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4.3 out of 5

"Its very dated but we are aware there are major renovations in progress. We always stay at the Intercontinental Adelaide. Staff are lovely and its so ... " More

By a verified traveller on Thu 23 Mar 2023

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Hotel Description

InterContinental Adelaide, an IHG Hotel puts you in the heart of Adelaide, connected to the convention center and within steps of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a bar/lounge.

The restaurant, Shiki, serves Japanese cuisine and is open for dinner. The Atrium Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Parliament House and The Bradman Collection.

Waterfront luxury at the Hotel InterContinental Adelaide  

On the banks the Karrawirra Parri, the InterContinental Adelaide is a magnificent place to stay, a pleasant meander from the museums and galleries of South Australia as well as the iconic Adelaide Oval. For city views and sumptuous cocktails, settle in at the Atrium Lounge, a true Adelaidean gem or stroll out to enjoy the vibrant nightlife of Hindley Street and Rundle Street – or you could hop on one of the rental bikes to really explore the beautiful coastal city. 

Riverside, you’re welcomed into a world of 5* luxury: warm lighting, soft décor and convivial ambience. The multi-level reception sets the scene for an experience that celebrates personality, generous service and those little touches that make all the difference. Luxurious accents spread from the robes, slippers and pillow-top beds of your room to the onsite restaurant, Shiki Adelaide, which serves award-winning authentic Japanese cuisine.  

With in-room childcare, a heated outdoor pool and an impressive gym, you can retreat for a me-moment exactly when you need it. Find amazing offers on Adelaide InterContinental rooms with Wotif. Just tell us when you want to stay, and we’ll do the rest.  

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$215* Per night/room 5 Apr. - 6 Apr.

Club Suite, 1 King Bed, City View (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, City View (Lounge Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Adelaide, an IHG Hotel ratings based on 441 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Adelaide, an IHG Hotel

Everyone (225) Couples (145) Family (49)
5 out of 5
Its very dated but we are aware there are major renovations in progress. We always stay at the Intercontinental Adelaide. Staff are lovely and its so convenient to everything.

Posted by on 23 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by InterContinental Adelaide

Dear Linda,Thank you for taking the time to provide us with your feedback following your recent stay at InterContinental Adelaide. We are delighted to hear that you had an enjoyable stay and appreciate your positive comments about our friendly staff and convenient location.We appreciate your understanding and patience as we work towards making significant renovations to the property. We are committed to improving our guest experience and we hope to begin the refurbishment process soon.We look forward to welcoming you back to InterContinental Adelaide in the future and providing you with an even better stay.

4 out of 5
Would have good to have a better view for price and handwash to wash hands.

Posted by on 19 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by InterContinental Adelaide

Dear Sandra,Thank you for choosing to stay with us at InterContinental Adelaide and for taking the time to share your feedback regarding your recent stay.We are glad to hear that you had a pleasant experience overall, and we appreciate your feedback regarding the room view and the availability of handwash. We apologize for any inconvenience caused, and we will certainly take your comments on board for future improvements.We strive to provide our guests with the best possible experience, and we hope that you will consider staying with us again in the future so that we can have the opportunity to exceed your expectations.Thank you once again for your valuable feedback, and we look forward to welcoming you back to InterContinental Adelaide.

4 out of 5
Great location but overpriced car parking price $60 per day ,great food but looking a bit tired in our room need a revamp.

Posted by on 5 Feb. 2023

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Comment from Hotel Management

26 Feb. 2023 by Holly Smith

Dear David,Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We are glad to hear that you enjoyed our great location and delicious food.We appreciate your comments regarding the car parking price, and we understand your concern about the cost. Please note that our parking fee is in line with other hotels in the area. However, we will review this aspect of our pricing to ensure that we are providing value for money to our guests.We apologize for any inconvenience caused by the condition of your room. Our team strives to ensure that all our guests have a comfortable stay, and we regret that we did not meet your expectations on this occasion. We have taken note of your comments and will work to address the issues raised.Thank you again for your feedback. We hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Holly SmithDuty Manager

3 out of 5
It was a perfect location for us to do the things we wanted. We don't understand of having to pay $60 a day for our car to sit outside with the public leaning on it etc. Thought it would be put undercover ane secure 🤔

Posted by on 26 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by InterContinental Adelaide

Dear Chris,Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed the location of our hotel. However, we apologize for any inconvenience caused by the daily parking fee and for any perceived lack of security for your vehicle. We will certainly take your comments into consideration as we strive to improve our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

5 out of 5
It is a great location,friendly staff,

Posted by on 22 Jan. 2023

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Comment from Hotel Management

26 Jan. 2023 by InterContinental Adelaide

Dear Leanne,Thank you so much for taking the time to provide your feedback on your recent stay with us. We are thrilled to hear that you enjoyed our location and the friendly service provided by our staff. We take all guest feedback seriously and are constantly working to improve our guest experience. We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you for choosing our hotel for your stay.

5 out of 5
Our stay was excellent, staff were very helpful and we really enjoyed breakfast. Thankyou

Posted by on 18 Jan. 2023

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Comment from Hotel Management

20 Jan. 2023 by InterContinental Adelaide

Dear Elizabeth,We are thrilled to hear that you had an excellent stay with us at the InterContinental Adelaide. We are delighted to hear that our staff were helpful and that you enjoyed your breakfast. Your feedback is important to us and we are glad that we were able to meet your expectations.We hope to have the pleasure of welcoming you back to our hotel in the future.

5 out of 5

Posted by on 28 Dec. 2022

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4 out of 5
Liked staying here very helpful staff rooms are very dated unfortunately

Posted by on 21 Dec. 2022

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Comment from Hotel Management

1 Jan. 2023 by InterContinental Adelaide

Thank you for taking the time to provide feedback about your stay at the InterContinental Adelaide. We are glad to hear that you enjoyed your stay and that our staff was helpful. We apologize for the dated rooms and will take your feedback into consideration as we work to improve our guest experience.We hope to have the opportunity to welcome you back in the future.

4 out of 5

Posted by on 20 Dec. 2022

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3 out of 5
Liked the location of hotel and size of rooms. Building feels a bit tired. Room cleaning only consists of bed making & beds are made with an uncovered dooner THEN a sheet on top of the uncovered doona - a bit strange but kept happening...

Posted by on 15 Dec. 2022

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Comment from Hotel Management

1 Jan. 2023 by InterContinental Adelaide

Thank you for taking the time to share your feedback with us regarding your recent stay at the InterContinental Adelaide. We are glad to hear that you enjoyed the location and size of the rooms, but we apologize for any issues you experienced with the cleanliness of your room and the bed linens. We will definitely address these concerns with our housekeeping team to ensure that all of our guests have a comfortable and enjoyable stay.We hope to have the opportunity to welcome you back to the InterContinental Adelaide in the future, and we hope that your next experience with us will be even better.

About the InterContinental Adelaide, an IHG Hotel

Location North Terrace, Adelaide, SA 5000

Property Features

InterContinental Adelaide, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Adelaide, an IHG Hotel. For a fee, parking is available. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1988
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Adelaide Station (0.2 km / 0.1 mi)
  • Metro station: Adelaide Railway Station Tram Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Adelaide, an IHG Hotel offers 367 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Shiki - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Reservations are required.

Riverside - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Atrium Lounge - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 39 for adults and AUD 19.50 for children
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 32 per night (787 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Intercontinental
  • Intercontinental Adelaide
  • Intercontinental Hotel Adelaide
  • Hyatt Adelaide
  • Intercontinental Adelaide Hotel Adelaide
  • InterContinental Adelaide Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.