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4.2 out of 5

"Indoor swimming pool and view from balcony " More

By a verified traveller on Sun 18 Sep 2022

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Oaks Glenelg Plaza Pier Suites. Within steps you'll find Glenelg Beach and The Beachhouse within a short 5-minute stroll. Highlights at this beachfront hotel include an indoor swimming pool, a spa tub, and a sauna.

Spend the day at the beach and enjoy the onsite gym. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Glenelg hotel include Holdfast Marina and Glenelg Town Hall.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$209* Per night/room 16 Oct. - 17 Oct.

Studio (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Premier Ocean View (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two Bedroom Premier Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Oaks Glenelg Plaza Pier Suites ratings based on 448 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Glenelg Plaza Pier Suites

Everyone (206) Couples (141) Family (96)
5 out of 5
Indoor swimming pool and view from balcony

Posted by on 18 Sep. 2022

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Comment from Hotel Management

18 Sep. 2022 by Front Desk

Thank you David for taking the time to review your recent stay. We look forward to welcoming you again in the future

4 out of 5
The suite and views were lovely, dishwasher, washing machine full size fridge, oven and cooker. However the ensuite was very old and tired with an over the bath shower, mould in the silicon around the sink drain and MDF doors swelling at the base.

Posted by on 13 Sep. 2022

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Comment from Hotel Management

14 Sep. 2022 by Front Office Supervisor - Jodie

Dear Susie,Thank you for taking the time to review your recent stay with us, we do appreciate your feedback!It was lovely to read that you found the apartment facilities to be convenient for your stay in Glenelg. We are disappointed to read that you found the cleanliness, and layout in the bathroom as well as the maintenance to the doors was not attended to before your stay. Please accept my apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

5 out of 5
Great location & nice staff

Posted by on 12 Sep. 2022

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Comment from Hotel Management

12 Sep. 2022 by Front Desk

Dear Stacey,Thank you for your feedback! We are glad to hear that you have enjoyed your stay with us, and are looking forward to an opportunity to welcome you back for your future stay with us at Oaks Glenelg Plaza Pier Suites.

3 out of 5
Didn't like having queen bed instead of king as contracted ! Maintenance could be improved !

Posted by on 7 Sep. 2022

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Comment from Hotel Management

7 Sep. 2022 by Oaks Plaza Pier

Dear John, Thank you for your feedback!It was lovely having you stay with us!We can't wait to welcome you back in the near future!

4 out of 5
Always the place we stay when in Adelaide. Everything is within an easy walk, safe, rooms are comfortable and well appointed although just showing small signs of ‘tiredness’.

Posted by on 4 Sep. 2022

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Comment from Hotel Management

5 Sep. 2022 by Front Desk

Dear Peggy,Thank you for providing your feedback! We are glad to hear that you have enjoyed your stay with us at Oaks Glenelg Plaza Pier Suites! We look forward to an opportunity to welcome you back for your next stay with us in Glenelg!

4 out of 5
Very nice happy with our stay

Posted by on 26 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Front Desk

Thank you Debbie for your review. We look forward to welcoming you again in the future

3 out of 5
Washing machine & clothes dryer did not work. Was asked to move rooms 4 days into a 7 night stay. Apartment not serviced properly - towels left in lounge room area, floors not vacuumed. Beach view consisted of multiple tractors and earth moving equipment. Car parking not included - $22 a night

Posted by on 26 Aug. 2022

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Comment from Hotel Management

26 Aug. 2022 by Oaks Plaza Pier

Dear Jeanette, Thank you for leaving a review. We are currently in the process of replacing washing machines. We will make sure to address these problems to our housekeeping team so that way it can be rectified. We hope to see you again in the near future!

5 out of 5
It was a great place to stay

Posted by on 15 Aug. 2022

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Comment from Hotel Management

16 Aug. 2022 by Front Office Supervisor - Jodie

Dear Patricia, Thank you for taking the time to review your recent stay with us, we do appreciate your kind feedback! It was great to read that you had comfortable stay at our property and that your found the place to be great stay overall. We will ensure your positive feedback is passed onto the relevant departments and recognition is provided. We hope to welcome you again the next time you are in Glenelg.

5 out of 5
Spacious, comfortable apartment in a wonderful hotel. The balcony overlooking the beach was a real bonus. Located close the jetty Road shopping and many hotels and restaurants.

Posted by on 13 Aug. 2022

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Comment from Hotel Management

14 Aug. 2022 by GSA

Dear Rod, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Hotel Manager

5 out of 5
Nice room friendly staff

Posted by on 11 Aug. 2022

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Comment from Hotel Management

11 Aug. 2022 by Oaks Plaza Pier

Dear Wayne, Thank you for leaving a 5 star review. We're so glad that you enjoyed your stay with us. We hope to welcome you back in the near future.

About the Oaks Glenelg Plaza Pier Suites

Location 16 Holdfast Promenade Glenelg, Glenelg, SA 5045

Property Features

As a guest of Oaks Glenelg Plaza Pier Suites, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. The luxury Oaks Glenelg Plaza Pier Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Adelaide hotel is smoke free.

  • 192 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Adelaide Hove Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Glenelg Plaza Pier Suites offers 192 air-conditioned accommodations with safes and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.

  • In-room dining
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Oaks Glenelg Plaza Pier Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18 per 24-hour period (rates may vary)
  • Self parking fee: AUD 22 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glenelg Plaza Pier
  • Oaks Pier
  • Oaks Pier Apartment
  • Oaks Pier Apartment Glenelg Plaza
  • Oaks Plaza Pier Glenelg
  • Hotel Oaks Plaza Pier Apartment
  • Oaks Plaza Pier Glenelg Apartment
  • Oaks Plaza Pier Apartment
  • Oaks Plaza Pier
  • Oaks Plaza Pier Apartment Glenelg
  • Oaks Plaza Pier
  • Oaks Glenelg Plaza Pier Suites Hotel
  • Oaks Glenelg Plaza Pier Suites Glenelg
  • Oaks Glenelg Plaza Pier Suites Hotel Glenelg

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.