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4.8 out of 5

"Clean spacious and comfortable Very helpful staff " More

By a verified traveller on Mon 28 Nov 2022

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Hotel Description

A luxury stay in Adelaide awaits you at Mayfair Hotel. Within steps you'll find Adelaide Parklands and Westpac House. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

The restaurant, Mayflower Restaurant, serves local cuisine and is open for breakfast, lunch, and dinner. Added amenities include free WiFi in public areas, a gym, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Places within a 5-minute walk of this 5-star Adelaide Central Business District hotel include Rundle Mall and Parliament House.

Wheelchair Access Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$245* Per night/room 22 Dec. - 23 Dec.

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Mayfair King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Twin Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mayfair Hotel ratings based on 273 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mayfair Hotel

Everyone (154) Couples (83) Family (23)
5 out of 5
Clean spacious and comfortable Very helpful staff

Posted by on 28 Nov. 2022

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5 out of 5
Hennessy bar

Posted by on 13 Nov. 2022

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Comment from Hotel Management

24 Nov. 2022 by Priscila Cortucci Operations Manager

Dear Gavin,Thank you for taking the time to share your feedback following your recent stay with us.We are happy to hear that you enjoy your stay and Hennessy Bar. We look forward to welcome you back in future.

5 out of 5
The hotel room was very spacious and clean. No complaints.

Posted by on 8 Nov. 2022

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Comment from Hotel Management

24 Nov. 2022 by Priscila Cortucci Operations Manager

Dear Amy,Thank you for taking the time to share your feedback from your previous stay with us.We are delighted you enjoyed your stay and look forward to welcoming you back.

5 out of 5
Our whole experience was fantastic Chris was amazing thanks so much

Posted by on 30 Oct. 2022

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Comment from Hotel Management

24 Nov. 2022 by Priscila Cortucci Operations Manager

Greetings Karin,Thank you for taking the time to share your experience from you recent stay.We are delighted to hear that Chris was able to make your stay so memorable. I will make sure to personally share your comment with him. Once again thank you for taking the time to share your feedback with us and we look forward to welcoming you back in future.

1 out of 5
Don’t want it published

Posted by on 30 Oct. 2022

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4 out of 5
Free mini bar was nice. Decor was good. Service was good. Bed was too soft / rolled into the middle. Movies on in room entertainment pricey.

Posted by on 29 Oct. 2022

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Comment from Hotel Management

24 Nov. 2022 by Priscila Cortucci Operations Manager

Greetings Michael,Thank you for choosing to stay with us and taking the time to respond to our survey.We take guests feedback very seriously as this helps us improve our service constantly.I am really sorry to hear about your recent experience and disappointed we have not met your expectations.I can assure you that this incident is not part of our standards and that I have forwarded your feedback to the relevant Department Heads to be investigated and addressed accordingly.I hope we have the chance to welcome you back in future to make sure you have a memorable stay.Please do not hesitate to contact me directly when you are next travelling to Adelaide.

2 out of 5
Room not cleaned d properly and bed linen stained with urine in doona. Sheet placed over top of urine stained doona to cover it up instead of cleaning.

Posted by on 25 Oct. 2022

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5 out of 5
Very well presented hotel. Lovely rooms and friendly, helpful staff. A little disappointed with the complimentary mini bar. Only choice was beer or cider. Would have been nice to see a piccolo of bubbles to share as an option. Would definitely stay there again

Posted by on 22 Oct. 2022

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Comment from Hotel Management

24 Nov. 2022 by Priscila Cortucci Operations Manager

Greetings Gayle,Thank you for taking the time to share your feedback from your stay with us.We are happy to hear that you enjoyed our rooms and the interactions you had with our staff members.We are sorry to hear that the complimentary minibar was not up to your expectations. I have shared the feedback with our Food & Beverage team as we are constantly looking for improvements.Once again thank you for choosing to stay with us and we look forward to welcome you back in future.

5 out of 5
Lovely clean room. Staff extremely helpful. The Den a lovely place for dinner.

Posted by on 21 Oct. 2022

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5 out of 5
Excellent Staycation package. Service was exemplary.

Posted by on 11 Oct. 2022

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 5 meeting rooms available. A fitness center, a rooftop terrace, and a library are also featured at the luxury Mayfair Hotel. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 170 guestrooms or units
  • Built in 2015
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Adelaide Station (0.7 km / 0.5 mi)

Room Amenities

Mayfair Hotel offers 170 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Mayflower Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The DEN - This bistro specializes in Italian cuisine and serves breakfast, brunch, lunch, and light fare. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: AUD 150 per pet, per stay, plus a deposit of AUD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 44 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available through room service.

  • No rollaway/extra beds available
  • Caters to LGBTQ guests
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Mobile key entry is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 25 for adults and AUD 17 for children (approximately)
  • Nearby parking fee: AUD 25 per night
  • Pet deposit: AUD 100 per stay
  • Pet fee: AUD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mayfair Hotel Adelaide
  • Mayfair Adelaide
  • Mayfair Hotel Hotel
  • Mayfair Hotel Adelaide
  • Mayfair Hotel Hotel Adelaide

You should know

  • This hotel caters to LGBTQ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.