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4.2 out of 5

"Very nice place to stay " More

By a verified traveller on Wed 04 May 2022

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Hotel Description

A luxury stay in Adelaide awaits you at Crowne Plaza Adelaide, an IHG Hotel. Within just a 15-minute stroll, you'll find popular places like Rundle Mall and Adelaide Casino. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

You can enjoy Smart TVs with digital channels, and all 329 soundproofed rooms feature free WiFi, espresso makers, and safes. Nice touches to enhance your stay include slippers and free toiletries. Additionally, TVs, minibars, and hair dryers are available. Housekeeping is available on request.

The theme restaurant, Koomo, serves Japanese cuisine and is open for breakfast, brunch, lunch, and dinner. Lina10 is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Adelaide Central Business District hotel include Adelaide Oval and Adelaide Central Market.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$201* Per night/room 5 Jun. - 6 Jun.

Standard Room, 1 King Bed (Mid Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, City View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Mountain View (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, View (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Adelaide, an IHG Hotel ratings based on 97 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Adelaide, an IHG Hotel

Everyone (33) Couples (43) Family (13)
5 out of 5
Very nice place to stay

Posted by on 4 May 2022

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Comment from Hotel Management

5 May 2022 by Crowne Plaza Adelaide Team

Dear Kelly, Thank you for a 5/5 review for our Hotel. We truly look forward to welcoming you with us again. Warm Regards,

5 out of 5
From the moment we arrived at reception all the staff were welcoming. Highly recommended having a cocktail in the bar amazing views of the city and Adelaide hills.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Crowne Plaza Adelaide Team

Dear Alex, Thank you for taking the time to provide your feedback. We are glad to know that you enjoyed your stay with us and found our hotel centrally located. Thank you for choosing to stay with us and we keenly look forward to hosting you again. Thank you. Kind regards, Crowne Plaza Adelaide Team

4 out of 5
Very convenient location and excellent facilities.

Posted by on 12 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Wendy

Thank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us. We hope to welcome you soon again to create another memorable stay for you. Crowne Plaza Team

3 out of 5
Great location. New, clean property

Posted by on 9 Apr. 2022

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Comment from Hotel Management

11 Apr. 2022 by SF

Dear Kathryn Thank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us and found our hotel location to be great. We hope to welcome you soon again to create another memorable stay for you. Crowne Plaza Adelaide Team

4 out of 5
Amazing view from our corner room which is what I booked for so it was great to actually be given the requested room Comfy bed and pillows Clean bathroom and room Breakfast was quite expensive $39 for a buffet each which we found a bit much

Posted by on 6 Apr. 2022

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Comment from Hotel Management

6 Apr. 2022 by Xcaret Corona Turner

Thank you Sophie for taking the time to share your feedback with us! I am delighted to hear you enjoyed your stay with us in the corner room! We hope to welcome you back again soon. - Front Office Manager

4 out of 5
A lovely, new hotel in a great location. Staff were friendly and helpful.

Posted by on 3 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Wendy

Thank you for taking the time to provide your feedback to us. I am also glad you found our staff to be great as they are our assets that makes everything work. We hope to welcome you soon again to create another memorable stay for you.

4 out of 5
Staff need more training. Rooms were excellent.

Posted by on 20 Mar. 2022

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Comment from Hotel Management

22 Mar. 2022 by Crowne Plaza Adelaide Team

Dear Gerald Del, Thank you for taking the time out to review us. We use these feedbacks continuously to train and develop our team. We hope the positives of your stay entice you to come stay with us again. Thanking you, Crowne Plaza Adelaide Team

5 out of 5
Nice and central

Posted by on 17 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Crowne Plaza Adelaide Team

Dear Tony, Thank you for taking the time to provide your valuable feedback. We are thrilled to know that you found our hotel centrally located. We look forward to hosting you again in near future. Thank you. Kind regards, Crowne Plaza Adelaide Team

4 out of 5
Modern, clean & close to all amenities, enjoyed our stay very much

Posted by on 16 Feb. 2022

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Comment from Hotel Management

17 Feb. 2022 by SF

Dear Suzie Thank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us and found our hotel to be clean and amenities to be great. We hope to welcome you soon again to create another memorable stay for you. Crowne Plaza Adelaide Team

4 out of 5

Posted by on 15 Feb. 2022

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About the Crowne Plaza Adelaide, an IHG Hotel

Location 27 FROME STREET, Adelaide, SA

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Crowne Plaza Adelaide, an IHG Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Adelaide hotel.

  • 329 guestrooms or units
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2020
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Adelaide, an IHG Hotel offers 329 air-conditioned accommodations with minibars and espresso makers. 50-inch Smart televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Minibar
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Koomo - This theme restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lina10 - This poolside rooftop bar specializes in fusion cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Adelaide
  • Crowne Plaza Adelaide, An Ihg
  • Crowne Plaza Adelaide, an IHG Hotel Hotel
  • Crowne Plaza Adelaide, an IHG Hotel Adelaide
  • Crowne Plaza Adelaide, an IHG Hotel Hotel Adelaide

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.