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4.1 out of 5

"Excellent service and a good clean room. Would come back agsin " More

By a verified traveller on Mon 10 Aug 2020

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Hotel Description

West Plaza Hotel puts you in the heart of Wellington, within steps of Wellington Town Hall and Michael Fowler Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs with cable channels are featured in all 102 rooms, and you can enjoy coffee/tea makers, hair dryers, and phones. 24-hour room service, irons/ironing boards, and desks are also available.

The restaurant, City Dining and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of self parking.

Places within a short walk of this 4-star Te Aro hotel include City Gallery Wellington and Civic Square.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$92* Per night/room 14 Aug. - 15 Aug.

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room (2 Night Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

West Plaza Hotel ratings based on 328 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for West Plaza Hotel

Everyone (253) Couples (32) Business (3) Family (32)
5 out of 5
Excellent service and a good clean room. Would come back agsin

Posted by , from Christchurch on 10 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Front Office Team

Hi Vaughan, Thank you for your feedback!

5 out of 5

Posted by on 8 Aug. 2020

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Comment from Hotel Management

9 Aug. 2020 by Hotel Reservations

Thank you for your review

5 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Front Office Team

Hi Thank you for your feedback

5 out of 5

Posted by on 8 Jul. 2020

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Comment from Hotel Management

8 Jul. 2020 by Hotel Reservations

Thank you for your review

4 out of 5

Posted by on 28 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Front office Team

Hi Thank you for your feedback

4 out of 5
All good except that an electric blanket would have made getting into bed quite a bit nicer than getting into a cold bed.

Posted by on 23 Jun. 2020

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4 out of 5
Nothing unique but satisfactory and friendly staff

Posted by , from Northland on 19 Jun. 2020

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Comment from Hotel Management

20 Jun. 2020 by Hotel Reservations

Thank you for your review

3 out of 5
Ok. Restaurant staff very average. Not well groomed and not very helpful.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Hotel Reservations

Hi Peter, Thank you for bringing this to our attention. This is not our usual standard of service and i have passed on your comments to our restaurant manager

4 out of 5
Tidy enough and good service, the building is a little tired though.

Posted by on 6 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Front office team

Hi Thank you for your feedback

4 out of 5
Friendly greeting on arrival. Central location suited us

Posted by on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Hotel Reservations

Thank you for leaving a review, we appreciate your feedback :)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square meters) and includes conference space. The eco-friendly West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1690 sq ft of conference space
  • 157 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington Intl. Airport (WLG) (7.3 km / 4.5 mi)
  • Train station: Wellington Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Plaza Hotel offers 102 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Wellington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.

City Dining and Bar - This restaurant serves breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 25 per person (approximately)
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Plaza Hotel
  • West Plaza Hotel Wellington
  • West Plaza Wellington
  • West Plaza Hotel Hotel
  • West Plaza Hotel Wellington
  • West Plaza Hotel Hotel Wellington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.