Skip to main content
Beginning of main content
4.3 out of 5

"Lovely hotel and an enjoyable stay. Second time staying here and same service every time. Want to access the valet parking but it was out of service d ... " More

By a verified traveller on Fri 01 Oct 2021

Enter dates to see availability

Hotel Description

A luxury stay in Adelaide awaits you at Crowne Plaza Adelaide, an IHG Hotel. Within steps you'll find East End Cafe Precinct and Ayers House Museum. Highlights at this hotel include 2 bars/lounges, a restaurant, and a conference center.

All 329 rooms feature Smart TVs with digital channels, and you can enjoy free WiFi, espresso makers, and safes. Nice touches to enhance your stay include slippers and free toiletries. Additionally, TVs, minibars, and hair dryers are available. Housekeeping is available on request.

The theme restaurant, Koomo, serves Japanese cuisine and is open for breakfast, brunch, lunch, and dinner. Lina10 is the hotel's own rooftop bar, serving drinks along with brunch and lunch. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Adelaide Central Business District hotel include University of Adelaide and Art Gallery of South Australia.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 19 Oct. - 20 Oct.

Superior Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Crowne Plaza Adelaide, an IHG Hotel ratings based on 59 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Adelaide, an IHG Hotel

Everyone (20) Couples (28) Family (7)
4 out of 5
Lovely hotel and an enjoyable stay. Second time staying here and same service every time. Want to access the valet parking but it was out of service due to lack of staff. This is an extravagance we enjoy when staying at city hotels, so disappointed in that. Other than the valet parking, a good stay.

Posted by on 1 Oct. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Oct. 2021 by SF

Dear Nicole Thank you for taking the time to provide your feedback to us. I am disappointed we couldn't meet your expectations during your second stay. Your review allows us to improve our services and facilities that we offer at the hotel to improve our guest experiences. However, we hope all the positives of our hotel entice you to come and stay with us again to create a more enjoyable stay for you. Crowne Plaza Adelaide Team

5 out of 5
Modern, new and clean. Close to mall.

Posted by on 5 Sep. 2021

Was this review helpful to you?
Comment from Hotel Management

11 Sep. 2021 by Stacey Evans

Thank you for your review.

5 out of 5
Great location

Posted by on 14 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

16 Jun. 2021 by Shery F

Dear Anonymous Thank you for taking the time to share your experience with us. We are delighted to learn you had a pleasant stay with us and found our hotel location to be great that suited your purpose. We hope to see you again soon. Crowne Plaza Adelaide Team

5 out of 5
The staff were very helpful and went above and beyond to make our stay easy and really nice

Posted by on 2 Jun. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Jun. 2021 by Shery F

Dear Anonymous Thank you for taking the time to share your experience with us. We are delighted to learn you had a pleasant stay with us and found our hotel staff to be great as they are our assets that makes everything work. We hope to see you again soon.

5 out of 5
I really enjoyed the buffet breakfast. Great value, service and just scrumptious

Posted by on 30 May 2021

Was this review helpful to you?
Comment from Hotel Management

31 May 2021 by Shery F

Dear Anonymous Thank you for taking the time to share your experience with us. We are delighted to learn you had a pleasant stay with us and found our breakfast and hotel services to be great. We hope to see you again soon. Crowne Plaza Adelaide Team

5 out of 5
very central =a lovely area to have a drink

Posted by on 30 May 2021

Was this review helpful to you?
Comment from Hotel Management

31 May 2021 by Shery F

Dear Anonymous Thank you for taking the time to share your experience with us. We are delighted to learn you found our hotel location to be great. We hope to see you again soon. Crowne Plaza Adelaide Team

5 out of 5
Not only is the Crowne plaza located in an amazing spot , close to everything .our room was spacious And well appointed. Koomo as delicious as ever . Highly recommended 😊

Posted by on 22 May 2021

Was this review helpful to you?
Comment from Hotel Management

26 May 2021 by Shery F

Dear Anonymous Thank you for taking the time to provide your feedback to us. We are thrilled to hear you had a pleasant stay with us and enjoyed our hotel location as well as our Japanese restaurant. We look forward to welcoming you back again soon. Crowne Plaza Adelaide Team

5 out of 5
Easy access, very quiet and friendly staff.

Posted by on 17 May 2021

Was this review helpful to you?
Comment from Hotel Management

19 May 2021 by Shivi

Thank you for your feedback.

5 out of 5
A/C is very noisy, but all else fine

Posted by on 14 May 2021

Was this review helpful to you?
Comment from Hotel Management

16 May 2021 by Shery F

Dear Anonymous Thank you for taking the time to provide your feedback about your stay. We do hope we can welcome you back into our hotel soon again.

5 out of 5
Great location. Awesome views of the Adelaide Hills.

Posted by on 13 May 2021

Was this review helpful to you?
Comment from Hotel Management

14 May 2021 by Shery

Dear Anonymous, Thank you for taking the time to share your experience with us. We are delighted to learn you had a pleasant stay with us and found our hotel location to be great. We hope to see you again soon.

About the Crowne Plaza Adelaide, an IHG Hotel

Location 27 FROME STREET, Adelaide, SA

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. The luxury Crowne Plaza Adelaide, an IHG Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Adelaide hotel.

  • 329 guestrooms or units
  • 2 bars or lounges
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2020
  • Dining venue
  • Coffee shop
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Adelaide, an IHG Hotel offers 329 air-conditioned accommodations with minibars and espresso makers. 50-inch Smart televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Minibar
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Koomo - This theme restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lina10 - This poolside rooftop bar specializes in fusion cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 39 for adults and AUD 19 for children (approximately)
  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Adelaide
  • Crowne Plaza Adelaide, An Ihg
  • Crowne Plaza Adelaide, an IHG Hotel Hotel
  • Crowne Plaza Adelaide, an IHG Hotel Adelaide
  • Crowne Plaza Adelaide, an IHG Hotel Hotel Adelaide

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.wotif.com/Adelaide-Hotels-Crowne-Plaza-Adelaide,-an-IHG-Hotel.h44902282-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Adelaide-Hotels-Crowne-Plaza-Adelaide,-an-IHG-Hotel.h44902282-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Adelaide-Hotels-Crowne-Plaza-Adelaide,-an-IHG-Hotel.h44902282-p2.Hotel-Reviews?rm1=a2&

Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.