2/10 Terrible
Kate
Travelled with family
23 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. The apartment we were in was awful. The dishwasher was out of order, and no manual dishwashing tools to actually wash the dishes - like a dishscrub, dishwashing liquid or a drying rack. Minimal furniture & none on the outside balcony. 3 forks and 1 dinner plate for 4 people - though on request more were supplied. The curtains didn't cover the window fully in the main room and were half hanging off the curtain rod. Carpet was worn and stained. The air conditioner had black mold all through it. The apartment smelled bad. Tiles in the bathroom were not clean. The toilet flush button was half broken. The pool which was the main reason we booked was a construction zone, and a resident said it hadn't been operational for 3 years. But the absolute worst thing was there were cockroaches in the apartment, including the bedrooms and one on the sheet in the main bed. Letters to guests explaining that the complex was under new management in 2025, but much of our horror stay was housekeeping issues. And an apartment like the one we stayed in should never have been offered for guests until it was in a decent state. Thankfully 2 nights only & if not prepaid would have left immediately. Horror show. Photos online false advertising & misleading. Wotif has been notified and were very apologetic to us - thank you Wotif for that.
Kate
Stayed 1 night in Apr 2025