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James Cook Hotel Grand Chancellor

4.5 star property
Luxury Wellington hotel in Wellington CBD with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Executive Twin Room
Buffet
Concierge desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Wellington Central Business District
    1 min walk
  • Wellington Cable Car
    1 min walk
  • Lambton Quay
    7 min walk
  • Wellington (WLG-Wellington Intl.)
    17 min drive

Room options

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$339
for 1 night
includes taxes & fees
6 Nov - 7 Nov
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About the area

Wellington

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find Botanic Gardens and St Paul's Cathedral. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a conference centre. .The buffet restaurant, Whitbys Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Wellington CBD hotel include Carter Observatory and Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk
  • Cuba Street Mall - 12 min walk
  • Te Papa - 14 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 3 min drive

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Buenos Aires Café - ‬3 min walk
  • ‪Sierra Cafe - ‬7 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury Wellington hotel in Wellington CBD with 2 restaurants
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number NZBN: 9429040890876

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

What is the cancellation policy at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 3 Nov 2024 start from AU$106.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at James Cook Hotel Grand Chancellor?

Yep, James Cook Hotel Grand Chancellor has a covered self car park with in/out privileges for NZD 30.00 per night.

Are there any beaches close to James Cook Hotel Grand Chancellor?

The closest beach to James Cook Hotel Grand Chancellor is Oriental Bay Beach (1.7 km).

Is James Cook Hotel Grand Chancellor family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that James Cook Hotel Grand Chancellor is a hit with families.

Does James Cook Hotel Grand Chancellor serve breakfast?

You bet, our visitors love the buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at James Cook Hotel Grand Chancellor?

No, James Cook Hotel Grand Chancellor does not offer an airport shuttle service.

Is there a bar or restaurant at James Cook Hotel Grand Chancellor?

Yep, you can grab a meal at James Cook Hotel Grand Chancellor's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at James Cook Hotel Grand Chancellor?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at James Cook Hotel Grand Chancellor?

No, only service animals are allowed.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 553 out of 1171 reviews" "
Rating 8 - Good. 403 out of 1171 reviews" "
Rating 6 - Okay. 130 out of 1171 reviews" "
Rating 4 - Poor. 54 out of 1171 reviews" "
Rating 2 - Terrible. 31 out of 1171 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the view. I wish we could have stayed longer. It made me really want to return. Even on a soggy, windy evening there was something positively magical about the 15th floor hotel room that evening. Not sure if it was the deep quiet despite the horrid weather or the warmth of the room or the picturesque houses on the hillside out the window but I slept like the dead and thoroughly enjoyed the super hot shower too. No luke warm trickle of shower here! Next time I’m definitely going wake early enough for the buffet.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worn out carpet phone didn't work troble with carpark . Expected better and was charged a $200 bond never had to do that before and guess what wait days to get it back
Stayed 2 nights in Oct 2024

10/10 Excellent

murray

Travelled with family
Excellent location, good size room, clean, comfortable beds, good view!
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities
Have always had a positive stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities
Sadly booking through a third party booking service clearly put us into a low priority category as our room was very average. The bed had a huge dip in the middle. The coffee facilities were literally in the wardrobe. There was a huge gap under the door so noise floated around the corridors freely. The shower had a smelly dirty curtain. It was a rather unpleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled from australia and never been to wellington befor. The location was perfect everything we needed was a a short walk away. The hotel itself was clean , comfortable and very helpful. We will be back
Stayed 3 nights in Sep 2024

10/10 Excellent

Sue

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All we wanted
Stayed 2 nights in Sep 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very central situation, easy to get to and from. We thoroughly enjoyed our stay, there was just one thing I could comment on for improvement - as we were in the 2501 room, it was a little disconcerting that there was no toilet brush provided in the bathroom. This needs to be provided. Otherwise a very relaxing stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very acceptable for us
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation was ideal very central
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy to find, clean, close to shops and waterfront
Stayed 2 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! So close to the cbd, friendly, helpful staff and quiet, clean rooms. We will defintely be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Nice walk to dinner options. Quiet room.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a City view suite for our anniversary - great view and lovely room. Very spacious and clean. Bed was super comfy. Would stay again.
Stayed 1 night in Sep 2024

8/10 Good

campbell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - the restaurant looks good and the bar was enjoyable.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the James Cook Hotel.The room was excellent, as were the staff we engaged with.Great location with onsite parking.Would stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anne-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very friendly and helpful
Stayed 2 nights in Aug 2024

4/10 Poor

Lynne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed not very comfortable and was on wheels so moved everytime you sat on it. Also no power points near the bed for a medical device so had to purchase an extension cord. Very noisy during the night also.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Great hair and wash products in the shower - really felt like a treat :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Parrish, Dannevirke

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed there before and room was great, this time my room was old and shabby, it needed a refresh, tiles in bathroom had mold, TV didn't work properly, I had to turn it off at the wall everytime, to reset the modum so I could watch TV, staff were friendly especially concierge, very helpful, I would stay there again but only in the newer part of the hotel
Stayed 2 nights in Aug 2024