James Cook Hotel Grand Chancellor

4.5 star property

Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Exterior
Deluxe Junior Suite
Reception
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$104
includes taxes & fees
3 May - 4 May

Explore the area

View map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive King

9.2 out of 10
Wonderful
(139 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Terrace Room

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 5
  • Free Wi-Fi

Terrace Room

8.4 out of 10
Very good
(201 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Executive Twin Room

  • Sleeps 4
  • Free Wi-Fi

Premium Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Junior Suite

  • Sleeps 2
  • Free Wi-Fi

King Suite With Harbour View

  • Sleeps 3
  • Free Wi-Fi

Executive King Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

Wellington

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find Botanic Gardens and St Paul's Cathedral. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a conference centre. .The buffet restaurant, Whitbys Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Wellington CBD hotel include Carter Observatory and Old St Paul's.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Wellington Cable Car - 1 min walk - 0.0 km
  • TSB Bank Arena - 5 min walk - 0.4 km
  • Michael Fowler Centre - 8 min walk - 0.7 km
  • Te Papa - 11 min walk - 1.0 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪D4 - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Buenos Aires Cafe - ‬3 min walk
  • ‪Whitby’s Restaurant & Piano Bar - ‬1 min walk

About this property

James Cook Hotel Grand Chancellor

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

What is the cancellation policy at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 29 Apr 2026, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 3 May 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at James Cook Hotel Grand Chancellor?

Yep, James Cook Hotel Grand Chancellor has a covered self car park with in/out privileges for NZD 35.00 per night. A self car park is also available, for a fee.

Are there any beaches close to James Cook Hotel Grand Chancellor?

The closest beach to James Cook Hotel Grand Chancellor is Oriental Bay Beach (1.7 km).

Is James Cook Hotel Grand Chancellor family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that James Cook Hotel Grand Chancellor is a hit with families.

Does James Cook Hotel Grand Chancellor serve breakfast?

You bet, our visitors love the buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at James Cook Hotel Grand Chancellor?

No, James Cook Hotel Grand Chancellor does not offer an airport shuttle service.

Is there a bar or restaurant at James Cook Hotel Grand Chancellor?

Yep, you can grab a meal at James Cook Hotel Grand Chancellor's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at James Cook Hotel Grand Chancellor?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at James Cook Hotel Grand Chancellor?

No, only service animals are allowed.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 931 out of 1719 reviews
Rating 8 - Good. 546 out of 1719 reviews
Rating 6 - Okay. 144 out of 1719 reviews
Rating 4 - Poor. 63 out of 1719 reviews
Rating 2 - Terrible. 35 out of 1719 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location reasonable price
Stayed 1 night in Apr 2026

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff to welcome you at 1am in the morning
Stayed 1 night in Apr 2026

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes was great
Stayed 1 night in Mar 2026

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and rooms.
Stayed 1 night in Apr 2026

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to hotel in Wellington, always a lovely place to stay, nice and central
Stayed 1 night in Apr 2026

10/10 Excellent

Pam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and staff went the extra mile. Parking on site is a big plus and included in our booking.
Stayed 1 night in Mar 2026

10/10 Excellent

Karlina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our over night stay in Wellington. Our three year loved the bath in our room. We were super close to Lamdton Quay with the escalator down, and the Wellington cable car was only a short walk away. Would definitely stay again!!
Stayed 1 night in Mar 2026

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the city centre meaning we could walk to most activities. Room was sufficient for what we needed with comfy beds. Highly recommend and will definitely be staying here again when we return to Wellington!
Stayed 2 nights in Mar 2026

10/10 Excellent

Rawson

Stayed 1 night in Mar 2026

10/10 Excellent

Sheryl

Stayed 2 nights in Feb 2026

8/10 Good

Warren, Hunterville

Stayed 1 night in Feb 2026

10/10 Excellent

Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good and the staff were very pleasant and helpfull.
Stayed 2 nights in Feb 2026

8/10 Good

Gian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good but it was a little uncomfortable to get parking permit everytime we go out.
Stayed 2 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice room. Great shower. Perfect location .
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Stayed 2 nights in Jan 2026

10/10 Excellent

Nirmal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie, Palmerston North

Travelled with partner
Liked: Cleanliness, amenities
We have stayed here multiple times. However, going to our room we could smell a foul odour. I called reception to make them aware. Waited another 30 minutes as it was still lingering. Discussed with the front desk and they moved and upgraded our room, which was a great solution. Thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, convenient
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Stayed 1 night in Jan 2026

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean but tired bathroom tiles on floor needs more safety handles getting out of the shower/bath also so many other people slamming doors needs to be addressed
Stayed 3 nights in Jan 2026