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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with bars/lounges and fitness centre

Photo gallery for James Cook Hotel Grand Chancellor

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Concierge desk
Executive Twin Room
Exterior
Buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is AU$103
includes taxes & fees
19 Oct - 20 Oct

Explore the area

View map
147 The Terrace, Wellington, 6011
  • Place, Te Papa
    ‪11 min walk‬
  • Place, Courtenay Place
    ‪14 min walk‬
  • Place, Sky Stadium
    ‪3 min drive‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(115 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

9.0 out of 10
Wonderful
(104 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room

Terrace Room

8.4 out of 10
Very good
(169 reviews)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the area

Wellington

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find Botanic Gardens and St Paul's Cathedral. Highlights at this family-friendly hotel include 2 bars/lounges, a restaurant and a conference centre. .The buffet restaurant, Whitbys Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Wellington CBD hotel include Carter Observatory and Old St Paul's.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Courtenay Place - 14 min walk - 1.3 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪InterContinental Lounge - ‬4 min walk
  • ‪Collective Coffee Shop & Co - ‬4 min walk
  • ‪Frank's Coffee - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪The Long Bar on Brandon - ‬5 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with bars/lounges and fitness centre
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 38 for adults and from NZD 19 for children
  • Covered self-parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number NZBN: 9429040890876

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

What is the cancellation policy at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 19 Oct 2025 start from AU$103.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at James Cook Hotel Grand Chancellor?

Yep, James Cook Hotel Grand Chancellor has a covered self car park with in/out privileges for NZD 35.00 per night.

Are there any beaches close to James Cook Hotel Grand Chancellor?

The closest beach to James Cook Hotel Grand Chancellor is Oriental Bay Beach (1.7 km).

Is James Cook Hotel Grand Chancellor family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that James Cook Hotel Grand Chancellor is a hit with families.

Does James Cook Hotel Grand Chancellor serve breakfast?

You bet, our visitors love the buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at James Cook Hotel Grand Chancellor?

No, James Cook Hotel Grand Chancellor does not offer an airport shuttle service.

Is there a bar or restaurant at James Cook Hotel Grand Chancellor?

Yep, you can grab a meal at James Cook Hotel Grand Chancellor's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at James Cook Hotel Grand Chancellor?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at James Cook Hotel Grand Chancellor?

No, only service animals are allowed.

Reviews

James Cook Hotel Grand Chancellor Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 823 out of 1612 reviews
Rating 8 - Good. 542 out of 1612 reviews
Rating 6 - Okay. 149 out of 1612 reviews
Rating 4 - Poor. 64 out of 1612 reviews
Rating 2 - Terrible. 34 out of 1612 reviews

Reviews

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Shops nearby. Great location.
Stayed 2 nights in Sep 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Well equipped hotel in the city centre
Stayed 2 nights in Sep 2025

10/10 Excellent

Jim and Pat

Shopping nearby and close to events
Stayed 2 nights in Sep 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in and out were very friendly and efficient. The hotel is conveniently located. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so convenient being able to take the lift right onto the main shopping strip! Great stay and the restaurant was fab too.
Stayed 3 nights in Sep 2025

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
awful view
Stayed 1 night in Sep 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were comfy, room quiet and we had a great sleep. Close to Woolies. Close family-friendly restaurants closed on Sunday night. Room had no drinking water. But the best feature is the breakfast which was the best motel breakfast I've ever had.
Stayed 1 night in Sep 2025

10/10 Excellent

Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
In house restaurant and bar. Parking close.Room service excellent
Stayed 2 nights in Sep 2025

8/10 Good

Pip

Stayed 3 nights in Sep 2025

10/10 Excellent

Reg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to return. continued great service and friendly environment. Good use of bar facility
Stayed 2 nights in Sep 2025

6/10 Okay

Pip

Stayed 3 nights in Sep 2025

8/10 Good

Lynne

We used the restaurant and all the meals were good they were a bit overpriced
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service
Really enjoyed our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Early check in was really appreciated. Staff were helpful and positive. Facilities getting a little tired.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikki

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Nice staff, great location
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central staff were very helpful definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at James Cook Hotel Grand Chancellor in Wellington. It is walking distance to everything you may need in the CBD. Staff go above and beyond to help you, the rooms are spacious, clean and the breakfast buffet is delicious. Would highly recommend staying here.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff. Very knowledgeable bar staff, impressed with Emily (I think) who was telling me all about the differences in Whisky or Whiskey
Stayed 3 nights in Aug 2025

8/10 Good

Jaimee

Stayed 1 night in Aug 2025

8/10 Good

cj

Stayed 1 night in Aug 2025

8/10 Good

karen

Liked: Cleanliness, staff & service
Just felt the rooms were a bit tired and outdated, but the central location was great and the reception staff were also great
Stayed 3 nights in Aug 2025

6/10 Okay

Harna

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We love James Cook, however this trip we seem to have got an older room. There was no extractor fan in the bathroom, and the noise from the road and hallways in particular were more than what we would have expected. The staff were very friendly. Next time I would he making sure we got a better room. Location is perfect for direct access to Lambton Quay. Easy walk to waterfront etc.
Stayed 2 nights in Aug 2025

8/10 Good

Wesley

Stayed 3 nights in Aug 2025