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Hotel Grand Chancellor Adelaide

4.5-star property
65 Hindley Street, Adelaide, SA 1800 796 370
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4.3 out of 5
Very good!
See all 326 wotif Reviews

"A great stay. Friendly staff and great facilities. I especially loved the towel service on the pool deck meaning that we could have clean, dry towels ... " More

By a verified traveller on Tue 24 Jan 2023

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Hotel Grand Chancellor Adelaide. Within steps you'll find Adelaide Parklands and Westpac House. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

The bistro, Bistro Sixty5, serves fusion cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool, gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Adelaide Central Business District hotel include Adelaide Casino and Adelaide Convention Centre.

Executive Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$157* Per night/room 31 Jan. - 1 Feb.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Grand Chancellor Adelaide ratings based on 326 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Adelaide

Everyone (141) Couples (90) Family (64)
1 out of 5
Okay. I have one big complaint. I pre paid one third as a deposit, then, when I arrived, dressed well and 60 y/o, they demanded payment in full PLUS an additional $50 per night "bond", even though there was no mini bar in the room. This $600 immediately went on my credit card. When I checked out, they charged my C/C again, and told me their initial $600 charges would disappear "in a couple of days." A week after checking in, this amount was still shown as drawn on my C/C. When I rang the hotel, they told me to "take it up with my bank". Very poor system.

Posted by on 28 Jan. 2023

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5 out of 5
A great stay. Friendly staff and great facilities. I especially loved the towel service on the pool deck meaning that we could have clean, dry towels each time we went to the pool

Posted by on 24 Jan. 2023

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2 out of 5
Hard to recommend staying here, room was small, parking additional $25/day and room was overpriced.

Posted by on 22 Jan. 2023

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4 out of 5
Comfy bed and pillows, great staff. Pool was excellent!

Posted by on 22 Jan. 2023

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4 out of 5
The staff are lovely and the hotel is a shining gem in Hindley St. Convenient to everything, Rundle Mall is a short walk, the Botanical Gardens, Zoo, Museum, Art Gallery are within walking distance and the tram to Glenelg is nearby. We had a couple of house keeping issues which were immediately rectified and we had a very relaxing and enjoyable stay. I highly recommend.

Posted by on 21 Jan. 2023

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3 out of 5
Poor shower and dirty bath.

Posted by on 16 Jan. 2023

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5 out of 5
Definitely my go-to accomodation when staying in Adelaide. Comfortable beds, central location and everything is super clean.

Posted by on 16 Jan. 2023

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5 out of 5
Clean & pleasant, helpful staff, very convenient location for shopping, restaurants etc

Posted by on 14 Jan. 2023

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4 out of 5
Air con was noisy all night and wasnt very cold. Was on12th floor. Staff were great. Ordered a pizza. Was supposed to be pepperoni. Tasted like pizza base and cheese. Nothing on top. About $24. Very poor standard. Most of the buffet breakfast was cold. The staff there are really nice and friendly. Felt like we didnt get good value for the money. Sorry.

Posted by on 12 Jan. 2023

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4 out of 5
Excellent location. Parking is difficult.

Posted by on 6 Jan. 2023

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About the Hotel Grand Chancellor Adelaide

Location 65 Hindley Street, Adelaide, SA 5000

Property Features

As a guest of Hotel Grand Chancellor Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4392 square feet (408 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Grand Chancellor Adelaide. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Adelaide hotel is smoke free.

  • 220 guestrooms or units
  • 12 levels
  • 4392 sq ft of conference space
  • 408 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Adelaide Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Adelaide offers 220 accommodations with minibars and coffee/tea makers. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Bistro Sixty5 - This bistro specializes in fusion cuisine and serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 for adults and AUD 15 for children (approximately)
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.00 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Grand Chancellor
  • Adelaide Grand Chancellor Hotel
  • Chancellor Hindley
  • Grand Chancellor Adelaide Hindley
  • Grand Chancellor Hindley
  • Hotel Grand Chancellor Adelaide Hindley
  • Hotel Grand Chancellor Hindley
  • Grand Chancellor Adelaide
  • Hotel Grand Chancellor Adelaide on Hindley
  • Hotel Grand Chancellor
  • Chancellor Adelaide Adelaide
  • Hotel Grand Chancellor Adelaide Hotel
  • Hotel Grand Chancellor Adelaide Adelaide
  • Hotel Grand Chancellor Adelaide Hotel Adelaide

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.