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4.5 out of 5

"This property suited our needs. It was quite a hike up the hill from the main shopping area so the information about the free bus was helpful on weekd ... " More

By a verified traveller on Tue 28 Jul 2020

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Quest Spring Hill. Within just a 15-minute stroll, you'll find Brisbane Private Hospital and Queen Street Mall. Highlights at this family-friendly aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with a DVD player, and each apartment features free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A sitting area, in-room childcare, and a ceiling fan are also available.

Enjoy the fitness center, spa tub, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Spring Hill aparthotel include Roma Street Parkland and Riverstage.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Executive Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quest Spring Hill ratings based on 132 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Spring Hill

Everyone (70) Couples (12) Business (1) Family (49)
4 out of 5
This property suited our needs. It was quite a hike up the hill from the main shopping area so the information about the free bus was helpful on weekdays.

Posted by , from Port Lincoln on 28 Jul. 2020

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4 out of 5
Good location and management was helpful by letting our car parked bit longer after checkout

Posted by on 6 Jul. 2020

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4 out of 5

Posted by on 1 Mar. 2020

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5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Quest

Good Afternoon Traveler, Thank you for the wonderful star rating. We hope to seeing you again in the future. Kind regards, Quest

4 out of 5
Good location. Clean and comfortable beds. Big balcony

Posted by on 17 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Paul

Dear Traveler Thank you for taking the time to review your recent visit, I am so pleased to read that you did enjoy your visit. We are always trying to improve and your feedback will be passed on to the team. We all look forward to welcoming you back soon.

4 out of 5
Overall very clean, great staff at reception. Good value. We had two apartments, one was fine. Only thing to fault in one apartment was probably a few property maintenance issues, rubber window seals seem to have deteriorated hence noise from street can be heard at times, blinds are bit old, really should be layered curtains in bedrooms: one sheer and then a thick layer with blockout to help insulate noise, heat and light.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Paul

Dear Anon Thank you for your feedback i will pass this on to the powers that be to initiate some refurbishment on the apartment. We all look forward to welcoming you back soon.

5 out of 5
Good size rooms and very clean, friendly staff. Good location

Posted by on 16 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Paul

Dear Trace We would like to thank you for taking the time to review our Hotel from your recent visit. I am very please we were able to meet your expectations. I will pass your feed back on to our team. We look forward to welcoming you back soon. Regards

5 out of 5
Clean room with an amazing amount of natural light.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Paul

Dear Traveler Thank you for taking the time to review our property. I am very pleased to hear that you enjoyed your stay and i will be communicating your review with our team. We do look forward to welcoming you back soon.

5 out of 5
Great location, great amenities and great price. We will definitely visit again.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Paul

Thank you for taking the time to review your recent visit at Quest Spring Hill. We Look forward to all feed back and your positive feed back will be shared with the team. We look forward to welcoming you back soon

5 out of 5
Spacious rooms, good location, rooms could do with a bit of an upgrade. Although it was overall a good stay

Posted by , from Brisbane on 26 May 2019

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Comment from Hotel Management

13 Jun. 2019 by Paul

Thanks Bree for your review. I will pass your feedback to our team.

Property Features

Quest Spring Hill offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Quest Spring Hill. For a fee, parking is available. You'll have access to the health club at a partner property. This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 14 levels
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (16.1 km / 10 mi)
  • Train station: Brisbane Central Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Spring Hill offers 60 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Brisbane aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • LCD television
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8 AM - 8 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 10 PM
  • Saturday - Sunday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 65 per vehicle (one way)
  • Airport shuttle fee per child: AUD 0.00 (from 1 to 16 years old)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Spring Hill Apartment
  • Quest Spring Hill
  • Quest Spring Hill Aparthotel
  • Quest Spring Hill Spring Hill
  • Quest Spring Hill Aparthotel Spring Hill

You should know

  • Quest Spring Hill offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.