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4.3 out of 5

"Lovely spot. Nice staff. Lovely views and great location as walkable to most places. Always nice to stay here. " More

By a verified traveller on Fri 26 Jan 2024

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Hotel Description

Copthorne Hotel Wellington, Oriental Bay puts you in the heart of Wellington, within just a 10-minute stroll of Te Papa and Courtenay Place. Highlights at this eco-certified hotel include in-room free WiFi, balconies, and LCD TVs.

The restaurant, One80 Restaurant, serves local cuisine and is open for breakfast and dinner. One80 Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Meeting rooms and a business center are among the business amenities offered. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Oriental Bay hotel include Cuba Street Mall and Massey University.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$146* Per night/room 7 Apr. - 8 Apr.

Deluxe Harbourview King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Harbourview Family

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Harbourview 2 Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Wellington, Oriental Bay ratings based on 242 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copthorne Hotel Wellington, Oriental Bay

Everyone (107) Couples (56) Family (82)
5 out of 5
Lovely spot. Nice staff. Lovely views and great location as walkable to most places. Always nice to stay here.

Posted by on 26 Jan. 2024

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Comment from Hotel Management

1 Mar. 2024 by Lan N

We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority and we look forward to seeing you again.

4 out of 5
Fab location , nice enough if somewhat dated room but very clean with doors opening to deck for amazing view and fresh air .

Posted by on 20 Jan. 2024

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Comment from Hotel Management

2 Mar. 2024 by Lan N

Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

4 out of 5
Outside of the foyer, the condition of the property was a tad run down in areas - especially the hallway. If you request a Delux room with a harbour view, make sure you are not on level one. The view was limited.

Posted by on 17 Jan. 2024

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Comment from Hotel Management

2 Mar. 2024 by Lan N

Thank you for taking the time to provide us with your feedback. Our deluxe family rooms are on level 1 and 2. Your feedback helps us get better, we look forward to seeing you again

5 out of 5

Posted by on 14 Jan. 2024

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Comment from Hotel Management

2 Mar. 2024 by Lan N

Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you!I was glad to see that you had an enjoyable stay, and we hope we get the opportunity to welcome you back soon!

4 out of 5

Posted by on 13 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by Ish

Hi Stacey,Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. I look forward to welcoming you back.Thanks, -Ish.

4 out of 5
Great location.

Posted by on 10 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Ish

Hi Craig,Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. I look forward to welcoming you back.Thanks, -Ish.

5 out of 5
The staff member that checked me seemed in a hurry and neglected to tell me how to access our room. She told us to go to the 8th floor from the carpark, however she didn't explain that there were 2 sets of lifts and to use the one on the other side. Also we had a fire evacuation while we were there. We were phoned (no fire alarm) and ask to exit through level 7. It wasn't clear to re enter the building from the fire stairs and exit through the doors to level 7 past the lifts. Also when we got to the bottom, there was no staff member to explain what was going on and we had to go back into the building to ask the receptionist who seemed to have no idea what was going on.

Posted by on 8 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Ish

Hi Maggie,Thank you for your feedback, it is greatly appreciated I am delighted to hear you enjoyed some aspects of your visit to the Copthorne Wellington. Sorry to hear that you did not get to enjoy the full experience. I have passed this feedback onto the front office manager.Should you choose to return please let me know and I would like to take care of your booking. I look forward to welcoming you back.Thanks, -Ish.

5 out of 5
Fantastic

Posted by on 1 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Ish

Hi Nadine,Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. I look forward to welcoming you back.Thanks, -Ish.

4 out of 5
Lovely, clean hotel in beautiful location. However their problems with internet connection were very inconvenient and frustrating.

Posted by on 16 Aug. 2023

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Comment from Hotel Management

29 Aug. 2023 by Ish

Good afternoon Pauline,Thank you for your feedback, I appreciate you taking the time to inform me of the issues you faced.I am glad to hear for the most part you enjoyed your stay and unfortunately during your stay we did run into some connection issues which have now been resolved.Should you return to the Copthorne Wellington, I look forward to welcoming you back.

5 out of 5
Beautiful views. Convenient location.

Posted by on 13 Jul. 2023

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Comment from Hotel Management

29 Aug. 2023 by Ish

Good afternoon Anna,Thank you for your review, I am delighted to hear you enjoyed your stay and were able to soak in the impeccable views of Wellington from the hotel. I look forward to welcoming you back on your next visit to Wellington.Thanks,-Ish.

About the Copthorne Hotel Wellington, Oriental Bay

Location 100 Oriental Parade, Wellington, 6011

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel Wellington, Oriental Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wellington hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wellington Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Wellington, Oriental Bay offers 118 accommodations with laptop-compatible safes and slippers. Rooms open to balconies. 29-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Wellington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

One80 Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

One80 Bar & Lounge - Overlooking the ocean, this bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Uncovered self parking fee: NZD 30 per day
  • Late check-out fee: NZD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Oriental
  • Copthorne Hotel Wellington Oriental Bay
  • Copthorne Oriental
  • Copthorne Wellington Oriental Bay
  • Copthorne Hotel Oriental Bay
  • Copthorne Oriental Bay
  • Copthorne Hotel Wellington
  • Copthorne Wellington, Oriental
  • Copthorne Hotel Wellington, Oriental Bay Hotel
  • Copthorne Hotel Wellington, Oriental Bay Wellington
  • Copthorne Hotel Wellington, Oriental Bay Hotel Wellington

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.