8/10 Good
john
Travelled with partner
1 June 2025
Liked: Cleanliness, amenities
Excellent sized rooms overlooking the square fantastic shower and toiletries great size TV and plenty of room to put suitcases and hang clothes just what you’d expect for this kind of premium hotel.
But sadly it didn't start well as when My wife attempted to park at the front of the building but all the spaces were taken, she attempted 3 laps of the block waiting for a space and then after 10 minutes of doing laps around the Adelaide CBD one park became available. When she enquired to the staff. Where was she supposed to park The car?
They said oh sorry it’s just a little busy you can just double park anywhere.
I don’t think Hilton Hotel would be paying for the parking fine as the Valet parking procedure is unclear and had my wife completely stressed out and was on the phone with me saying I think we picked the wrong Hotel.
Once a (double) parking spot was available then Unfortunately, no one was there waiting to assist my wife with our two heavy suitcases out of her car.
Usually at premium Hotels a concierge or valet will meet you and take the keys and your suitcases.
But unfortunately there was no one waiting to assist her with the two suitcases up the steps and out of her car which was unfortunate as she checked in without me sadly this didn’t sit well with my wife as she didn’t feel quite special considering where we were staying.
The beds were overly warm, so we had to strip back the sheets and the pillows are quite lumpy.
john
Stayed 2 nights in May 2025