For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A luxury stay in the heart of Wellington awaits you at Rydges Wellington. Within steps you'll find popular attractions like Wellington Central Business District and Wellington Waterfront. Highlights at this hotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.
You can enjoy LCD TVs with satellite channels, and all 280 rooms feature free WiFi, iPod docks, and coffee/tea makers. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. You'll find nice touches like free toiletries and pillow menus to enhance your stay. Additionally, 24-hour room service, free newspapers, and safes are available.
The restaurant, Portlander, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center, spa tub, and sauna. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of valet parking.
Attractions within a 15-minute walk of this 4.5-star Wellington hotel include Te Papa (Museum of New Zealand) and TSB Bank Arena.
Rydges Wellington ratings based on 325 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Rydges Wellington
Everyone (235)Couples (47)Family (31)Other (1)
4 out of 5
Great place to stay. Friendly staff, located closely to everything. Would definitely visit again.
Posted by a verified traveller on 8 Jul. 2020
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Comment from Hotel Management
8 Jul. 2020
by General Manager
Kia ora,
Thank you for your feedback after your recent stay. It’s lovely to see that you found the hotel to be a great place to stay, and our team to be friendly. We really like to read when our valued guest comment that they would definitely stay again - thank you.
Kindest regards
Marcus
5 out of 5
We had a poor start (not really the hotel's fault) but the duty manager very quickly sorted our issue and we are happy to recommend this place for a very nice place to relax and enjoy Wellington.
Posted by Clint, from Auckland on 7 Jul. 2020
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Comment from Hotel Management
7 Jul. 2020
by General Manager
Kia ora Clint,
Thank you for the positive 5 out of 5 rating. It is great to see that the duty manager quickly sorted the issue that you had. We love seeing when valued guests are happy to recommend us - thank you.
Kindest regards
Marcus
3 out of 5
Long queue at checkin - took too long to open another checkin desk. Noisy on Saturday night - people coming out of the lift and street noise despite being 9 floors up. And the old air conditioner rattled on and off all night. Room wasn't cleaned until after 4pm. Staff generally ok but not friendly. Great location though.
Posted by Simon, from Havelock North on 6 Jul. 2020
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Comment from Hotel Management
6 Jul. 2020
by General Manager
Kia ora Simon,
Thank you for taking the time to rate us and share your comments. I am sorry that there were long lines on arrival, we had a large number of last minute reservations, which in all honestly caught us out - had we known it was going to be so busy we would have been more prepared. The issue noted with housekeeping servicing your room later is aligned to my comment about check-in. I am sorry that you found our team to be okay, but not friendly - this certainly isn't the usual feedback we received about our team. We will certainly focus on improving our overall service.
Kindest regards
Marcus
1 out of 5
one of the worst hotels ive stayed at by far, the heat pump was blowing cold air even on max , the mini bar empty, the sheet was dirty and also the tv was a 20$ tv from early 2000s placed in a stupid spot where you have to break your neck to watch it .
Posted by MarkBorley, from wellington on 2 Jul. 2020
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Comment from Hotel Management
2 Jul. 2020
by General Manager
Kia ora Mark,
We are really disappointed that you had a such a poor experience while staying with us. I trust that you actually highlighted these issues to our team while you were staying to allow us a chance to rectify your experience, we are always very happy to offer a room move as soon as we're made aware of any issues whatsoever.
We have found that since having virtually no business for 12 weeks, our AC units have started to cause us a bit of a challenge. In fact across the past week we have had to replace a number of AC units. We’re not too sure what has caused this, but we suspect with the units not being operational for such an extended period of time, and then back in use this has caused electrical and mechanical faults to arise. We are doing our best to keep on top of these, however we don’t know that an AC unit is going to fault, until it does – even with AC units that we’ve serviced we are seeing issue still come up, this is extremely frustrating for both us and our guests.
We have not currently replaced our mini bars, as occupancy is still quite low and it is very expensive to reinstate these. The product is also subject to expiry dates - and to be fair we are operating under different challenges at the moment - it really is a shame that this isn't understood.
I can assure you the TVs are not $20 TVs, however I understand the point that you're attempting to make here.
