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4.4 out of 5

"Lovely two night stay at the InterContinental Adelaide. Staff were amazing and the breakfast on both mornings was excellent .Room was clean and accomm ... " More

By a verified traveller on Mon 02 Nov 2020

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Hotel Description

InterContinental Adelaide puts you in the heart of Adelaide, connected to the convention center and within steps of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a bar/lounge.

TVs with cable channels are featured in all 367 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Shiki, serves Japanese cuisine and is open for dinner. The Atrium Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and a fitness center. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Parliament House and Adelaide Festival Centre.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$130* Per night/room 24 Dec. - 25 Dec.

Suite, 1 King Bed (Intercontinental)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

InterContinental Adelaide ratings based on 436 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Adelaide

Everyone (330) Couples (65) Family (30)
4 out of 5

Posted by on 8 Nov. 2020

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Comment from Hotel Management

9 Nov. 2020 by Hotel Management

Dear guest, Thank you for your time in reviewing your stay at our hotel. We appreciate your rating and hope to welcome you back in the near future. Kind regards, Michael Gaedtke General Manager

4 out of 5
Lovely two night stay at the InterContinental Adelaide. Staff were amazing and the breakfast on both mornings was excellent .Room was clean and accommodating. Location is great being next to easily accessible public transport. Would stay here again when we visit the Adelaide CBD.

Posted by , from Adelaide on 2 Nov. 2020

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Comment from Hotel Management

4 Nov. 2020 by Mards

Dear Chris, Thank you for spending time with us at InterContinental Adelaide and for reviewing your experience. Our housekeeping team thanks you for the acknowledgement of the cleanliness of your room. We are pleased we met your expectations. Kind regards, Michael Gaedtke General Manager

3 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Hotel Management

Dear guest, Thank you for your review and for staying with us at InterContinental Adelaide. We appreciate your support. Kind regards, Michael Gaedtke General Manager

4 out of 5

Posted by on 20 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Hotel Management

Dear guest, Thank you for rating your recent stay. We appreciate your feedback and for choosing to visit us. Kind regards, Michael Gaedtke General Manager

5 out of 5
Great view of the river and Adelaide Oval. Staff very helpful. We were able complete an early check-in and do some sight seeing

Posted by , from Sydney on 18 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Hotel Management

Dear Jazz, Delighted to welcome you recently. Thank you for your time in reviewing your stay. Very pleased you had a memorable visit and hope to welcome you back in the near future. Kind regards, Michael Gaedtke General Manager

5 out of 5
Clean and uncluttered. Room was great bathroom great with excellent shower

Posted by , from Adelaide on 13 Oct. 2020

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Comment from Hotel Management

15 Oct. 2020 by Hotel Management

Dear Rex, Thank you for your time in reviewing your stay at our hotel. We thank you for having visited us and for letting us know you enjoyed your experience. Hope to welcome you again in the near future. Kind regards, Michael Gaedtke General Manager

4 out of 5
Pro's: Clean and spacious room. Interaction with staff was pleasant. Con's: Overall feel of the hotel was dated and didn't live up to expectations for its reputation

Posted by , from SA on 7 Oct. 2020

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Comment from Hotel Management

8 Oct. 2020 by Hotel Management

Dear SA Traveller, Pleased to receive a visit from you recently. Thank you for providing your comments concerning the hotel and its look. We appreciate your acknowledgement of the friendly team you encountered. Kind regards, Michael Gaedtke General Manager

4 out of 5
The location is fantastic - close to everywhere you need to be in the city. View from the room overlooking the river is beautiful. Food and drink in the hotel is way over-priced. Overall a very pleasant yet expensive stay in an out-dated yet clean hotel.

Posted by , from Gawler on 7 Oct. 2020

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Comment from Hotel Management

8 Oct. 2020 by Hotel Management

Dear J&N, Thank you for choosing to visit us and for providing your valuable feedback. Pleased you enjoyed your stay and the views from your room. We thank you as well for your honest feedback concerning our pricing. Kind regards, Michael Gaedtke General Manager

4 out of 5

Posted by on 3 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Hotel Management

Dear guest, Thank you for your rating and for visiting us. We appreciate your support and look forward to welcoming you back in the near future. Kind regards, Michael Gaedtke General Manager

1 out of 5
I paid for a superior room $239 aus online, received my iterinerary and didn't think twice. That's until my partner and i tried to book in and was told covid-19 meant I had to produce photo ID. I couldn't as I haven't held a licence in 24 yrs. Staff refused to check us in even though I had my Medicare, bank and govt id. disappointed and hotel staff didn't even try to resolve the issue

Posted by , from Adelaide on 27 Sep. 2020

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Comment from Hotel Management

6 Oct. 2020 by Hotel Management

Dear Ellen-maree, Thank you for your feedback following your experience at InterContinental Adelaide. We have strict guidelines surrounding our check in security procedures and apologise that these were not as expected. Your comments have been taken on board. Kind regards, Michael Gaedtke General Manager

About the InterContinental Adelaide

Location North Terrace, Adelaide, SA 5000

Property Features

InterContinental Adelaide offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Adelaide. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1988
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Adelaide, SA Airport (ADL) (8.5 km / 5.3 mi)
  • Train station: Adelaide Station (0.1 km / 0.1 mi)

Room Amenities

InterContinental Adelaide offers 367 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Shiki - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Reservations are required.

Riverside - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Atrium Lounge - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Intercontinental
  • Intercontinental Adelaide
  • Intercontinental Hotel Adelaide
  • Hyatt Adelaide
  • Intercontinental Adelaide Hotel Adelaide
  • InterContinental Adelaide Hotel
  • InterContinental Adelaide Hotel
  • InterContinental Adelaide Adelaide
  • InterContinental Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.