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4.2 out of 5

"I have stayed here many times, unfortunately my room this time was dirty " More

By a verified traveller on Wed 04 May 2022

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Hotel Description

At Terrace Hotel Adelaide you'll be 1.2 km (0.8 mi) from Adelaide Central Market and 1.3 km (0.8 mi) from Victoria Square. Highlights at this hotel include a restaurant and in-room free WiFi.

Flat-screen TVs with digital channels are featured in all 136 rooms, and you can enjoy coffee/tea makers, free local calls, and safes. Hair dryers, irons/ironing boards, and free toiletries are also available.

The restaurant, Terrace Kitchen, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 236 square feet (22 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Within a 30-minute walk of this 4-star Adelaide Central Business District hotel, attractions include Rundle Mall and Adelaide Casino.

Deluxe Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119* Per night/room 5 Jun. - 6 Jun.

Executive Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Terrace Hotel Adelaide ratings based on 413 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terrace Hotel Adelaide

Everyone (252) Couples (78) Family (70)
3 out of 5
I have stayed here many times, unfortunately my room this time was dirty

Posted by on 4 May 2022

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Comment from Hotel Management

6 May 2022 by Samantha Farrington - General Manager

Hi Louise, Thankyou for your feedback. Im sorry to hear that your room wasnt up to our usual standard. It would be helpful to understand what areas in particular we could have improved on for future stays. Thankyou

5 out of 5
For age of hotel, it was excellent

Posted by on 29 Apr. 2022

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Comment from Hotel Management

6 May 2022 by Samantha Farrington - General Manager

Thankyou Maria for your review, we look forward to welcoming you again soon.

4 out of 5
perfect location for me to arrive in Adelaide and depart early.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

6 May 2022 by Samantha Farrington - General Manager

Thanks for the review Mike, we look forward to welcoming you again soon.

4 out of 5
Comfortable and roomy family room - cleanliness was a little lacking

Posted by on 25 Apr. 2022

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Comment from Hotel Management

6 May 2022 by Samantha Farrington - General Manager

Thanks for your review Tonia.

3 out of 5
If you book a family room then expect to be on level 1. Not a biggy on its own, but the view from your balcony will be a colorbond wall, 1m from the railing. Absolutely terrible, you literally walk out and thays all you see. And your balcony will be littered with cigarette butts from above. We also had someones dirty undies on ours! I asked to change to another double room elsewhere in the hotel but were told there were none, even online showed rooms available. Never again would i stay here. A balcony with a view was the reason i chose this place over a motel. Very disappointing.

Posted by on 7 Apr. 2022

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Comment from Hotel Management

23 Apr. 2022 by Samantha Farrington - General Manager

Hi Anthony, Thankyou for your review and feedback. I'm sorry to read that you were disappointed with your stay. Unfortunately our only family room is located on the ground floor which has some views obstructed. This doesn't excuse the cigarette butts would should have been rectified prior to your arrival. Thankyou again for your feedback.

5 out of 5
It was easy to find, in a good location & reasonably priced. My only disappointment was that the bar & restaurant were closed on Saturday night & we had planned to have a drink before retiring for the night

Posted by on 3 Apr. 2022

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Comment from Hotel Management

23 Apr. 2022 by Samantha Farrington - General Manager

Hi Jo, Thankyou for choosing to stay with The Terrace Hotel Adelaide. Im so pleased you enjoyed your stay with us. We look forward to welcoming you again soon. Samantha Farrington – General Manager

4 out of 5
Good location and value for money

Posted by on 3 Apr. 2022

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Comment from Hotel Management

3 Apr. 2022 by Samantha Farrington - General Manager

Hi Helen, Thankyou for your review and feedback. Im so pleased you enjoyed your stay with us at The Terrace. Looking forward to welcoming you again soon. Samantha Farrington - General Manager

5 out of 5
The property is close to tram and restaurants 15 min walk to central market service needs to be bit better because when they do the room service they don't replace milk and coffee we have to go get it from the reception other than that it was a comfortable stay

Posted by on 26 Mar. 2022

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Comment from Hotel Management

3 Apr. 2022 by Samantha Farrington - General Manager

Hi Vasant, Thankyou for your review and feedback. Im so pleased you enjoyed your stay with us at The Terrace. Looking forward to welcoming you again soon. Samantha Farrington - General Manager

5 out of 5
Quiet location. Great room facilities. Balcony doors need better sealing to prevent draughts

Posted by on 22 Feb. 2022

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Comment from Hotel Management

1 Mar. 2022 by Samantha Farrington - General Manager

Thankyou for your review, im delighted you enjoyed your stay with us. We look forward to welcoming you again soon when next in Adelaide.

5 out of 5

Posted by on 18 Feb. 2022

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Comment from Hotel Management

1 Mar. 2022 by Samantha Farrington - General Manager

Thankyou for your review, im delighted you enjoyed your stay with us. We look forward to welcoming you again soon when next in Adelaide.

About the Terrace Hotel Adelaide

Location 208 South Terrace, Adelaide, SA 5000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 236 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Terrace Hotel Adelaide. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Adelaide hotel is smoke free.

  • 136 guestrooms or units
  • 11 levels
  • 236 sq ft of conference space
  • 22 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Pirie Street Tram Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Terrace Hotel Adelaide offers 136 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Terrace Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 19 for children (approximately)
  • Uncovered self parking fee: AUD 7 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Grand Chifley
  • Grand Chifley
  • Grand Chifley Adelaide
  • Grand Chifley Hotel
  • Grand Chifley Hotel Adelaide
  • Sage Hotel
  • Grand Chifley Adelaide Hotel Adelaide
  • Sage Hotel Adelaide
  • Sage Adelaide
  • Grand Chifley Adelaide Hotel
  • Sage Hotel Adelaide
  • Terrace Hotel Adelaide Hotel
  • Terrace Hotel Adelaide Adelaide
  • Terrace Hotel Adelaide Hotel Adelaide

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.