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4.2 out of 5

"Concert at the opera house - handy location for shopping, late night walk home and walk to Lido for breakfast. Left the car in Hotel garage and enjoye ... " More

By a verified traveller on Fri 31 Aug 2018

Hotel Description

West Plaza Hotel puts you in the heart of Wellington, within steps of Wellington Town Hall and Michael Fowler Centre. Highlights at this hotel include a restaurant and in-room LCD TVs.

You can enjoy WiFi, cable TV and coffee/tea makers, featured in all 102 rooms. Additionally, 24-hour room service, hairdryers and phones are available.

The restaurant, City Dining and Bar, is open for breakfast and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include WiFi in public areas and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Places within a short walk of this 4-star Te Aro hotel include City Gallery Wellington and Civic Square.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$107 per night

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Bed and Breakfast

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room (2 Night Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

West Plaza Hotel ratings based on 969 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for West Plaza Hotel

Everyone (585) Couples (291) Business (3) Family (89)
2 out of 5
Really run down, incredibly dated. Breakfast buffet was bland and boring.

Posted by on 21 May 2019

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3 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by Front Office Team

Hi Thank you for your feedback.

5 out of 5
Please when cleaning check under beds. I dropped something and it rolled under the bed, where if found dirty sock (not mine) and other stuff. not pleased

Posted by on 9 May 2019

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Comment from Hotel Management

10 May 2019 by Hotel Reservations

Hello Thank you for your feedback, we are disappointed to hear about the lost property under the bed. We have passed this onto our housekeeping team to make improvements

4 out of 5

Posted by on 8 May 2019

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Comment from Hotel Management

8 May 2019 by Hotel Reservations

Thank you for your rating

3 out of 5
There was a banging noise above my room throughout the night. I presumed it was the laundry. It woke me up several times.

Posted by on 7 May 2019

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Comment from Hotel Management

8 May 2019 by Hotel Reservations

Thank you for your feedback, we are sorry to hear you experienced some noise during your stay. We passed your comments onto our team

4 out of 5
location was great...and we were able to park just a few minutes away.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Hotel Reservations

Thank you for your feedback

5 out of 5
Very clean room. Looked just as the pictures. Staff was very helpful. Walking distance to pretty much everywhere.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Front Office Team

Hi, Thank you for your feedback, We look forward to welcoming you back to the West Plaza Hotel in the future.

4 out of 5
Nice and close to town, car parking building and ferry terminal. Very convenient, would stay again

Posted by on 24 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Front Office Team

Hi Thank you for your feedback, We look forward to welcoming you back to the West Plaza Hotel.

3 out of 5
Bit disappointed with the menu and wine list at the restaurant

Posted by on 24 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Front Office Team

Hi, Thank you for your feedback, It helps us improve.

3 out of 5
the location was perfect for what we wanted to do over the weekend.

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Hotel Reservations

Thank you for your review, we have a fantastic location and hope to welcome you back another time

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. The eco-friendly West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (8.7 km / 5.4 mi)
  • Train station: Wellington Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Plaza Hotel offers 102 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

City Dining and Bar – This restaurant serves breakfast and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 28 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per night (rates may vary)
  • Self-parking fee: NZD 25 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Plaza Hotel Wellington
  • West Plaza Hotel
  • West Plaza Wellington
  • West Plaza

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®