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4.4 out of 5

"Property was clean and tidy, staff very friendly and helpful, breakfast next morning was great " More

By a verified traveller on Sun 26 Sep 2021

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Hotel Description

InterContinental Adelaide, an IHG Hotel puts you in the heart of Adelaide, connected to the convention center and within steps of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a bar/lounge.

TVs with cable channels are featured in all 367 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Shiki, serves Japanese cuisine and is open for dinner. The Atrium Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and a fitness center. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Parliament House and Adelaide Festival Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$155* Per night/room 4 Oct. - 5 Oct.

Intercontinental, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Intercontinental, Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

InterContinental Adelaide, an IHG Hotel ratings based on 444 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Adelaide, an IHG Hotel

Everyone (278) Couples (107) Family (43)
4 out of 5
Property was clean and tidy, staff very friendly and helpful, breakfast next morning was great

Posted by , from Parafield Gardens on 26 Sep. 2021

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2 out of 5
Outdated hotel wi

Posted by on 20 Sep. 2021

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4 out of 5
The parking people were very helpful

Posted by on 12 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Hotel Management

Dear guest, Thank you for your time in reviewing your stay at our hotel. We are thrilled your visit was enjoyed and we appreciate your support. Kind regards, Michael Gaedtke General Manager

5 out of 5
The lounge is nice. Need some work down with the crapets. Worn out

Posted by on 3 Sep. 2021

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Comment from Hotel Management

13 Sep. 2021 by Hotel Management

Dear Simran, Thank you for your time in review your stay at our hotel. We appreciate your feedback and are pleased your overall stay was enjoyable. Kind regards, Michael Gaedtke General Manager

4 out of 5
Good location and nice rooms & facilites, carpet & hallways looking a bit shabby . Disappointed it stated on-site self parking but wasn’t . It was located next door . We booked this property for that reason so i could get car in and out to take my husband to hospital. Had to pay for valet parking extra $21 so I had easier access . Overall nice & was good value with the special price .

Posted by on 3 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by Hotel Management

Dear Camille, Thank you for allowing us to welcome you to our hotel recently. We are pleased to hear your overall stay was enjoyed and we have noted your comments concerning the valet parking. Kind regards, Michael Gaedtke General Manager

5 out of 5
very central

Posted by on 1 Sep. 2021

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Comment from Hotel Management

6 Sep. 2021 by Hotel Management

Dear andrew, Thank you for your review of your recent stay at our hotel. We appreciate your support and hope to welcome you back soon. Kind regards, Michael Gaedtke General Manager

5 out of 5
Very enjoyable experience. Staff were absolutely spot on for helpfulness and engaging.

Posted by on 31 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Hotel Management

Dear Justin, We were delighted to have welcomed you to our hotel. Thank you for your compliments and for your acknowledgment of the professional hospitality presented. We hope to welcome you again soon! Kind regards, Michael Gaedtke General Manager

5 out of 5
Location

Posted by on 30 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Hotel Management

Dear Jeff, Thank you for your time in rating your stay at InterContinental Adelaide. We are thrilled you enjoyed the location and we appreciate your support. Kind regards, Michael Gaedtke General Manager

5 out of 5
I would definitely rate this property. It was nice to get the wonderful customer service that we received, from check in to checkout. The service in the bar and at breakfast was wonderful

Posted by on 29 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Hotel Management

Dear Wendy, Thank you for the time taken to review your stay. Your compliments made about our hotel staff are greatly appreciated. Hope to see you again soon. Kind regards, Michael Gaedtke General Manager

5 out of 5
Well positioned in the city , friendly and courteous staff that help to make your stay enjoyable

Posted by on 28 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by Hotel Management

Dear Rob, Thank you for allowing us to welcome you to our hotel recently. We are thrilled to hear that your stay met your expectations and you have enjoyed a memorable visit. Kind regards, Michael Gaedtke General Manager

About the InterContinental Adelaide, an IHG Hotel

Location North Terrace, Adelaide, SA 5000

Property Features

InterContinental Adelaide, an IHG Hotel offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Adelaide, an IHG Hotel. For a fee, parking is available. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1988
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Adelaide Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

InterContinental Adelaide, an IHG Hotel offers 367 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Adelaide hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Shiki - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Reservations are required.

Riverside - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Atrium Lounge - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Covered self parking fee: AUD 29 per day
  • Covered valet parking fee: AUD 50 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Intercontinental
  • Intercontinental Adelaide
  • Intercontinental Hotel Adelaide
  • Hyatt Adelaide
  • Intercontinental Adelaide Hotel Adelaide
  • InterContinental Adelaide Hotel
  • InterContinental Adelaide
  • InterContinental Adelaide, an IHG Hotel Hotel
  • InterContinental Adelaide, an IHG Hotel Adelaide
  • InterContinental Adelaide, an IHG Hotel Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.