Kindest regards
Marcus
4 out of 5
Posted by a verified traveller on 29 Jun. 2020
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Comment from Hotel Management
29 Jun. 2020
by General Manager
Kia ora,
Thank you for taking the time to rate us a 4 out of 5, we appreciate you taking the time to do so.
Kindest regards
Marcus
4 out of 5
Lovely cosy room with a great view. Clean and fresh. Recommended.
Posted by a verified traveller on 25 Jun. 2020
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Comment from Hotel Management
26 Jun. 2020
by General Manager
Kia ora,
Thank you for rating us a 4 out of 5. It's really nice to see that you had a lovely cosy room with a great view, and that you found your room to be fresh and clean. We love reading when our valued guests recommend us - thank you.
Kindest regards
Marcus
4 out of 5
Posted by a verified traveller on 21 Jun. 2020
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Comment from Hotel Management
21 Jun. 2020
by General Manager
Kia ora,
Thank you for taking the time to rate us after your recent stay.
Kindest regards
Marcus
3 out of 5
aircon in room would not heat up, had to borrow.a portable fan heater off staff. No scrub brush to wash own dishes. lighting was poor for reading in the room. Good views over water and city, Nice atmospheree on ground floor reception area and bar / lounge area.
Posted by a verified traveller on 3 Jun. 2020
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Comment from Hotel Management
4 Jun. 2020
by General Manager
Kia ora,
Thank you for your comments. I am sorry that there were a couple of issues, we will look to rectify these points. It is nice that you enjoyed the views from your room and atmosphere in our lobby / bat / lounge area.
Kindest regards
Marcus
4 out of 5
The room itself was lovely. The bed and pillows were great. The air conditioning was very noisy and for all the noise it didn't really do much...apart from be noisy.
Posted by a verified traveller on 31 May 2020
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Comment from Hotel Management
1 Jun. 2020
by General Manager
Kia ora,
I am pleased to see that your room was lovely, with the bed and pillows comfortable. I am sorry that AC unit was noisy and fairly ineffective, they haven't been in use for the past 10 weeks or so, this may have caused the issue you have noted.
Kindest regards
Marcus
4 out of 5
Staff very helpful. Some mould in shower tiles near taps but as we all know that is near impossible to remove in the grout.
Posted by a verified traveller on 18 Mar. 2020
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Comment from Hotel Management
19 Mar. 2020
by General Manager
Kia ora,
Thank you for your 4 out of 5 rating. It's nice to read that you found our team to be very helpful. I am sorry about the issue you note around mould, we'll see what we can do around a deep clean of the grout.
Kindest regards
Marcus
As a guest of Rydges Wellington, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Rydges Wellington also features multilingual staff, coffee/tea in a common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Wellington hotel is smoke free.
280 guestrooms or units
17 levels
Built in 2007
Dining venue
Bar or lounge
Coffee shop
Conference center
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Concierge
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Kitchenette
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
, Parking (limited spaces)
Transport
Airport: Wellington Intl. Airport (WLG) (8.3 km / 5.2 mi)
Train station: Wellington Station (0.4 km / 0.2 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Rydges Wellington offers 280 accommodations with iPod docking stations and minibars. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Accommodations at this 4.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
In-room kitchenette
Minibar
IPod dock
In-room dining (24 hours)
LCD television
Satellite channels
Movies for purchase
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Portlander - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Advanced parking reservations are available for NZD 50 on the first night and NZD 30 for every night thereafter. Parking is limited and available on a first-come, first-served basis for NZD 30 per night if no reservation is made in advance.
Guests may be subject to health screenings for COVID-19 at the property.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for NZD 50 per day.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Service animals are allowed
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wear personal protective equipment
Security system
Protective clothing is available for guests
Masks are available for guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
Gap period enforced between guests' stays 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: NZD 32 per person (approximately)
Self parking fee: NZD 30 per day
Valet parking fee: NZD 30 per day
Rollaway bed fee: NZD 50 per day
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Rydges Hotel Wellington
Rydges Wellington
Wellington Rydges
Rydges Wellington Hotel Wellington
Rydges Wellington Hotel
Holiday Inn Wellington
Rydges Wellington Hotel
Rydges Wellington Wellington
Rydges Wellington Hotel Wellington
National Rating
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
