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4.5 out of 5

"Customer service was amazing and couldn't be better, however the hotel itself is tired and old, the mattresses felt like they were 20 years old and th ... " More

By a verified traveller on Wed 01 Apr 2020

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Hotel Description

InterContinental Adelaide puts you in the heart of Adelaide, connected to the convention center and within steps of Adelaide Casino and Adelaide Convention Centre. Highlights at this luxury hotel include 3 restaurants, an outdoor swimming pool, and a bar/lounge.

TVs with cable channels are featured in all 367 rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, Shiki, serves Japanese cuisine and is open for dinner. The Atrium Lounge is the hotel's own bar, serving drinks along with dinner and light fare. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas and a fitness center. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star Adelaide Central Business District hotel include Parliament House and Adelaide Festival Centre.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$134* Per night/room 1 Jul. - 2 Jul.

Suite, 1 King Bed (Intercontinental)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

InterContinental Adelaide ratings based on 437 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for InterContinental Adelaide

Everyone (349) Couples (52) Family (26)
3 out of 5
Customer service was amazing and couldn't be better, however the hotel itself is tired and old, the mattresses felt like they were 20 years old and the rooms are small and dull. Air conditioning can't keep up in the warm weather and there was grime ingrained around the light switches. It is in dire need of a renovation.

Posted by , from South Australia on 1 Apr. 2020

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Comment from Hotel Management

1 Apr. 2020 by Mards

Dear Alexis, Thank you for visiting us at InterContinental Adelaide. We are appreciative of your time in providing your valuable feedback and have noted your thoughts on the property itself which will be shared with our stakeholders pending any future upgrades. Delighted our team afforded you a welcoming experience and thank you for highlighting this. Kind regards, Michael Gaedtke General Manager

5 out of 5
This property was very nice and the bed was extremely comfortable

Posted by on 29 Mar. 2020

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Comment from Hotel Management

30 Mar. 2020 by Mards

Dear guest, Delighted to have you stay with us at InterContinental Adelaide. Thank you for your warm comments and for putting your trust in us to deliver a great experience. Kind regards, Michael Gaedtke General Manager

4 out of 5
Convenient for are stay & access to get around city, breakfast was great.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Mards

Dear guest, We appreciate you putting your trust in us to deliver a true hospitality experience during your recent visit. Hope to welcome you again soon! Kind regards, Michael Gaedtke General Manager

5 out of 5
Great stay thank you, room and views were stunning

Posted by , from Adelaide on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Mards

Dear Fiona, Thank you for your kind review and for selecting our hotel to stay. We're pleased we met your expectations and look forward to welcoming you back on a future occasion. Kind regards, Michael Gaedtke General Manager

4 out of 5
Awesome location Nice and quiet with a great view

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Mards

Dear guest, We were delighted to read that your recent stay was thoroughly enjoyed. Thank you for your kind review and for allowing our team to afford you a memorable experience. Kind regards, Michael Gaedtke General Manager

2 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Mards

Dear guest, Thank you for staying at InterContinental Adelaide. We appreciate your rating and are disappointed your stay did not fully meet your expectations. Kind regards, Michael Gaedtke General Manager

4 out of 5
we stay here often and I am a member here also. We were pretty disappointed this time as we decided to treat ourselves and spend extra to an upgrade for a river view room but it wasn't. It was equivalent to a city view room but river view price. But the breakfast and service etc was excellent as always.

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Mards

Dear guest, Thank for your time in reviewing your recent stay and also for your loyalty to our hotel and as an IHG Rewards Club Member. We appreciate you complimenting the breakfast and level of service received. Regretful to learn you were not afforded the room type as expected and thank you for your feedback. When you are next visiting please speak with our front office team again and ask that they afford you a river view room if available. Kind regards, Michael Gaedtke General Manager

5 out of 5
Service was exceptional and staff were very attentive.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Mards

Dear guest, Thank you for staying at InterContinental Adelaide. We appreciate you taking the time to review your stay and tell us we provided you attentive hospitality throughout your visit. Kind regards, Michael Gaedtke General Manager

5 out of 5

Posted by on 22 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Mards

Dear guest, Thank you for staying at InterContinental Adelaide. We appreciate you taking the time to review your stay. Kind regards, Michael Gaedtke General Manager

4 out of 5
Close proximity to everywhere I needed to be. Staff were amazing

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Mards

Dear guest, Thank you for selecting to stay with us at InterContinental Adelaide. Your time is appreciated in providing a review of your experience and we are absolutely delighted you enjoyed your visit. Kind regards, Michael Gaedtke General Manager

About the InterContinental Adelaide

Location North Terrace, Adelaide, SA 5000

Property Features

InterContinental Adelaide offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury InterContinental Adelaide. For a fee, parking is available. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 24 levels
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1988
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Adelaide, SA (ADL) (8.5 km / 5.3 mi)
  • Train station: Adelaide Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Adelaide offers 367 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Shiki - This restaurant specializes in Japanese cuisine and serves dinner only. A children's menu is available. Reservations are required.

Riverside - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Atrium Lounge - This bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Valet parking fee: AUD 45 per night
  • Rollaway bed fee: AUD 75.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Intercontinental
  • Intercontinental Adelaide
  • Intercontinental Hotel Adelaide
  • Hyatt Adelaide
  • Intercontinental Adelaide Hotel Adelaide
  • InterContinental Adelaide Hotel
  • InterContinental Adelaide Hotel
  • InterContinental Adelaide Adelaide
  • InterContinental Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.