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"The rooms are big, and very convenient to all facilities. " More

By a verified traveller on Tue 18 May 2021

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Hotel Description

At Cosmo on Bank you'll be within steps of Adelaide Casino and Parliament House. Highlights at this motel include free in-room WiFi.

TVs, hair dryers, and irons/ironing boards are featured in all 42 rooms. Refrigerators and free toiletries are also available.

This smoke-free motel offers free WiFi in public areas, luggage storage, and an elevator. Additionally, you'll find laundry facilities.

Sights within a 15-minute walk of this Adelaide Central Business District motel include Adelaide Festival Centre and Adelaide Convention Centre.

Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$76* Per night/room 4 Oct. - 5 Oct.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Family Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Cosmo on Bank ratings based on 53 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Cosmo on Bank

Everyone (25) Couples (7) Family (17)
1 out of 5
Place stank and walked out to find somewhere else to stay worst I have found in Aust

Posted by on 19 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Cosmo Team

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
The rooms are big, and very convenient to all facilities.

Posted by on 18 May 2021

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Comment from Hotel Management

18 May 2021 by Nikki

Thank you for your feedback!

2 out of 5
It was dirty and run down. Wouldn’t recommend

Posted by on 18 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Cosmo Team

Thank you for your feedback. We will be addressing your concerns.

2 out of 5
Staff were friendly, central location, beds were comfortable and the hot water was good. Noise is a problem, layout of the room was weird. Amenities were not up to what you would expect for an apartment. Carpet was sticky.

Posted by on 16 May 2021

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Comment from Hotel Management

1 Jun. 2021 by Cosmo Team

Thanks for staying with us. We appreciate your feedback!

4 out of 5
This property is centrally located. Walking distance to Rundle Mall, museum, library gardens, markets or you could use trams

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Helena

Thank you for providing your feedback, we are really happy to hear that you enjoyed your stay with us and look forward to welcoming you back soon so you can enjoy all Adelaide has to offer.

1 out of 5
The only good thing was location. Noise from street very bad, very old fixtures and furnishings, smelly and small room despite king size bed.

Posted by on 3 May 2021

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Comment from Hotel Management

4 May 2021 by Helena

Sorry to hear that your stay with us didn't meet your expectations. We will take your feedback into consideration on how to improve our guest satisfaction. Thank you for providing your feedback

1 out of 5
Nothing like the pictures was dirty and run down paid 84 a night only worth 50

Posted by on 2 May 2021

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Comment from Hotel Management

3 May 2021 by Helena

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5

Posted by on 26 Apr. 2021

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Comment from Hotel Management

6 May 2021 by Helena

Thank you for your feedback, we are glad that you enjoyed your stay with us and hope to welcome you back soon.

4 out of 5
Comfy Bed. Adequate size room. Cheap price. Seemed to be a popular hotel for young lads. Side street very noisy. Felt unsafe going to and fro in the evening.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Nell

Hi, Thank you for your feedback. We are pleased that you had a good stay with us. Being in the heart of city, the noise from the street is part and parcel of our location so there is not much we can do about the noise especially on the weekend when every one is out in the town. Warmest Regards

1 out of 5
Between the gap in the paper thin walls between the rooms to the curtains that didn't cover the windows and block any of the light that streamed into the room all night - it was a horrible experience all round. The photos are certainly not a correct representation of any of the rooms.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Nell

Hi, We are working to fix some of the issues with our rooms and that will be reflected in the in the coming months. We are sincerely disappointed to know that you didn't have a good stay with us. Thank you for your feedback. Warmest Regards

Property Features

As a guest of Cosmo on Bank, you'll find laundry facilities and an elevator. Public spaces have free WiFi. This Adelaide motel is smoke free.

  • 42 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pirie Street Tram Station (0.6 km / 0.4 mi)

Room Amenities

Cosmo on Bank offers 42 air-conditioned accommodations with hair dryers and irons/ironing boards. This Adelaide motel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries.

  • Television
  • Refrigerator
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 9:00 AM - midnight
  • Friday - Saturday: 12:30 AM - midnight
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 9:00 AM - midnight
  • Friday - Saturday: 12:30 AM - midnight
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 22 per night (262 ft away)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bank Street Motel Adelaide
  • MAC Boutique Hotel Adelaide
  • Bank Street Adelaide
  • Motel Adjacent Hotel Adelaide
  • Motel Adjacent Casino Adelaide
  • Adjacent Casino Adelaide
  • Adjacent Casino
  • MAC Boutique Adelaide
  • Cosmo on Bank Motel
  • Cosmo on Bank Adelaide
  • The MAC Boutique Hotel
  • Cosmo on Bank Motel Adelaide

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.