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4.5 out of 5

"Not really good service by housekeeping. Nice front of house staff. " More

By a verified traveller on Wed 18 Mar 2020

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Pullman Adelaide. Within just a 10-minute stroll, you'll find Rundle Mall and South Australian Museum. Highlights at this romantic hotel include in-room free WiFi, free Internet, and LED TVs.

You can enjoy cable TV, safes, and hair dryers, featured in all 308 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Phones, irons/ironing boards, and desks are also available.

The restaurant, Salt Restaurant, is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, fitness center, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Adelaide Central Business District hotel include Rymill Park and Adelaide Oval.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony, View (Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds, Balcony, Park View (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, Park View (Premium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Pullman Adelaide ratings based on 348 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Adelaide

Everyone (286) Couples (29) Family (27)
4 out of 5
Not really good service by housekeeping. Nice front of house staff.

Posted by , from Gold Coast on 18 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Saurabh

Dear Jason, Please accept my apologies for some of the cleanliness issues that occurred during your time with us - I will make sure to forward your feedback to our Executive Housekeeper so she can follow up with her team accordingly. As Duty Manager of Pullman Adelaide it certainly pleases me that you enjoyed your stay with us and that you found our staff to be helpful - that is exactly what we want for all of our guests! Thank you again for your feedback, and I look forward to welcoming you back to Pullman Adelaide in the near future. Kind regards, Saurabh Aggarwal Duty Manager

5 out of 5
My wife and I loved our stay in the Pullman Adelaide. The staff were excellent, friendly, knowledgeable and quick to help. I have found my new Adselaide hoe away from home. Congratulations to the entire team.

Posted by , from Sydney on 16 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Saurabh

Dear Vic, Firstly allow me to thank you for taking the time to share your feedback with us. As Duty Manager of Pullman Adelaide it certainly pleases me that you enjoyed your stay with us and that you found our staff to be helpful - that is exactly what we want for all of our guests! Thank you again for your feedback, and I look forward to welcoming you back to Pullman Adelaide in the near future. Kind regards, Saurabh Aggarwal Duty Manager

5 out of 5
I loved the staff they were always willing to help and had no problems making our stay welcoming. They remembered you and always had a smile. The location was fantastic for WOMAD and the Fringe Festivals. I would stay here again.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Saurabh

Dear Guest, Firstly allow me to thank you for taking the time to share your feedback with us. As Duty Manager of Pullman Adelaide it certainly pleases me that you enjoyed your stay with us and that you found our staff to be helpful - that is exactly what we want for all of our guests! Thank you again for your feedback, and I look forward to welcoming you back to Pullman Adelaide in the near future. Kind regards, Saurabh Aggarwal Duty Manager

5 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Karlyn

Thank you for taking the time to review your recent stay at the Pullman Adelaide. We appreciate your feedback and hope to welcome you back soon

5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by Karlyn- Guest Service Agent

Thank you for taking the time to rate your recent stay. We hope to see you again soon

4 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Daria Felde

Hello, Thank you so much for staying at Pullman Adelaide! We appreciate the kind score. Hope you have a lovely weekend.

5 out of 5

Posted by on 3 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Daria Felde

Hello, Thank you so much for staying at Pullman Adelaide! We appreciate the kind score. Hope you are having a great weekend.

5 out of 5
Great rooms and service and convenient to the Fringe shows

Posted by on 2 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Daria Felde

Hello, Thank you so much for staying with us and also taking the time to give us some feedback. I am glad that you enjoyed your stay and I hope you had a wonderful time at the Fringe as well!

5 out of 5
Great location, delicious breakfast, staff are helpful and friendly

Posted by on 2 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Daria Felde

Hello, Thank you so much for staying with us and also taking the time to give us some feedback. It is great to see that you have enjoyed your stay with us and I am glad that our team looked after you well. We hope to see you again in the future.

5 out of 5
Close to the city - The Fringe and Superloop. Great location.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Daria Felde

Hello! It is great to hear that you have enjoyed your stay with us and I am glad that you enjoyed the central location of the hotel - we are quite fortunate in that respect. We hope to see you again in the near future!

Property Features

As a guest of Pullman Adelaide, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The luxury Pullman Adelaide also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 308 guestrooms or units
  • 15 levels
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Adelaide, SA Airport (ADL) (8.6 km / 5.3 mi)
  • Train station: Pirie Street Tram Station (0.9 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Adelaide offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Salt Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 34 per person (approximately)
  • Self parking fee: AUD 27 per day
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Crowne Plaza
  • Pullman Adelaide Hotel
  • Crowne Plaza Hotel Adelaide
  • Crowne Plaza Adelaide Hotel Adelaide
  • Pullman Adelaide Hotel
  • Pullman Adelaide Adelaide
  • Pullman Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.