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4.3 out of 5

"Excellent location. Friendly staff. Great pool and gym facilities. Comfortable beds. " More

By a verified traveller on Sun 19 Sep 2021

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Oaks Adelaide Embassy Suites. Within steps you'll find Lion Arts Centre and Adelaide Convention Centre. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Each apartment features free WiFi, free wired Internet, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a dishwasher. A sitting area, free local calls, and a hair dryer are also available.

The restaurant, The Coffee Club, is open for breakfast, lunch, and dinner. Enjoy the fitness center, spa tub, and sauna. Added amenities include free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Adelaide Central Business District aparthotel include University of Adelaide Health & Medical Sciences Building and Adelaide Casino.

Deluxe 1 Bedroom (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$108* Per night/room 11 Oct. - 12 Oct.

Executive 3 Bedrooms (No Housekeeping)

Bed Count 3 King Beds Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom (Breakfast for 1)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Bedrooms (Breakfast for 2)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Oaks Adelaide Embassy Suites ratings based on 991 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Adelaide Embassy Suites

Everyone (568) Couples (218) Business (4) Students (2) Family (183)
5 out of 5
Excellent location. Friendly staff. Great pool and gym facilities. Comfortable beds.

Posted by on 19 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Hotel Management

Dear Carly, It was a pleasure reading your fantastic feedback of Oaks Adelaide Embassy Suites. We are absolutely delighted that you enjoyed all aspects of your stay and gave us a score of 5 on 5. We look forward to seeing you again very soon. Kind regards,

5 out of 5
Kids loved the pool area and the rooms were big

Posted by on 17 Sep. 2021

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Comment from Hotel Management

24 Sep. 2021 by Hotel Management

Dear Aleesha, Thanks for taking the time to share your feedback. We are delighted reading you and family had a great staying by enjoying all the facilities on offer. Our rooms are perfect for individual, couple or family stays. The one, two and 3 bedroom apartments will ensure you have the comforts of home away from home. We will see you again very soon. Kind regards,

5 out of 5

Posted by on 8 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Reception

Dear Guest, Thank you for taking the time to share your recent experience. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Management Team

3 out of 5
Property clean and neat We had terrible noise till around 3.00am on several nights from a nearby nightclub, or such We were also unable to lock our glass door to the verandah. We advised the front desk, but heard nothing more and door remained unlocked during our 4 night stay

Posted by on 25 May 2021

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Comment from Hotel Management

14 Jun. 2021 by FOS

Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management Team

2 out of 5

Posted by on 14 May 2021

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Comment from Hotel Management

14 Jun. 2021 by FOS

Dear Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards, Oaks Management Team

4 out of 5
The location is great. Close to the Convention Centre, Adelaide Oval, the Casino and even the hospital if you’re there for a medical reason.

Posted by on 6 May 2021

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Comment from Hotel Management

14 Jun. 2021 by FOS

Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Management Team

5 out of 5
Good location. Good coffee shop downstairs

Posted by on 5 May 2021

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Comment from Hotel Management

6 May 2021 by Hotel Management

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We are indeed in a great location to enjoy all that Adelaide offers. Everything is within a short walk from us. I am glad you found the Coffee Club at the reception convenient. It is very handy for our guests to both dine-in or grabbing something on the go. We hope to see you again in the near future. Kind regards,

5 out of 5
Very nice hotel will be staying there next time

Posted by on 2 May 2021

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Comment from Hotel Management

4 May 2021 by Hotel Management

Dear Guest, Thank you for staying with us and leaving a review on your experience. We cannot thank you enough for the perfect score you have given us on your stay. The best compliment from a guest is when they promise to come back after experiencing our hospitality once. It was our pleasure to host you at Oaks Embassy and we look forward to hosting you again very soon. Kind regards,

5 out of 5

Posted by on 2 May 2021

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Comment from Hotel Management

14 Jun. 2021 by FOS

Dear Guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks Management Team

3 out of 5
Not enough tea coffee and milk for 3 people and amenities extra blankets would be great at this time off year

Posted by on 18 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Hotel Management

Dear Guest, Thank you for staying at Oaks Embassy. We provide a starter pack of amenities in our apartments on check-in. Any additional supplies can be collected from our 24x7 reception. We hope to see you again at Oaks Embassy. Kind regards,

About the Oaks Adelaide Embassy Suites

Location 96 North Terrace, Adelaide, SA 5000

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Oaks Adelaide Embassy Suites, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. The luxury Oaks Adelaide Embassy Suites also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 4.5-star Adelaide aparthotel is smoke free.

  • 100 guestrooms or units
  • 17 levels
  • Dining venue
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Adelaide Embassy Suites offers 100 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and dishwashers. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • In-room kitchen
  • Private balcony
  • Sitting area
  • Refrigerator
  • Microwave
  • Dishwasher
  • Shower
  • Cribs (surcharge)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

The Coffee Club - This restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Oaks Adelaide Embassy Suites

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 19.90 per person (approximately)
  • Self parking fee: AUD 25.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EMBASSY OAKS
  • OAKS EMBASSY
  • OAKS EMBASSY Adelaide
  • OAKS EMBASSY Apartment
  • OAKS EMBASSY Apartment Adelaide
  • Hotel Oaks Embassy Apartment
  • Hotel Oaks Embassy Apartment
  • Oaks Embassy
  • Oaks Adelaide Embassy Suites Adelaide
  • Oaks Adelaide Embassy Suites Aparthotel
  • Oaks Adelaide Embassy Suites Aparthotel Adelaide

You should know

  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.