be 4 km (2.5 mi) from Brighton Beach and 4.9 km (3.1 mi) from SA Aquatic and Leisure Centre.
Stamford Grand Adelaide ratings based on 444 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Stamford Grand Adelaide
Everyone (169)Couples (157)Family (100)
3 out of 5
Overall not a bad experience. The room was great, however the restaurant and bar decor is dated and in need of a clean and revamp. Customer service was average but that’s expected in Australia.
Posted by Richard on 17 May 2022
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Comment from Hotel Management
19 May 2022
by Sunil Rawat
Dear Richard,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is great to see that overall you enjoyed staying with us. We are in the process of planning upgrades to our public areas as well.
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.
Kind regards,
Sunil Rawat
General Manager
5 out of 5
Very nice & clean, staff were great and was very centrally located.
Posted by Jamie on 16 May 2022
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Comment from Hotel Management
19 May 2022
by Sunil Rawat
Dear Jamie,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is wonderful to see that you enjoyed your stay especially our location and the assistance of our friendly team.
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand again in future.
Kind regards,
Sunil Rawat
General Manager
2 out of 5
It was dirty
Posted by Linda on 12 May 2022
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Comment from Hotel Management
19 May 2022
by Sunil Rawat
Dear Linda,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.
Please feel free to reach out us and provide further feedback on how we could have improved your stay with us.
Please accept our sincere apologies that we did not meet your expectations, I can assure you that we will be working hard to improve our service standards.
Warm regards,
Sunil Rawat
General Manager
4 out of 5
Convenient location, nice accommodation
Posted by Kathryn on 12 May 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Kathryn,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand again in future.
Warm regards,
Sunil Rawat
General Manager
5 out of 5
The people at the front counter were hard to understand. Both because of wearing masks and because of their limited english.
Posted by Shaun on 8 May 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Shaun,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.
Kind regards,
Sunil Rawat
General Manager
2 out of 5
Very disappointed with the room I was given. City corner room. Wasn’t cleaned very well. Bathroom was musky smelling, smears on the door mirror. Hair everywhere. Furniture out dated with chips. Bed uncomfortable with old thin pillows. Had a gift voucher to use which wasn’t applied. Lucky I questioned the end price which resulted in my card being over charged. Room service was average and cold. Won’t be coming back as the standards have dropped considerably.
Posted by Samantha on 2 May 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Samantha,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.
Please accept our sincere apologies that we did not meet your expectations, we would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.
We do hope we have the opportunity of welcoming you back for a stay that is memorable for all the right reasons.
Warm regards,
Sunil Rawat
General Manager
5 out of 5
We had a fantastic stay. Our room was updated and very comfortable.
Stunning view of the foreshore and ocean.
Posted by Melissa on 30 Apr. 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Melissa,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
We are fortunate to be in a great location with the beautiful ocean views for our guests to enjoy!
We do hope we have the opportunity of welcoming you back to the Stamford Grand again when you next visit Glenelg.
Warm regards,
Sunil Rawat
General Manager
5 out of 5
Everything is awesome 👏
Posted by Vladimir on 29 Apr. 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Vladimir,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is wonderful to see that you thoroughly enjoyed staying with us!
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.
Kind regards,
Sunil Rawat
General Manager
5 out of 5
Everything was great!
Posted by Janani C on 28 Apr. 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Janani,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.
Kind regards,
Sunil Rawat
General Manager
5 out of 5
The Stamford is a beautiful building in an amazing central location , the rooms were clean and spacious with two double beds. The staff were friendly. I’d recommend staying here .
Posted by Freya on 27 Apr. 2022
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Comment from Hotel Management
20 May 2022
by Sunil Rawat
Dear Freya,
Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.
It is great to see that you enjoyed staying with us and our location as well!
We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand again when you next visit Glenelg.
Kind regards,
Sunil Rawat
General Manager
As a guest of Stamford Grand Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. There's an onsite business center. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Stamford Grand Adelaide. Parking is available for a fee. This 5-star Adelaide hotel is smoke free.
Train station: Adelaide Hove Station (4.4 km / 2.8 mi)
Parking: Valet parking, self parking, and extended parking available for a surcharge
Room Amenities
Stamford Grand Adelaide offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Adelaide hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests can enjoy buffet breakfast for a fee.
The Promenade Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for AUD 55.0 per day.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between AUD 26 and AUD 32 per person (approximately)
Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (rates may vary)
Self parking fee: AUD 20 per night (in/out privileges)
Valet parking fee: AUD 40 per night (in/out privileges)
Extended parking fee: AUD 20 per night
Early check-in is available for a fee (subject to availability, amount varies)
Rollaway bed fee: AUD 55.0 per day
Credit card charges are subject to a surcharge of 3.09 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Adelaide Grand
Adelaide Stamford Grand
Grand Adelaide
Grand Stamford
Grand Stamford Adelaide
Stamford Grand
Stamford Grand Adelaide
Stamford Grand Adelaide Glenelg
Stamford Grand Adelaide Hotel
Stamford Grand Adelaide Hotel Glenelg
Stamford Grand Adelaide Hotel
Stamford Grand Adelaide Glenelg
Stamford Grand Adelaide Hotel Glenelg
You should know
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Stamford Grand Adelaide offers free cancellation on select room rates. Check out the cancellation policy for more info.
Stamford Grand Adelaide uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas.
On-site self-parking (AUD 20 per night; includes in/out privileges) On-site extended parking (AUD 20 per night)
Yep, Stamford Grand Adelaide is a short 3-minute walk from Glenelg Beach. Fun beach activities include scuba diving, windsurfing and boogie boarding.
Stamford Grand Adelaide has an outdoor pool.
No, there is no waterslide at Stamford Grand Adelaide, but The Beachhouse is a short 3-minute walk away.
Stamford Grand Adelaide features a nightclub, an outdoor pool and a hot tub. All guestrooms come with premium bedding and 24-hour room service.
A hot tub and 24-hour room service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Stamford Grand Adelaide.
You bet, buffet brekkie is on offer at Stamford Grand Adelaide.
No, Stamford Grand Adelaide does not offer an airport shuttle service.
Yep, you can grab a meal at Stamford Grand Adelaide's onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
