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4.5 out of 5

"If I had to complain about something it would be that I requested a late checkout and it wasn’t aloud " More

By a verified traveller on Mon 01 May 2023

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Hotel Description

A family-friendly stay in Normanville awaits you at Lady Bay Hotel. Within a 20-minute stroll, you'll find Links Lady Bay Golf Course and Normanville Beach. Highlights at this motel include a full-service spa, a golf course, and a restaurant.

A day of pampering at Lady Bay Day Spa can include deep-tissue massages, hot stone massages, and facials. The restaurant, Peninsula Restaurant, is open for lunch and dinner. For a drink, you can stop by the motel's own lounge bar. Enjoy the 2 outdoor tennis courts, outdoor swimming pool and gym plus access to a driving range. Plus you'll find free WiFi in public areas, a sauna, and a conference center. Cooked-to-order breakfast is available on weekends between 8:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 30-minute walk of this 4-star Normanville motel include Lady Bay Vineyard and High Country Trails.

King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$153* Per night/room 22 Jun. - 23 Jun.

Lady Bay Hotel ratings based on 403 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lady Bay Hotel

Everyone (151) Couples (172) Family (68)
5 out of 5
Beautiful scenery

Posted by on 20 May 2023

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4 out of 5
If I had to complain about something it would be that I requested a late checkout and it wasn’t aloud

Posted by on 1 May 2023

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3 out of 5
Our stay here was rather disappointing. I have stayed here previously when they first opened many years ago and thought it was great. But this time I was not impressed. Our check in was easy and quick, staff at the front desk was polite and informative, but that was the best part of our stay. Upon receiving our room key, we arrived to our room and were greeted by cleaners telling us our room was not ready and will be another 15 minutes, we were sent away and told to come back after, we were told to head to the front desk and we would get a drinks voucher for the inconvenience, the front desk did not give us a drink voucher and just said sorry for the wait. When we got into our room we noticed how unclean it was. Cobwebs all over the place, dirty floor (could feel it under feet) the bathroom was not cleaned well at all. The shower floor was full of dirt and grime, the spa was dirty, the spout was wobbly and falling off the wall. No hand soap provided. Balcony tiles were cracked and missing, it was also dirty with old food bits and bird droppings. Bed was old and sagging. Extremely uncomfortable, pillows were flat and lumpy. Had the worst 2 sleeps here. For a resort this experience was completely disappointing. Along with the fact there is no breakfast options and no room service at all. Advertised that they do a breakfast box and in room service, but when we asked they informed us there is no breakfast options or room service available. Will not stay again

Posted by on 30 Apr. 2023

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5 out of 5
Everything is there - restaurant, bar, golf course, swimming pool - No need to drive anywhere .

Posted by on 29 Apr. 2023

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5 out of 5
Location and position

Posted by on 28 Apr. 2023

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5 out of 5
NA

Posted by on 25 Apr. 2023

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1 out of 5
I paid $300 for one night limited dinner menu,no breakfast, very Bland Room, overall very disappointed

Posted by on 11 Apr. 2023

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4 out of 5

Posted by on 8 Apr. 2023

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5 out of 5
Very nice and clean accommodation, friendly staff at reception and good meals

Posted by on 2 Apr. 2023

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5 out of 5
Playing in a golf tournament, the Resort is very convenient without us needing to leave to get essentials or dine. Atmosphere and views are wonderful, dining lovely and staff cheery. Rooms are well sized and comfortable.

Posted by on 16 Mar. 2023

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Property Features

Lady Bay Hotel offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a health club, and a sauna are also featured at the family-friendly Lady Bay Hotel. A free area shuttle within 17 kilometers is available. Free self parking is available. Smoking is allowed in designated areas at this 4-star Normanville motel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 2007
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 17 kilometers; ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Lady Bay Hotel offers 28 accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Private balcony
  • Jetted tub
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 9:30 AM.

Peninsula Restaurant - Overlooking the ocean and golf course, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 5:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

The king bed can be split into 2 single beds for an extra charge of AUD 35, payable at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Number of children who can stay for free – 3
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 5
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 20–35 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lady Bay
  • Lady Bay Links
  • Lady Links Bay
  • Lady Links Resort
  • Links Lady
  • Links Lady Bay
  • Links Lady Bay Normanville
  • Links Lady Bay Resort
  • Links Lady Bay Resort Normanville
  • Grand Mercure Links Lady Bay Hotel Normanville
  • Links Lady Bay Resort Normanville, South Australia
  • Mercure Hotel Normanville
  • Lady Bay Hotel Motel
  • Links Lady Bay Resort
  • Lady Bay Hotel Normanville
  • Lady Bay Hotel Motel Normanville

You should know

  • Reservations are needed for massage services. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.