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4.3 out of 5

"Very modern and clean . Cleanest hotel I have stayed in " More

By a verified traveller on Mon 08 May 2023

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Crowne Plaza Adelaide, an IHG Hotel. You'll be 0.9 km (0.6 mi) from Adelaide Zoo and 1.5 km (0.9 mi) from Adelaide Oval. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.

The theme restaurant, Koomo, serves Japanese cuisine and is open for breakfast, brunch, lunch, and dinner. Lina10 is the hotel's own rooftop bar, serving drinks along with brunch and lunch. 4844 square feet (450 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 4.5-star Adelaide Central Business District hotel, you'll be 12.2 km (7.6 mi) from Glenelg Beach.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$209* Per night/room 4 Jun. - 5 Jun.

Standard Room, 1 King Bed (Mid Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds, Hill View (Adelaide Hills View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Hill View (Adelaide Hills View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Adelaide, an IHG Hotel ratings based on 169 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Adelaide, an IHG Hotel

Everyone (56) Couples (60) Family (31)
5 out of 5
Very modern and clean . Cleanest hotel I have stayed in

Posted by on 8 May 2023

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Comment from Hotel Management

9 May 2023 by sf

Dear NeilThank you for taking the time to provide your feedback to us. We are delighted to learn you had a pleasant stay with us overall. We hope to welcome you soon again to create another memorable stay for you.Crowne Plaza Adelaide Team

5 out of 5
We loved everything about our stay at Crowne Plaza we are super fussy and this hotel didn't disappoint. The staff were amazing in particular a staff member called 'Maria' who took the time to deliver to our room a list of all the best local attractions suitable for our family, this was amazing as we hadn't been to Adelaide before. Thank you Maria as this was so kind & personal to our holiday.

Posted by on 17 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Crowne Plaza Adelaide Team

Dear Caroline,Thank you very much for staying with us and taking out the time to share such positve feedback as well as well as for reviewing us. Guest feedback remains the most important tool for us to measure our services and we always find it helpful when we hear back from our guests. We are delighted to learn that you had an enjoyable stay and of your high praise for our colleague Maria. Such feedbacks indeed propels the team at large.Thank you once again and we look forward to welcoming you back soon.Kind regards,Crowne Plaza Adelaide Team

5 out of 5

Posted by on 13 Apr. 2023

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Comment from Hotel Management

4 May 2023 by Crowne Plaza Adelaide Team

Dear Alannah,Thank you for taking the time to review us!We truly look forward to welcoming you back with us.Warm Regards,Crowne Plaza Adelaide Team

5 out of 5
We stayed in a Premium room with hills view and the room was amazing! The bed and pillows were so comfortable. We also chose to have in room dining and the food was outstanding. I can’t wait to rebook our next stay!

Posted by on 7 Apr. 2023

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Comment from Hotel Management

7 Apr. 2023 by Xcaret Turner - Front Office Manager

Hi Kellie! I am thrilled to hear you enjoyed the Adelaide Hills view Premium room! Look forward to welcoming you back again soon.

5 out of 5

Posted by on 19 Mar. 2023

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Comment from Hotel Management

9 Apr. 2023 by Crowne Plaza Adelaide Team

Hi Lee,Thank you for taking the time to review us!We truly look forwrad to welcoming you back with us again.Warm Regards,Crowne Plaza Adelaide Team

5 out of 5
We had a fabulous weekend. Close to all shops and restaurants. Buffet breakfast was lovely as were staff. We enjoyed the pool on the 10th floor and the views from the room.

Posted by on 19 Mar. 2023

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Comment from Hotel Management

19 Mar. 2023 by Xcaret Turner - Front Office Manager

Hi Victoria, I am thrilled to hear you had a fabulous weekend! Thank you for sharing your feedback with us. Look forward to welcoming you back again.

4 out of 5
everything was great, except the car parking and the bathroom had no shelf

Posted by on 10 Mar. 2023

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Comment from Hotel Management

10 Mar. 2023 by Crowne Plaza Adelaide

Dear Bron,Thank you for taking the time to review us! We are sorry to hear that we could not make the car parking as easy as it should have been.We will definitely use your feedback to coach and develop our team to improve.Thanking you,

5 out of 5
Location was amazing

Posted by on 9 Mar. 2023

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Comment from Hotel Management

10 Mar. 2023 by Crowne Plaza Adelaide Team

Dear Jamie,Thank you for taking the time to review us, we are so glad to know that you thoroughly enjoyed your stay here.We truly look forward to welcoming you back with us.Thanking you,Crowne Plaza Adelaide Team

5 out of 5

Posted by on 8 Mar. 2023

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Comment from Hotel Management

6 Apr. 2023 by Xcaret CT - Front Office Manager

Hi Kirrily, thank you for your review! We look forward to welcoming you back soon!

4 out of 5
Close to the fringe festival and with an amazing buffet breakfast it was wonderful

Posted by on 27 Feb. 2023

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Comment from Hotel Management

27 Feb. 2023 by Crowne Plaza Adelaide

Dear David,Thank you very much for staying with us and taking the time out to share your review, we are delighted to learn that you had an enjoyable stay with us and look forward to welcoming you back soon.Kind regards,Crowne Plaza Adelaide Team

About the Crowne Plaza Adelaide, an IHG Hotel

Location 27 FROME STREET, Adelaide, SA

Property Features

Crowne Plaza Adelaide, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Adelaide, an IHG Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Adelaide hotel.

  • 329 guestrooms or units
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2020
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Station (1 km / 0.6 mi)
  • Metro station: Botanic Gardens Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Adelaide, an IHG Hotel offers 329 air-conditioned accommodations with minibars and espresso makers. 50-inch Smart televisions come with premium digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Koomo - This theme restaurant specializes in Japanese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Lina10 - This poolside rooftop bar specializes in Fusion cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Covered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Adelaide
  • Crowne Plaza Adelaide, An Ihg
  • Crowne Plaza Adelaide, an IHG Hotel Hotel
  • Crowne Plaza Adelaide, an IHG Hotel Adelaide
  • Crowne Plaza Adelaide, an IHG Hotel Hotel Adelaide

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.