4.7 out of 5

"I enjoyed staying here - close to the CBD and the water at the same time. The room is really spacious and very smart. The dishwasher and fridge were s ... " More

By a verified traveller on Thu 31 May 2018

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Hotel Description

A family-friendly stay in the heart of Wellington awaits you at U Residence Hotel. Within steps you'll find popular attractions like Te Papa (Museum of New Zealand) and Wellington Central Business District. Highlights at this property include a 24-hour fitness centre, and in-room kitchens and washers/dryers.

Each apartment features free WiFi, a furnished balcony and an LCD TV. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and a down comforter. A coffee/tea maker, free newspapers and free local calls are also available.

This business-friendly apartment offers free WiFi in public areas, concierge services and express check-in. Other amenities include laundry facilities, express check-out and childcare. Each morning continental breakfast is available. There's also the convenience of limited parking.

Attractions within a short walk walk of this 4-star Te Aro property include Courtenay Place and Wellington Waterfront.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$141 per night

Family Studio Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Queen Studio + 1 Single

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

U Residence Hotel ratings based on 88 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for U Residence Hotel

Everyone (50) Couples (26) Business (1) Family (7) Other (1)
4 out of 5
What a great room, with kitchenette and oven/cooktop. So clean and everything you need. Great for travelling with others; as a female travelling by myself I felt a little uneasy about the security, with having no front desk, but that may not worry everyone. Amazing location ext to Te Papa, cinema and restaurant area.

Posted by on 8 May 2019

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Comment from Hotel Management

9 May 2019 by Hiro

Dear Anonymous Thank you so much for choosing to stay with us. It is very pleasing to read that you though our room was great with all the facilities/amenities. You also liked the location of the hotel close to everything in Wellington CBD. We are sorry that you felt unsafe with our front desk only open from 8am - 8pm. Please rest assured that we are all a phone call away and next time you are welcome to call our after hours anytime. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Duty Manager

4 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Hiro

Dear Anonymous Thank you for your stay and lovely rating on us. Kind regards Hiro Ogata Duty Manager

3 out of 5
Convenient location. Sisi the manager was very helpful. Room clean, but rather tired.

Posted by on 6 Mar. 2019

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Comment from Hotel Management

21 Mar. 2019 by Hiro

Dear Anonymous Thank you for choosing to stay with us and taking the time to give us your review. We will let Sisi know about your nice comments. She will be very pleased to know you thought she was very helpful. Looking forward to welcoming you back in the future. Hiro Ogata Duty Manager

5 out of 5
Great location, super close to Te Papa Museum. A short walk from New World Supermarket. Plenty of dining options close by.

Posted by on 4 Dec. 2018

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Comment from Hotel Management

5 Dec. 2018 by Hiro

Dear Guest Thank you so much for your nice feedback. We are thrilled to know that your stay was 5 out of 5 and enjoyed especially the location of the hotel. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Duty Manager

5 out of 5
Very convenient location, close to the waterfront, Courtney Place, inner city Wellington, a local supermarket and Oriental Parade. Amazingly quiet considering it’s central location. Had a very comfy stay. Our apartment was city facing, the apartments on the other side of the corridor waterfront facing but both very light and cheerful. The hosts were very kind and friendly.

Posted by , from Nelson on 25 Nov. 2018

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Comment from Hotel Management

28 Nov. 2018 by Pankaj

Dear Julie, Thank you for your time and review. We are happy to hear that you enjoyed your stay with us and you find our hotel location very convenient. Hope we see you again in near future. Regards, Pankaj.

4 out of 5
Hiro is an excellent host! Friendly and funny. Thank you.

Posted by on 23 Nov. 2018

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Comment from Hotel Management

24 Nov. 2018 by Hiro

Dear Guest. We are very happy that you had a great stay with us. Looking forward to welcoming you back in the future!! Kind regards, Hiro Ogata Duty Manager

4 out of 5
Nice hotel great location and friendly staff. My only complaint was that the toilet did not flush properly and no ventilation in the bathroom!

Posted by on 3 Oct. 2018

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4 out of 5
Very clean and tidy happy with our stay close to town and handy if you don’t have transport.

Posted by , from New Zealand on 20 Sep. 2018

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Comment from Hotel Management

21 Sep. 2018 by Pankaj

Dear Jen, Thank you for your time and your review on our hotel. We are glad to read that you enjoyed your stay with us. Looking forward to welcome you again soon. Regards, Pankaj-Manager

5 out of 5

Really great inner CBD option

I enjoyed staying here - close to the CBD and the water at the same time. The room is really spacious and very smart. The dishwasher and fridge were super handy - didn't use the oven but this is great too. My only gripe was there was hair on the bathroom floor when I arrived, apart from this, everything else was super clean - so obviously an oversight. Thanks a bunch.

Posted by on 31 May 2018

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Comment from Hotel Management

17 Jul. 2018 by Manager

Hi Anonymous, Thank your for your review - it is appreciated We hope you can stay with as again real soon kind regards

5 out of 5
Beautiful and clean, close to everything , manager is kind and friendly . We will be back !!100%

Posted by on 19 May 2018

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Comment from Hotel Management

29 May 2018 by Patrick

Thank you for your generous comments and for taking the time to post that - it is appreciated We hope to see you back atHome real soon Kind regards

Property Features

U Residence Hotel offers its guests a 24-hour fitness centre, tour or ticket assistance, and concierge services. WiFi is free in public spaces. The family-friendly U Residence Hotel also features complimentary newspapers in the lobby, laundry facilities, and express check-in. This 4-star Wellington apartment is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2007
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (7.1 km / 4.4 mi)
  • Train station: Wellington Station (1.5 km / 1 mi)
  • Parking:

Room Amenities

U Residence Hotel offers 12 forms of air-conditioned accommodation with washers/dryers and free newspapers. Rooms open to furnished balconies. Beds feature down comforters. 50-inch LCD televisions come with Netflix. Accommodation at this 4-star apartment has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • LCD television
  • Premium channels
  • Netflix
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Nearby Activities

Recreational amenities at the apartment include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

In order to check in, guests can use the silver intercom box located at the right side of the building. Guests should press the Up arrow to alert the apartment manager, and then press the bell to be let in.

This property does not have a front desk. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per day.

Pets

  • Pets: NZD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

Pets are allowed (surcharge) in specific rooms only, and restrictions apply. Guests must contact this hotel in advance to arrange.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 16 per person (approximately)
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 35 per pet, per night
  • Late check-in fee
  • Rollaway bed fee: NZD 30.0 per day
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Home Wellington City Apartment
  • Home Wellington City
  • U Residence Hotel formerly Home Wellington
  • U Residence formerly Home Wellington

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at U Residence Hotel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.