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4.2 out of 5

"So easy to have restaurant food delivered for in-room dining. " More

By a verified traveller on Sun 13 Nov 2022

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Hotel Description

At Terrace Hotel Adelaide you'll be within steps of Adelaide Parklands and Gilles Street Market. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Terrace Kitchen, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 236 square feet (22 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Adelaide Central Business District hotel include Himeji Gardens and Veale Gardens.

Deluxe Twin Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$150* Per night/room 18 Dec. - 19 Dec.

Executive Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Terrace Hotel Adelaide ratings based on 415 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terrace Hotel Adelaide

Everyone (237) Couples (86) Family (70)
5 out of 5
So easy to have restaurant food delivered for in-room dining.

Posted by on 13 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by Vishnu

Dear Donna,Thank you for your feedback.Look forward to welcoming you back.Kind regards.Vishnu KrishnanAssistant Front Office Manager.

4 out of 5
Location

Posted by on 12 Nov. 2022

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Comment from Hotel Management

15 Nov. 2022 by Vishnu

Dear Marie,Thank you for your feedback.Look forward to welcoming you back.Kind regards.Vishnu KrishnanAssistant Front Office Manager.

3 out of 5
No none slip mat for bath. Had meals in restaurant, staff very slow, waited 20 minutes for table service and restaurant not overly busy, such a same as meal was very delicious.

Posted by on 23 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by vishnu

Dear Trevor,Thank you for your feedback.Will definitely share this with the rest of the team.Look forward to welcoming you.Regards,Vishnu KrishnanAssistant Front Office Manager.

4 out of 5
Well designed and spacious rooms. Good dining and freiendly staff.

Posted by on 21 Oct. 2022

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Comment from Hotel Management

22 Oct. 2022 by Team Terrace Hotel

Thanks for staying with us. We appreciate your feedback!

3 out of 5
It was just okay, nothing special. We were woken before check out time by cleaners which wasn’t great. Probably wouldn’t stay again but it wasn’t terrible.

Posted by on 19 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Vishnu

Dear Helen,Thank you for your feedback.Apologies on behalf of the team for disrupting your sleep during your stay.Look forward to welcoming you.Regards,Vishnu KrishnanAssistant Front Office Manager.

4 out of 5
Pretty close to city - had in room dining Nice room

Posted by on 19 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by vishnu

Thank you for your feedback.Look forward to welcoming you.Regards,Vishnu KrishnanAssistant Front Office Manager.

2 out of 5
Room 102 was most definitely not a Deluxe Twin. Your website needs to reflect the different rooms as they actually are. I totally understand that we did not book a 5/6 star hotel, but basic cleanliness is a must regardless of the price your guests pay. The curtains were dirty and stained; the windows were filthy even accounting for the recent bad weather Adelaide has had; the one and only chair in the room was very badly stained. It was disgusting and an insult to expect someone to sit on that chair! There was obviously a family with children above us on the Friday night and they ran around and jumped continuously to about 11:30pm. Not your fault I know but the 'last straw' for us! Thankfully the linen was clean and fresh and the beds comfortable, but you seriously need to address the other issues I have mentioned above. Thank you.

Posted by on 16 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Vishnu

Dear Vicki,Thank you for sharing your feedback.We are disappointed to read about your experience and will definitely look into this room to improve the cleanliness and improve our standards.As a token of apology we are happy to offer you a complimentary upgrade if you wish to book with us in the future.Please do not hesitate to reach out to me Regards,Vishnu KrishnanAssistant Front Office Manager.

5 out of 5
No Mini bar and no lunch option at restaurant

Posted by on 25 Sep. 2022

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5 out of 5
Staff was helpful

Posted by on 11 Sep. 2022

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Comment from Hotel Management

30 Oct. 2022 by Vishnu Krishnan- Assistant Front Office Manager.

Thank you for your feedback.We are glad to hear our staff members were very helpful.Look forward to welcoming you.Regards,

4 out of 5
👍

Posted by on 9 Sep. 2022

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Comment from Hotel Management

30 Oct. 2022 by Vishnu Krishnan Assistant Front Office Manager.

Thank you for your feedback.Look forward to welcoming you.

About the Terrace Hotel Adelaide

Location 208 South Terrace, Adelaide, SA 5000

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to September 30:

  • Swimming pool

The following facilities are closed on Christmas Day:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. WiFi is free in public spaces. Event space at this hotel measures 236 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Terrace Hotel Adelaide. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Adelaide hotel is smoke free.

  • 136 guestrooms or units
  • 11 levels
  • 236 sq ft of conference space
  • 22 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Pirie Street Tram Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Terrace Hotel Adelaide offers 136 air-conditioned accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Terrace Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19 for adults and AUD 19 for children (approximately)
  • Uncovered self parking fee: AUD 7 per night
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.08 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Grand Chifley
  • Grand Chifley
  • Grand Chifley Adelaide
  • Grand Chifley Hotel
  • Grand Chifley Hotel Adelaide
  • Sage Hotel
  • Grand Chifley Adelaide Hotel Adelaide
  • Sage Hotel Adelaide
  • Sage Adelaide
  • Grand Chifley Adelaide Hotel
  • Sage Hotel Adelaide
  • Terrace Hotel Adelaide Hotel
  • Terrace Hotel Adelaide Adelaide
  • Terrace Hotel Adelaide Hotel Adelaide

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.