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4.6 out of 5

"Spacious and delightful rooms. Excellent location for business travel in the capital " More

By a verified traveller on Fri 18 Dec 2020

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Hotel Description

A luxury stay in Wellington awaits you at Sofitel Wellington. You'll find New Zealand Parliament Buildings a few steps away and St Paul's Cathedral within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy digital TV, free newspapers, and safes, featured in all 129 rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and slippers. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Jardin Grill, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. A conference center and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available daily. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star Wellington hotel include Old St Paul's and Carter Observatory.

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$149* Per night/room 17 Jan. - 18 Jan.

Luxury Room, 1 King Bed (Club access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sofitel Wellington ratings based on 86 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Wellington

Everyone (65) Couples (9) Family (5)
5 out of 5

Posted by on 3 Jan. 2021

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5 out of 5
Spacious and delightful rooms. Excellent location for business travel in the capital

Posted by on 18 Dec. 2020

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Comment from Hotel Management

21 Dec. 2020 by Raymond Faulkner. GM

Bonjour Kia ora , firstly thank you, merci, nga mihi for taking the time to provide feedback to ourselves and the wider community who read these ratings and make decisions based on them. I appreciate your kind validation of our location and hotel as a corporate traveler offering which will allow others with similar requirements to make informed decisions. From us all at Sofitel Wellington, Merry Xmas and have a great safe festive season

4 out of 5

Posted by on 1 Nov. 2020

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Comment from Hotel Management

11 Nov. 2020 by Hemant Chawla

Bonjour, Greetings from Sofitel Wellington! Thank you for sharing the experience of your recent stay with us. I am pleased to learn you had an enjoyable stay with us, we truly hope to have the opportunity to welcome you back once again in the nearest future. Thank you once again for your feedback. Kindest regards, Hemant Chawla Guest Experience Manager Sofitel Wellington

5 out of 5
Great comfy and clean rooms and beds. Good location can walk to Cuba st in about 15 minutes or so or a short Uber.

Posted by , from Invercargill on 27 Oct. 2020

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Comment from Hotel Management

24 Nov. 2020 by Raymond Faulkner. GM

Bonjour Kia ora Chris, Thank you, nga mihi, merci for taking the time to score your stay and write about your experience and our location to Cuba Street, the arguably, cultural hub of the city. Be assured your time has changed our ability to serve our heartists, and our community. Kia haurora, Be well, stay well, Merci, a plus tard, see your soon, Raymond Faulkner GM

4 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

24 Nov. 2020 by Raymond Faulkner. GM

Bonjour Kia ora , Thank you for taking the time to score our performance, every piece of information allows us to build our reputation, guest experience journey and ultimately customer satisfaction. Kia hauora, Be well, Merci,

4 out of 5

Posted by on 28 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by Raymond

Bonjour Kia ora , Thank you, nga mihi, merci for taking the time to score your stay and write about your experience. Every response supports a scorecard for our hotel that we use to improve our performance when we have to, but critically allows us to stand out in our marketplace. Be assured your time has changed our performance, and by proxy our ability to serve our heartists, and our community. Kia haurora, Be well, stay well, Merci, a plus tard, see your soon, Raymond Faulkner GM

5 out of 5
We enjoyed the overall experience of staying at the hotel

Posted by on 17 Jun. 2020

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Comment from Hotel Management

19 Jun. 2020 by Raymond

Bonjour Kia ora M on Wotif, Merci, thankyou, nga mihi for your kind words and maanaki, support for our hotel and our team. Your time and money spent with us, and your words of encouragement will help us through these challenging times. Kia hauora, Be well, from our whole team at Sofitel Wellington, Raymond Faulkner, GM

5 out of 5
Hi Thanks for the upgrade Awesome stay but the beds could be upgraded to king size

Posted by on 1 Jun. 2020

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Comment from Hotel Management

19 Jun. 2020 by Raymond

Bonjour Kia ora Anonymous, Thankyou, merci, nga mihi for your valued and constructive feedback. We appreciate the recommendation to the bed sizes and and we will use this as cumulative information to review our next capital spend program. This will address the qualitative feedback such as yours to help make us better. Kia hauora, Be well, and from us all at Sofitel Wellington, Live the French way. Merci, a plus tard, see you soon. Raymond Faulkner, GM

5 out of 5
Just beautiful & luxurious. A lovely stay even given the Level 3 lockdown.

Posted by on 5 May 2020

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Comment from Hotel Management

19 Jun. 2020 by Raymond

Bonjour Kia Ora Anonymous, thankyou nga mihi, merci for providing this feedback and direction for other guests who have a choice of hotels. It gives us a platform to be recognized for the commitment we have made to our brand promise, Live the French way, modern luxury. At level One, everything you experianced at level three is even better !!!!. Stay well, travel well, Raymond Faulkner, GM

5 out of 5

Posted by on 27 Mar. 2020

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Comment from Hotel Management

19 Jun. 2020 by Raymond

Bonjour Kia ora , Thankyou,nga mihi, merci for taking the time to score your stay and write about your experience. Every response supports a scorecard for our hotel that we use to improve our performance when we have to, but critically allows us to stand out in our marketplace. Be assured your time has changed our performance, and by proxy our ability to serve our heartists, and our community. Kia haurora, Be well, stay well, Merci, a plus tard, see your soon, Raymond Faulkner GM

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. A fitness center, multilingual staff, and concierge services are also featured at the luxury Sofitel Wellington. Parking is available for a fee. This 5-star Wellington hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 13 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Wellington Intl. Airport (WLG) (9.2 km / 5.7 mi)
  • Train station: Wellington Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Wellington offers 129 accommodations with minibars and safes. Beds feature premium bedding. 48-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Jardin Grill - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 1:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Sofitel Wellington

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 39 per person (approximately)
  • Valet parking fee: NZD 40.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Wellington Opening July 2016 Hotel
  • Sofitel Opening July 2016 Hotel
  • Sofitel Wellington Opening July 2016
  • Sofitel Opening July 2016
  • Sofitel Wellington Hotel
  • Sofitel Wellington Opening July 2017 Hotel
  • Sofitel Opening July 2017 Hotel
  • Sofitel Wellington Opening July 2017
  • Sofitel Opening July 2017
  • Sofitel Wellington Opening October 2017 Hotel
  • Sofitel Opening October 2017 Hotel
  • Sofitel Wellington Opening October 2017
  • Sofitel Opening October 2017
  • Sofitel Wellington (Opening July 2017)
  • Sofitel Wellington (Opening July 2016)
  • Sofitel Wellington (opening June 2016)
  • Sofitel Wellington (Opening October 2017)
  • Sofitel Wellington Hotel
  • Sofitel Wellington Wellington
  • Sofitel Wellington Hotel Wellington

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.