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4.1 out of 5

"No Airconditioning was a surprise but luckily it was cold for two of the nights. Location is amazing, so close to everything. " More

By a verified traveller on Sat 16 Mar 2024

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Hotel Description

West Plaza Hotel puts you in the heart of Wellington, within steps of Wellington Town Hall and Michael Fowler Centre. Highlights at this eco-certified hotel include a restaurant and in-room free WiFi.

The restaurant, City Dining and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas and laundry facilities. Each morning full breakfast is available. There's also the convenience of self parking.

Places within a short walk of this 4-star Te Aro hotel include Wellington i-SITE Visitor Centre and City Gallery Wellington.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$113* Per night/room 7 Apr. - 8 Apr.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

West Plaza Hotel ratings based on 309 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for West Plaza Hotel

Everyone (183) Couples (54) Family (49)
4 out of 5
No Airconditioning was a surprise but luckily it was cold for two of the nights. Location is amazing, so close to everything.

Posted by on 16 Mar. 2024

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2 out of 5
Convenient to town and local shops

Posted by on 11 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Sophie - Administration

Thank you for taking the time to leave your comments - we are pleased to hear you enjoyed our central location!

4 out of 5
The hotel was very close to the waterfront shops and restaurants. The service was good and the rooms comfortable

Posted by on 5 Feb. 2024

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Comment from Hotel Management

11 Feb. 2024 by Sophie - Administration

Thank you very much for taking the time to leave your feedback. We appreciate it, and hope to welcome you back to the hotel in the future!

4 out of 5
Close to food and shopping outlets. Great location. Note there is no air conditioning so on hot humid nights like last night it was uncomfortable. With just a fan to make it bearable.

Posted by on 13 Jan. 2024

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Comment from Hotel Management

27 Jan. 2024 by Front office team

Thanks for taking the time to provide your feedback

5 out of 5

Posted by on 29 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Front office Team

Thanks for your 5 out of 5 Feedback

5 out of 5
.

Posted by on 21 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Hotel Reservations

Thank you for your rating

4 out of 5
Walls between rooms a bit thin, you hear thing you wished you hadn't

Posted by on 18 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Hotel Reservations

Thank you for your feedback. We are a mid-range value for money property in the heart of the city and your comments help us to improve our service

4 out of 5

Posted by on 18 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Hotel Reservations

Thank you for your rating

4 out of 5

Posted by on 4 Oct. 2023

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Comment from Hotel Management

5 Oct. 2023 by Hotel Reservations

Thank you for your review

4 out of 5
Very noisy surrounding areas at night and early morning which disrupts sleep. The hotel room was clean and well presented and check in staff welcoming and friendly. Convenient location.

Posted by on 4 Oct. 2023

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Comment from Hotel Management

4 Oct. 2023 by Hotel Reservations

Thank you for choosing to stay at the West Plaza Hotel and for taking the time to provide feedback. We are sorry about the noise disruption I have noted on your guest profile to allocate a quiet room for future stays. It is otherwise good to hear when guests have enjoyed their stay at the hotel, we hope to welcome you back again.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1690 sq ft of conference space
  • 157 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wellington Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

City Dining and Bar - This restaurant serves breakfast and dinner.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Eurocard, and cash.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Masks are not compulsory at the property
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Plaza Hotel
  • West Plaza Hotel Wellington
  • West Plaza Wellington
  • West Plaza Hotel Hotel
  • West Plaza Hotel Wellington
  • West Plaza Hotel Hotel Wellington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.