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4.5 out of 5

"Excellent location in the heart of Adelaide with clean heated indoor pool and spa. Noisy bin collection through the night and window view was of car p ... " More

By a verified traveller on Wed 10 Aug 2022

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Hotel Description

A luxury stay in the heart of Adelaide awaits you at Pullman Adelaide. Within just a 10-minute stroll, you'll find Rundle Mall and South Australian Museum. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

The restaurant, Salt Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 20-minute walk of this 5-star Adelaide Central Business District hotel include Rymill Park and Adelaide Oval.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$190* Per night/room 14 Aug. - 15 Aug.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds, Balcony, Park View (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Balcony, Park View (Premium)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pullman Adelaide ratings based on 340 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Adelaide

Everyone (270) Couples (34) Family (27)
4 out of 5
Excellent location in the heart of Adelaide with clean heated indoor pool and spa. Noisy bin collection through the night and window view was of car park with serious metal bars, leaving us feeling an experience less than 5 star.

Posted by on 10 Aug. 2022

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5 out of 5
It was very clean, in keeping with all of Adelaide

Posted by on 3 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Pullman Adelaide

Thank you for your kind review. We hope to welcome you again in the future.

5 out of 5
Great staff, excellent food and good location.

Posted by on 27 Jul. 2022

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Comment from Hotel Management

9 Aug. 2022 by Pullman Adelaide

Thank you for your kind review. We hope to welcome you again in the future.

5 out of 5
Spacious room. Comfortable king beds. Pod coffee machine in the room was a nice surprise. No guest biscuits to have with coffee other than purchasing from mini bar. Buffet breakfast was just ok but not 5 star. Staff very attentive and their service professional and prompt. Surprisingly better than I expected overall. Disappointing parking as upark self parking facility was tight and low clearance but that is not really the hotels issue. It was not far to walk to and that was good.

Posted by on 21 Jul. 2022

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Comment from Hotel Management

26 Jul. 2022 by Pullman Adelaide

Thank you for your review of Pullman Adelaide Wendy! Kind regards, Emily Pfitzner Rooms Division Manager Pullman Adelaide

5 out of 5
We absolutely loved our stay. We will most definitely be back. The staff were all amazing they couldn’t have been more attentive.

Posted by on 18 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Pullman Adelaide

Thank you for your kind review Shantel. We hope to welcome you again soon. Best regards, Pullman Adelaide

5 out of 5
Location was perfect

Posted by on 10 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Pullman Adelaide

Thank you for your kind review Natasha. We hope to welcome you again soon. Best regards, Pullman Adelaide

4 out of 5
Great location near Rundle mall and a variety of restaurants. Friendly staff and service. Didn’t feel the “premium deluxe room” was anything special however. Felt like an average room.

Posted by on 28 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by Pullman Adelaide

Thank you for your review Matthew

3 out of 5
Great location and a quiet room, but gloomy with drab, brown furniture…even the artwork was mundane. You had to have the air con running all the time as there was no other way of ventilation. The gym and pool area is pokey and was full of kids whenever I went to use it. Poor value for money and I wouldn’t stay again.

Posted by on 14 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by Pullman Adelaide

Thank you for your review Vincent

5 out of 5
The Concierge team in particular, and the front desk staff were very pleasant and helpful. Any request we made was met speedily. The location, central to Adelaide shopping and dining, is excellent. We like that there is still a minibar if you choose to use it. Also sachets of hot chocolate drink, and a good selection tea/coffee and real milk provided free. Street parking close by is very limited. There is a multi storey car park close by however, and the hotel can provide multi use, 24hour tickets to it.

Posted by on 11 Jun. 2022

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Comment from Hotel Management

6 Jul. 2022 by Pullman Adelaide

Thank you for your review Edmund

4 out of 5
Not really good service by housekeeping. Nice front of house staff.

Posted by , from Gold Coast on 18 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Saurabh

Dear Jason, Please accept my apologies for some of the cleanliness issues that occurred during your time with us - I will make sure to forward your feedback to our Executive Housekeeper so she can follow up with her team accordingly. As Duty Manager of Pullman Adelaide it certainly pleases me that you enjoyed your stay with us and that you found our staff to be helpful - that is exactly what we want for all of our guests! Thank you again for your feedback, and I look forward to welcoming you back to Pullman Adelaide in the near future. Kind regards, Saurabh Aggarwal Duty Manager

Property Features

As a guest of Pullman Adelaide, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. The luxury Pullman Adelaide also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Adelaide hotel.

  • 308 guestrooms or units
  • 15 levels
  • Built in 2010
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Pirie Street Tram Station (0.9 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Adelaide offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Adelaide hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Salt Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Self parking fee: AUD 27 per day
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adelaide Crowne Plaza
  • Pullman Adelaide Hotel
  • Crowne Plaza Hotel Adelaide
  • Crowne Plaza Adelaide Hotel Adelaide
  • Pullman Adelaide Hotel
  • Pullman Adelaide Adelaide
  • Pullman Adelaide Hotel Adelaide

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.