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3.9 out of 5

"Staff were rude and poor communication " More

By a verified traveller on Sun 26 Mar 2023

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Stamford Plaza Adelaide. You'll be within steps of Government House and within a short 5-minute stroll of Adelaide Festival Centre. Highlights at this hotel include 3 restaurants, 2 bars/lounges, and an outdoor swimming pool.

The restaurant, La Boca Bar and Grill, serves Argentinean cuisine and is open for lunch and dinner. Business amenities include conference space and a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 5-star Adelaide Central Business District hotel include Rundle Mall and Art Gallery of South Australia.

Superior City Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$196* Per night/room 10 Apr. - 11 Apr.

Superior Park Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Park King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe City King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Park King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior City King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Stamford Plaza Adelaide ratings based on 430 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Stamford Plaza Adelaide

Everyone (237) Couples (97) Family (58)
3 out of 5
Staff were rude and poor communication

Posted by on 26 Mar. 2023

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5 out of 5
Great location and friendly staff.

Posted by on 26 Mar. 2023

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4 out of 5
We booked for 3 people but all facilities were only provided for 2 people (cups, glasses, towels etc) They seemed very short staffed at the venue but probably still recovering from covid. Disappointed they no longer do valet parking so had to drive to car park and walk back.

Posted by on 26 Mar. 2023

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5 out of 5
Was great. Tidy room, great service for a good price.

Posted by on 24 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by SPA

Thank you, Dylan for your fabulous rating and review.We are so pleased that you enjoyed your time here, and we hope to see you for another Stamford experience in the future.Warm regards,Stamford Plaza Adelaide Management.

1 out of 5
We received no reminder about confirmation of booking so missed our booking altogether and paid for the entire booking without even a courtesy phone call. Very poor communication and opportunistic money-grabbing. Would definitely not recommend or use Stamford or Wotif. Whatever happened to customer service?!

Posted by on 18 Mar. 2023

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4 out of 5
The Stamford Plaza is in a great location close to Rundle Mall, Adelaide Oval and trams. Couldn’t turn on the light switches at first, but maintenance staff were very helpful. Would stay again.

Posted by on 13 Mar. 2023

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1 out of 5
Excited to have a child free night, we drove from the Yorke Peninsula, waited for over half an hour to check in. Once in our room we noticed a greasy footprint on the bathroom floor, meaning it had not been moped, 2 coffee rings and food on the dining table, also indicating the room was not cleaned. We called reception who sent head of housekeeping to us, there was no apology, just said he'd send a cleaner up. Cleaner came, did not speak but went straight to cleaning the shower cubicle, toilet etc Was this not done in the first place? We checked the bathroom before he left and he still had not cleaned the floor. My husband pointed out what was to be wiped over. The cleaner did this then come into the main area and asked is there anything else? We advised him that the dining table needed cleaning. He attempted to wipe the table with the same cloth he had wiped the shower, toilet and bathroom floor with. We also had maintenance come to the room as the TV did not work, turns out the powerpoint that it was plugged into does not work. The maintenance man was disgusted with our experience. The lady from reception who had checked us in called and offered free parking and a bottle of wine. I was unable to even shower before our night out due to having a cleaner in the room for almost an hour. So disappointed with our stay and won't recommend to anyone. Also we're woken up at 3am to a lady crying in the next room for over an hour. So much for an enjoyable night away from our children

Posted by on 13 Mar. 2023

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5 out of 5
wonderful friendly welcoming staff in a timeless adelaide iconic hotel

Posted by on 6 Mar. 2023

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2 out of 5
Location fantastic. Has certainly gone down hill since Covid. Lack of staff. Not as friendly. Rooms need updating.

Posted by on 5 Mar. 2023

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3 out of 5
I like the location of the hotel. Convenient for everything. Staff are good. But

Posted by on 5 Mar. 2023

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About the Stamford Plaza Adelaide

Location 150 North Terrace, Adelaide, SA 5000

Property Features

Stamford Plaza Adelaide offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Stamford Plaza Adelaide. For a fee, parking is available. This 5-star Adelaide hotel is smoke free.

  • 1 building
  • 335 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 2 bars or lounges
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (0.6 km / 0.4 mi)
  • Metro station: Adelaide Railway Station Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Stamford Plaza Adelaide offers 335 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Adelaide hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

La Boca Bar and Grill - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

TGs Restaurant - This restaurant serves breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Children stay free
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Humane animal treatment

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 33–35 for adults, and AUD 15–17 for children
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 30.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.44 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Adelaide Plaza
  • Stamford Hotel Adelaide Plaza
  • Stamford Plaza Adelaide
  • Adelaide Stamford Plaza Hotel
  • Stamford Plaza Adelaide Hotel Adelaide
  • Stamford Plaza Hotel Adelaide
  • Stamford Plaza Adelaide Hotel
  • Adelaide Stamford Plaza Hotel
  • Stamford Plaza Hotel Adelaide
  • Stamford Plaza Adelaide Hotel
  • Stamford Plaza Adelaide Adelaide
  • Stamford Plaza Adelaide Hotel Adelaide

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions