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4.7 out of 5

"This is our family’s favourite place to stay. The best accommodation, best location, best staff, best everything " More

By a verified traveller on Wed 12 Jan 2022

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Hotel Description

A luxury stay in Adelaide awaits you at Lakes Hotel. You'll be 2.7 km (1.7 mi) from Grange Beach and 3.8 km (2.4 mi) from Henley Beach. Highlights at this hotel include 2 restaurants, an indoor swimming pool, and free self parking.

You can enjoy free WiFi, balconies, and flat-screen TVs, featured in all 72 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include designer toiletries and pillowtop beds. Additionally, fans, safes, and hair dryers are available.

The fine-dining restaurant, Crusoes Restaurant, serves international cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and pool loungers. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas and a snack bar/deli.

Attractions within a 15-minute drive of this 4.5-star West Lakes hotel include West Beach and Royal Adelaide Hospital.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$152* Per night/room 4 Feb. - 5 Feb.

Studio Suite, Jetted Tub, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, Jetted Tub, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Twin Room, Jetted Tub, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lakes Hotel ratings based on 419 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lakes Hotel

Everyone (251) Couples (96) Family (66)
5 out of 5
This is our family’s favourite place to stay. The best accommodation, best location, best staff, best everything

Posted by on 12 Jan. 2022

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Comment from Hotel Management

12 Jan. 2022 by Lakes Team

Thanks so much for the positive review!

5 out of 5
Such a beautiful hotel. Staff were wonderful and very helpful. Would highly recommend

Posted by on 12 Jan. 2022

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Comment from Hotel Management

12 Jan. 2022 by Lakes Team

Thanks for the positive review!

5 out of 5
The room was spacious and relaxing

Posted by on 6 Jan. 2022

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Comment from Hotel Management

7 Jan. 2022 by The Lakes Team

Glad you had a relaxing stay Kerrie- Happy New Year.

5 out of 5
The hotel was beautiful. Staff were very welcoming. Would highly reccomend

Posted by on 3 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Lakes Team

So glad that you had a lovely stay with us! We look forward to seeing you again soon.

5 out of 5
Nice view of the lake, the bed was comfortable and the food was great.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Lakes Team

We are so glad that you enjoyed your stay! We hope to see you again soon.

5 out of 5
Alway leave with a smile.. so lovely to stay here.. thank you

Posted by on 13 Dec. 2021

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Comment from Hotel Management

13 Dec. 2021 by The Lakes Team

Hi Ashley, Thank you for your review and for staying with us at The Lakes! We are so glad you enjoy your time with us and look forward to having you back again soon.

5 out of 5
Clean, tidy room with excellent views. Staff very friendly and helpful.

Posted by on 11 Dec. 2021

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Comment from Hotel Management

12 Dec. 2021 by The Lakes Hotel

Hi Craig Thanks for the feedback! We look forward to seeing you again soon. Kind Regards

5 out of 5
very impressed by the lake views the design of the lay out of the room and the buildings link with the dining area

Posted by on 30 Nov. 2021

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Comment from Hotel Management

1 Dec. 2021 by The Lakes Hotel

Thank You so much for the positive review! We look forward to seeing you again. Kind Regards

5 out of 5
Room was very spacious. Large and stylish bathroom. Great view of the lake. Lovely to be able to sit outside on the balcony looking out over the water. Bottle shop on the premises. Large shopping complex across the road. Highly recommended.

Posted by on 28 Nov. 2021

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Comment from Hotel Management

28 Nov. 2021 by The Lakes Hotel

Thank You so much for the kind review! We hope to see you again on your next stay! Kind Regards

5 out of 5
I like how all the rooms and restaurants have a view of the lake it’s a beautiful location. Set back so also quiet and tranquil. Staff are welcoming and friendly, food is amazing and always came out quickly even when they were busy. Dislikes pool and gym are a outdated and needs doing up…. And room service finishes at 9pm.

Posted by on 19 Nov. 2021

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Comment from Hotel Management

20 Nov. 2021 by The Lakes Hotel

Thank You so much for your kind review! We look forward to seeing you again soon. Kind Regards

Property Features

Lakes Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 6 meeting rooms available. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Lakes Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Adelaide hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1981
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Adelaide Grange Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Lakes Hotel offers 72 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Refrigerator
  • Electric kettle
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Crusoes Restaurant - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Lakefront Bistro - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

In order to check in, guests must present a photo ID that matches the name the booking is under.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakes Resort Hotel
  • Lakes Hotel Adelaide
  • Lakes Resort Hotel West Lakes
  • Lakes Hotel West Lakes
  • Lakes West Lakes
  • Hotel Lakes Hotel West Lakes
  • West Lakes Lakes Hotel Hotel
  • The Lakes Resort Hotel
  • Hotel Lakes Hotel
  • Lakes
  • Lakes Hotel Hotel
  • Lakes Hotel West Lakes
  • Lakes Hotel Hotel West Lakes

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.