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ibis Adelaide

4-star property
122 Grenfell Street, Adelaide, SA 1800 796 370
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4.4 out of 5
Excellent!
See all 324 wotif Reviews

"Close to everything " More

By a verified traveller on Sun 28 Nov 2021

Points Of Interest

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Hotel Description

At ibis Adelaide you'll be within just a 5-minute stroll of Rundle Mall and within 15 minutes of Adelaide Casino. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

You can enjoy TVs with cable channels, and all 311 rooms feature safes, hair dryers, and phones. Nice touches include hydromassage showerheads and free toiletries. Additionally, 24-hour room service, irons/ironing boards, and desks are available.

The restaurant, Ibis Kitchen, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 958 square feet (89 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.

Within a 20-minute walk of this 4-star Adelaide Central Business District hotel, attractions include Adelaide Central Market and Adelaide Oval.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$80* Per night/room 21 Dec. - 22 Dec.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Adelaide ratings based on 324 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Adelaide

Everyone (201) Couples (71) Family (34)
5 out of 5
Everything was good

Posted by on 29 Nov. 2021

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4 out of 5
Close to everything

Posted by on 28 Nov. 2021

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5 out of 5
Great place to stay wouldn’t hesitate to stay again.

Posted by on 23 Nov. 2021

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3 out of 5
I would have liked a warmer welcome on arrival at reception. I asked if a taxi could be booked and was told.. you’re probably better off walking to the destination as it’s not that far( It was raining outside and I was already dressed in evening attire with high shoes on. It would have been an approx. 20 minute walk). I found this response odd and rude.

Posted by on 20 Nov. 2021

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Comment from Hotel Management

27 Nov. 2021 by ibis Adelaide

Dear Elvira, We are so sorry for the disappointing experience you have had with us. We will ensure to address it with the team that worked that Friday. We hope to serve you better in the future.

4 out of 5
Room was nice. Staff were friendly. The hot breakfast however was cold and there were no glasses for juice when i eas there

Posted by on 17 Nov. 2021

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5 out of 5
Property was clean and well maintained. The rooms were on the small side but beautifully furnished and very functional.

Posted by on 14 Nov. 2021

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5 out of 5
The cost of parking our rental car for one night, was ridiculous ..$30. !!!!

Posted by on 11 Oct. 2021

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Comment from Hotel Management

11 Nov. 2021 by Front Office.

Hi Wyn, Thank you taking the time to give us a review. We have couple of options for parking. You could also opt for the $23 single exit ticket if you are staying just the one night. We try and offer competitive prices but being a CBD hotel unfortunately means parking does come at an additional cost. We hope to welcome you back in the future! Kind Regards,

5 out of 5
Room was nicely appointed. Very clean and modern Very convenient to Rundle Mall

Posted by on 7 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by ibis Adelaide

Dear Christopher, Thank you for the great review. Hope to see you soon! Sincerely Karlyn McLeod Assistant Manager

5 out of 5
The breakfast was excellent. We stayed in a twin room which was well appointed with a modern bathroom and facilities. I would highly recommend this hotel and the location in proximity to Rundle Mall is amazing. The only thing missing is a pool but this would only be a bonus during summer

Posted by on 4 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by ibis Adelaide

Dear Deanne, Thank you for the wonderful review of our hotel. We hope to welcome you back soon! Sincerely Karlyn McLeod Assistant Manager

5 out of 5
Clean. Convenient location

Posted by on 30 Sep. 2021

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Comment from Hotel Management

23 Oct. 2021 by ibis Adelaide

Dear Warren and Tomomi, Thank you for taking the time to tell us about your experience We are so glad to learn that you made full use of our central location and the rooms were as per your liking! We hope to welcome you back to the hotel in the near future! Kind Regards,

About the ibis Adelaide

Location 122 Grenfell Street, Adelaide, SA 5000

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 958 square feet (89 square meters) and includes conference space. A fitness center, tour/ticket assistance, and laundry facilities are also featured at the eco-friendly ibis Adelaide. This 4-star Adelaide hotel is smoke free.

  • 1 building
  • 311 guestrooms or units
  • 17 levels
  • 958 sq ft of conference space
  • 89 sq m of conference space
  • Built in 2014
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Pirie Street Tram Station (0.9 km / 0.5 mi)

Room Amenities

Ibis Adelaide offers 311 air-conditioned accommodations with laptop-compatible safes and hair dryers. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Electric kettle
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 4 and AUD 28 per person (approximately)
  • Nearby parking fee: AUD 30 per night (492 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Adelaide opening July 2014
  • Ibis opening July
  • Ibis opening July Hotel
  • Ibis opening July Hotel Adelaide 2014
  • ibis Adelaide Hotel
  • ibis Adelaide
  • ibis Adelaide Hotel
  • ibis Adelaide Adelaide
  • ibis Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.