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Eos by SkyCity

5-star property
Festival Dr, Adelaide, SA 1800 796 370
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4.7 out of 5
Exceptional!
See all 47 wotif Reviews

"Great service and gorgeous room! " More

By a verified traveller on Sat 11 Mar 2023

Points Of Interest

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Hotel Description

Eos by SkyCity puts you in the heart of Adelaide, connected to a rail/subway station and within a 20-minute stroll of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, a full-service spa, and a casino.

For a drink, you can stop by the hotel's own lounge bar. Enjoy the outdoor swimming pool and gym. Added amenities include free WiFi in public areas and massage/treatment rooms. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Adelaide Central Business District hotel include University of Adelaide and Rundle Mall.

Allure King Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$390* Per night/room 28 Mar. - 29 Mar.

Radiance River Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oasis Suites

Bed Count 1 King Bed Maximum Occupancy 2 Max

Allure River View Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Allure Twin Rooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Allure River view with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Eos by SkyCity ratings based on 47 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Eos by SkyCity

Everyone (13) Couples (26) Family (3)
5 out of 5
Great service and gorgeous room!

Posted by on 11 Mar. 2023

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Comment from Hotel Management

11 Mar. 2023 by Eden Dadgar - Front Office Duty Manager

Dear Daniel, Thank you for your 5/5 review. Guest experience is at the very heart of Eos and as such, I am delighted to read that our team of luxury experts were able to showcase their distinctive hospitality and that you enjoyed our luxuriously appointed hotel. We hope to have the opportunity to welcome you back to Live, Extraordinary soon. Best regards, Eden DadgarFront Office Duty Manager

5 out of 5
The service was flawless from check-in to check-out. Concierge was accommodating with ordering taxis and handling baggage. Gorgeous room and amenities. Looking forward to my next trip to Adelaide. Will definitely book here again.

Posted by on 2 Mar. 2023

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Comment from Hotel Management

11 Mar. 2023 by Eden Dadgar - Front Office Duty Manager

Dear Candice, What an extraordinary review! It is truly a joy to read you had a "flawless" stay with us and that our team of luxury experts were able to showcase their hospitality to you. I am thrilled that you were able to indulge in our luxuriously appointed hotel and the amenities we have to offer and look forward to welcome you back to Eos again soon. Best regards, Eden Dadgar Front Office Duty Manager

5 out of 5

Posted by on 17 Feb. 2023

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Comment from Hotel Management

11 Mar. 2023 by Eden Dadgar - Front Office Duty Manager

Dear Dylan, Thank you for taking the time to review your recent stay with us. We are delighted to read that you had an extraordinary stay with us and look forward to welcome you back to Eos again soon. Best regards, Eden Dadgar Front Office Duty Manager

5 out of 5
Beautiful large rooms, excellent friendly service

Posted by on 5 Feb. 2023

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Comment from Hotel Management

10 Feb. 2023 by Eden Dadgar - Front Office Supervisor

Dear Todd,Thank you so much for taking the time to review your recent stay. I am thrilled to read that you enjoyed our luxuriously appointed guest rooms and that our team of hospitality experts were able to deliver on their promise to you, to Live, Extraordinary. We look forward to welcome you back to Eos by SkyCity in the near future. Best regards, Eden DadgarFront Office Supervisor

1 out of 5

Posted by on 4 Feb. 2023

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Comment from Hotel Management

25 Mar. 2023 by Eden Dadgar - Front Office Duty Manager

Dear Stephen, Thank you for taking the time to provide feedback following your recent stay with us. Guest experience is truly at the heart of Eos and as such I am dissapointed to read your 1 star review. I can see that you met with the Assistant Front Office Manager upon checkout and were able to discuss in further details the specifics of your experience and I am glad to read that we were able to reach a resolution for the issues experienced upon your departure. Thank you once again for taking the time to review and I do hope that we get the opportunity to host you at Eos in the future. Best regards, Eden Dadgar Front Office Duty Manager

5 out of 5
Room was very fancy and impressive, only thing I could think of to not give 5 stars is the rooms needed dusting as quite a few spider webs in the room. The quality of the stay was fantastic and will definately come back.

Posted by on 7 Jan. 2023

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Comment from Hotel Management

7 Jan. 2023 by Meg Anderson - Assistant Front Office Manager

Dear SamuelThank you for taking the time to share your experience following your recent stay at Eos by SkyCity.I am delighted to read that our luxuriously appointed hotel rooms were a highlight of your stay!Your comments surrounding the cleanliness of your room were disappointing to read, and highly unusual. Please rest assured I have escalated your feedback to our Executive Housekeeper to review with the team. With that being said, I am glad to read that this did not detract too much from what was otherwise an extraordinary stay with us. We hope to welcome you back to Eos soon.Warmest regards,Meg AndersonAssistant Front Office Manager

5 out of 5

Posted by on 12 Dec. 2022

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5 out of 5
Fantastic stay

Posted by on 4 Dec. 2022

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Comment from Hotel Management

6 Dec. 2022 by Eden, Front Office Supervisor

Dear Cheryl,Thank you so much for the 5/5 review. Guest experience is at the heart of Eos, as such, I am thrilled to read that you enjoyed your stay with us. The team and I hope to welcome you back soon to Live, Extraordinary with us at Eos.Best Regards,Eden Front Office Supervisor

5 out of 5
The Hotel is beautiful. I just loved the bath in my room, all the space and comfortable bed. The staff were fantastic, greeted me politely every time, were helpful and professional always. I would recommend the hotel to anyone.

Posted by on 24 Nov. 2022

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Comment from Hotel Management

6 Dec. 2022 by Stephanie Patteson, Rooms Operations Manager

Dear Caroline,Thank you so much for such a detailed 5/5 review!I am absolutely thrilled to read your comments, and so delighted that we could deliver an extraordinary experience to you.I will be sure to share your feedback with the entire Eos team, who I know will be just as excited as I to read it.I do hope to welcome you back to Eos, in the not too distant future.Kind regardsStephanie PattesonRooms Operations Manager

5 out of 5
Great facilities view and food. Staff were friendly and very helpful

Posted by on 18 Nov. 2022

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Comment from Hotel Management

6 Dec. 2022 by Stephanie Patteson, Rooms Operations Manager

Dear Stephen, Thank you for your wonderful 5-star review. Guest experience is at the heart of Eos, and as such I was so thrilled to read you enjoyed our stunning rriver view, award winning Restaurants, and most of all, our teams distinctive Eos hospitality.We do hope to welcome you back to Eos, in the not-too-distant future.Kind regards,Stephanie PattesonRooms Operations Manager

About the Eos by SkyCity

Location Festival Dr, Adelaide, SA 5000

Property Features

Eos by SkyCity offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A casino, spa services, and tour/ticket assistance are also featured at the luxury Eos by SkyCity. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 120 guestrooms or units
  • 3 dining venues
  • Built in 2020
  • Casino
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Adelaide Station (0.2 km / 0.1 mi)
  • Metro station: Adelaide Railway Station Tram Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Eos by SkyCity offers 120 accommodations with iPads and minibars (stocked with some free items). Beds feature premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • iPad
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Eos by SkyCity has 3 restaurants on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 3
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Eos by SkyCity

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Valet parking fee: AUD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eos by SkyCity Hotel
  • Eos by SkyCity Adelaide
  • Eos by SkyCity Hotel Adelaide

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.