Hotel Grand Chancellor Adelaide Deals & Reviews (Adelaide, AUS)

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Hotel Grand Chancellor Adelaide, Adelaide, current page

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4.3 out of 5

Very good!

See all 984 Wotif Reviews

"Friendly staff, room was a great size, great happy hour prices. " More

By a verified traveller on Mon 23 Mar 2020

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Hotel Grand Chancellor Adelaide. Within just a 10-minute stroll, you'll find popular attractions like Adelaide Casino and Rundle Mall. Highlights at this romantic hotel include in-room free WiFi, free Internet, and LCD TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 220 rooms. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Safes, hair dryers, and irons/ironing boards are also available.

The bistro, Bistro Sixty5, serves fusion cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor swimming pool, fitness center, spa tub, and sauna. 4392 square feet (408 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Adelaide Central Business District hotel include Adelaide Convention Centre and Victoria Square.

Executive Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$88* Per night/room 6 Jun. - 7 Jun.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King Plus

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Grand Chancellor Adelaide ratings based on 984 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Chancellor Adelaide

2 out of 5

It may have been cheaper because of the virus, but standards were dropped considerably. Room was dirty, room service food disappointing.

Posted by Anita, from Port lincoln on 19 May 2020

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Comment from Hotel Management

25 May 2020 by fom

Hi Anita, I am sorry to hear this and will pass on your feed back to the relevant management in regards to this. Please feel free to contact me at the hotel so we can discuss this in further detail and help to ensure our normal standards are upheld. Kind Regards, Front Office Manager

5 out of 5

Friendly staff, room was a great size, great happy hour prices.

Posted by Bev, from Adelaide on 23 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by fom

Hi Bev, Thanks for the great review. We are so happy that you were that impressed with us. We hope to see you again soon. Kind Regards, Front Office Manager

4 out of 5

Restaurant/cafe could be improved by layout and decoration.

Posted by a verified traveller on 17 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by fom

Hi, Thank you for the review. We are slowly making improvement across the whole hotel and hopefully we can impress you on the next visit. Kind Regards, Front Office Manager

5 out of 5

Close to shopping in Rundle Mall, and love properties with 24hr Reception, just in case the need arises.

Posted by a verified traveller on 15 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by fom

Hi, Thanks for the great rating and we are glad you enjoyed our location and services. Kind Regards, Front Office Manager

4 out of 5

Great central location which provides easy access to the cbd.

Posted by Rob, from Bendigo vic on 15 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by fom

Hi Rob, Thanks for the great review and we hope to see you again soon. Kind Regards, Front Office Manager

3 out of 5

The hotel is in okay condition, the staff were lovely, the room was immaculate and had a good view, but the location is not the best as it is in a variable area of mixed businesses, a few vagrants wandering around at night, some loud kids wandering by, etc. Okay during the day, and lots of small restaurants nearby, but you have to walk a few blocks to get to the nice parts of Adelaide CBD. Fine for 1-2 nights, and the pool was good.

Posted by Gracie, from Sydney NSW on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by fom

Hi Gracie, Thank you so much for the review and we are very happy that our staff and rooms impressed you over your stay. Thank you again and we look forward to seeing you again. Kind Regards, Front Office Manager

5 out of 5

Business trip, great location, lots of nightlife near by, quite enough to sleep in

Posted by a verified traveller on 13 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by fom

Hi, We are glad to be able to look after our corporate guests as well as our leisure guests. We hope to see you again soon. Kind Regards, Front Office Manager

3 out of 5

I think it was expensive for its feel.....it lacks class. Clean very good concierege service, central but lacks something I look for zero charm and poor outlook over building site. Very clean room each day of a six day stay. Noise wise ok, porn movies on site, good for travelling I suppose

Posted by helen, from melbourne on 8 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by fom

Hi Helen, We are sorry to hear you feel this way. Please feel free to contact me at the hotel to let us know how we could look at making improvements. Looking forward to hearing from you and seeing you again at the hotel. Kind regards, Front Office Manager

4 out of 5

It’s a beautiful old grand building and I hope it will be here for a lot longer

Posted by Russell, from Victoria on 8 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by fom

Hi Russell, Thank you for your lovely review. We also hope to be here a long time. Kind Regards, Front Office Manager

4 out of 5

Nice newly done out rooms, good service. Is in a good location.

Posted by a verified traveller on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by fom

Hi, We are glad that you enjoyed one of our recently refurbished rooms and our location. Kind Regards, Front Office Manager

About the Hotel Grand Chancellor Adelaide

Location 65 Hindley Street, Adelaide, SA 5000

Property Features

As a guest of Hotel Grand Chancellor Adelaide, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4392 square feet (408 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Grand Chancellor Adelaide. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Adelaide hotel is smoke free.

220 guestrooms or units
12 levels
4392 sq ft of conference space
408 sq m of conference space
Dining venue
Bar or lounge
Poolside lounge chairs
Umbrellas for the pool
Charging station for electric cars
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Library
Gift shop
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Airport: Adelaide, SA (ADL) (7.9 km / 4.9 mi)
Train station: Adelaide Station (0.4 km / 0.3 mi)
Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Adelaide offers 220 accommodations with minibars and safes. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Minibar
In-room dining (24 hours)
LCD television
Cable channels
Movies for purchase
Coffee maker
Shower
Housekeeping (daily)
Newspapers (free)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Bistro Sixty5 - This bistro specializes in fusion cuisine and serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 40.00 per day.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place and contactless check-in and check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Only service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Parking height restrictions apply
Individually wrapped food options are available through room service
Debit cards
Number of children who can stay for free – 2
Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: AUD 25 per person (approximately)
Self parking fee: AUD 18 per day (in/out privileges)
Rollaway bed fee: AUD 40.00 per day
Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Adelaide Grand Chancellor
Adelaide Grand Chancellor Hotel
Chancellor Hindley
Grand Chancellor Adelaide Hindley
Grand Chancellor Hindley
Hotel Grand Chancellor Adelaide Hindley
Hotel Grand Chancellor Hindley
Grand Chancellor Adelaide
Hotel Grand Chancellor Adelaide on Hindley
Hotel Grand Chancellor
Chancellor Adelaide Adelaide
Hotel Grand Chancellor Adelaide Hotel
Hotel Grand Chancellor Adelaide Adelaide
Hotel Grand Chancellor Adelaide Hotel Adelaide

You should know

Pool access available from 6:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Hotel Grand Chancellor Adelaide