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 Adelaide •1 Room
 Adelaide • 1 Room
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InterContinental Adelaide, an IHG Hotel

5-star property
North Terrace, Adelaide, SA 1800 796 370
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4.3 out of 5
Excellent!
See all 437 wotif Reviews

"Great location to convention centre. Upgraded on arrival. Beautiful bathroom gel body wash and accessories. " More

By a verified traveller on Sun 12 Jun 2022

Points Of Interest

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Hotel Description

InterContinental Adelaide, an IHG Hotel puts you in the heart of Adelaide, connected to the convention center and within steps of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a bar/lounge.

The restaurant, Shiki, serves Japanese cuisine and is open for dinner. The Atrium Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Parliament House and Adelaide Festival Centre.

Classic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$182* Per night/room 7 Jul. - 8 Jul.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, City View (Club Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

InterContinental Adelaide, an IHG Hotel ratings based on 437 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Adelaide, an IHG Hotel

Everyone (244) Couples (129) Family (45)
4 out of 5
Great location to convention centre. Upgraded on arrival. Beautiful bathroom gel body wash and accessories.

Posted by on 12 Jun. 2022

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Comment from Hotel Management

14 Jun. 2022 by InterContinental Adelaide

Dear Catherine, Thank you very much for taking the time to leave such a lovely review. It is wonderful to hear you enjoyed your stay at the hotel and your time in the city. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

3 out of 5
Friendly helpful staff.

Posted by on 20 May 2022

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Comment from Hotel Management

14 Jun. 2022 by InterContinental Adelaide

Dear Giancarlo, Thank you very much for taking the time to leave such a lovely review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team. It is wonderful to hear you enjoyed your stay at the hotel and your time in the city. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

2 out of 5
Everything screams old and needs a makeover. Shower head was broken. Carpets are filthy. Lounges are dirty. At least give them a dry clean spasmodically! I told the concierge about the shower and was told they would get maintenance to fix it. Frankly its not worth it. Wont be staying here again when there are so many more nicer establishments in Adelaide now.

Posted by on 2 May 2022

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Comment from Hotel Management

2 May 2022 by InterContinental Adelaide

Dear Belinda, Thank you very much for taking the time to leave a review. I am sorry to hear you did not enjoy your stay, and hope to improve your experience in future. Our sincere apologies for the issue with the shower - thank you for alerting our team to the problem. We sincerely apologise for the issues you experienced regarding the cleanliness of your room. Guest wellbeing is our highest priority, and we have implemented high cleaning standards in line with the IHG Way of Clean. Please be assured that your feedback has been passed on to our team leaders for immediate review. We thank you for staying at InterContinental Adelaide, and hope to welcome you again soon. Kind regards, Michael Gaedtke, General Manager

5 out of 5
The staff were exceptional. Made us feel very welcome and were the main reason the room rate price was good value. Breakfast and the food generally were also a contributing factor.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by InterContinental Adelaide

Dear Chris, Thank you very much for taking the time to leave such a lovely review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team. It is wonderful to hear you enjoyed your stay at the hotel and had an excellent breakfast experience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

5 out of 5
Easy to check in and out, close to the casino, nice room and a great breakfast included.

Posted by , from Mawson Lakes on 1 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by InterContinental Adelaide

Dear Paul, Thank you very much for taking the time to leave such a lovely review. It is wonderful to hear you enjoyed your stay at the hotel and had an excellent breakfast experience. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

4 out of 5
In the breakfast dining area there was nowhere to leave used teabags ,etc,after making a cup of tea.

Posted by on 29 Mar. 2022

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Comment from Hotel Management

4 Apr. 2022 by InterContinental Adelaide

Dear John, Thank you very much for taking the time to leave such a lovely review. It is wonderful to hear you enjoyed your stay at the hotel. I will certainly pass on your suggestion regarding the tea making station to our rooms leaders. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

2 out of 5
In desperate need of an upgrade. 5th floor feels like a basement. Dark and dingy with a really weird and massive feature involving fake bridges and dirty rocks in the centre. Breakfast was good. Staff were helpful & cheerful. No parking available. Location is terrific.

Posted by on 29 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by InterContinental Adelaide

Dear Janet, Thank you very much for taking the time to leave a review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team! We are very excited to have announced a $32 million refurbishment of the hotel, which will include a refresh of our guest rooms, restaurants, and event spaces. We hope to see you again once the renovations are complete. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

3 out of 5
Staff were friendly but the breakfast was cold

Posted by on 14 Mar. 2022

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Comment from Hotel Management

20 Mar. 2022 by InterContinental Adelaide

Dear Anthony, Thank you very much for taking the time to leave a review, and particularly for your feedback regarding our fantastic staff – I will be sure to pass it on to the team! I am sorry to hear about your breakfast. Thank you for providing us with your feedback, and please be assured I will pass on your comments to our restaurant team leaders for review. We thank you for staying at InterContinental Adelaide, and look forward to welcoming you again soon. Michael Gaedtke, General Manager

4 out of 5

Posted by on 14 Feb. 2022

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2 out of 5

Posted by on 26 Jan. 2022

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Comment from Hotel Management

4 May 2022 by InterContinental Adelaide

Dear Fahid, Thank you for taking the time to leave a review. I am sorry to hear you were disappointed by your stay, and hope to improve your experience in future. We thank you for staying at InterContinental Adelaide, and hope to welcome you again soon. Kind regards, Michael Gaedtke, General Manager

About the InterContinental Adelaide, an IHG Hotel

Location North Terrace, Adelaide, SA 5000

Property Features

InterContinental Adelaide, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Adelaide, an IHG Hotel. For a fee, parking is available. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1988
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

InterContinental Adelaide, an IHG Hotel offers 367 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Shiki - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Reservations are required.

Riverside - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Atrium Lounge - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Covered self parking fee: AUD 29 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Intercontinental
  • Intercontinental Adelaide
  • Intercontinental Hotel Adelaide
  • Hyatt Adelaide
  • Intercontinental Adelaide Hotel Adelaide
  • InterContinental Adelaide Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.