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4.2 out of 5

"Room was good, parking directions not clear, rang Best Western number to get clearer parking instructions, they couldn’t get through to hotel, so had ... " More

By a verified traveller on Mon 03 Aug 2020

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Hotel Description

Best Western Plus Hotel Lord Forrest puts you in the heart of Bunbury, within just a 10-minute stroll of Bunbury Regional Entertainment Centre and Bunbury CentrePoint. Highlights at this hotel include in-room free WiFi, furnished balconies, and Smart TVs.

Digital TV, safes, and hair dryers are featured in all 115 rooms. Minibars provide refreshments, and room service makes dining in an option. Nice touches to enhance your stay include free toiletries and premium bedding. Phones, irons/ironing boards, and desks are also available.

The restaurant, UNWIND on Symmons, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Unwind Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the indoor swimming pool and spa tub. Business travelers can take advantage of a conference center and a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Bunbury hotel include Back Beach and Koombana Bay.

Standard Room, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134* Per night/room 26 Aug. - 27 Aug.

Deluxe Room, 1 Queen Bed, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Single Beds, Accessible, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Hotel Lord Forrest ratings based on 605 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Lord Forrest

Everyone (310) Couples (203) Business (1) Family (91)
5 out of 5

Posted by on 9 Aug. 2020

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Comment from Hotel Management

12 Aug. 2020 by Lord Forrest Hotel

Thanks for staying with us. We appreciate your feedback!

2 out of 5
We booked an Ocean view suite through Wotif, but were given a suite that overlooks buildings and a car park. Their response when we complained was well it was a third party booking. Very disappointed - if i wanted views of the building I would have just paid for a standard room. We could see the ocean if we went on the balcony, stood on a chair and leaded around the building..

Posted by , from Perth on 9 Aug. 2020

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3 out of 5
Room was good, parking directions not clear, rang Best Western number to get clearer parking instructions, they couldn’t get through to hotel, so had to go back to reception. Difficult getting loaded luggage trolley up ramp and into hotel. Toaster blew all power points in room but housekeeping quickly reconnected and provided new toaster. However have noticed today we have been charged $38.50 on our credit card with no explanation.

Posted by , from Bunbury on 3 Aug. 2020

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Comment from Hotel Management

4 Aug. 2020 by Lord Forrest Hotel

Thank you for your review.

2 out of 5
The hotel was once a standout but it has turned into a massive disappointment. While COVID has been difficult the lack of service and even lack of basics such as soap in the rooms was embarrassing. We were charged a room rate that was not cheap but service was scanty. Will not stay here again.

Posted by , from Perth on 24 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Lord Forrest Hotel

Thank you for reviewing your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for all guests in the future.

1 out of 5
Paid $170 for a first floor room for the night, the mattress was bloody rock hard, and only got two thin ass pillows that i had to share with my missus

Posted by , from perth on 21 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Lord Forrest Hotel

Thank you for reviewing your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for all guests in the future.

3 out of 5
Clean rooms, smell from the pool was quite invasive

Posted by , from Perth on 13 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Lord Forrest Hotel

Thank you for reviewing your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon!

5 out of 5

Posted by on 13 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Lord Forrest Hotel

Thank you for rating your recent stay with us. We appreciate the feedback and hope to see you again on your next visit to Bunbury!

5 out of 5
RIPPER PLACE TO STAY LOCATION STAFF PRICE EVERT THING GREAT

Posted by , from GABBADAH WA on 23 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by Lord Forrest Hotel

Thank you so much for your review, Shirley! We are happy to hear you have enjoyed your stay and look forward to welcoming you again next time.

3 out of 5
Have been coming here for years now starting to look tired. Room 409 crack in bathroom sink, drawers in wardrobe should be replaced and staff not replacing towels in room leaving us with none.on a plus love the location

Posted by , from Perth Western Australia on 21 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Lord Forrest Hotel

Thank you for reviewing your recent stay with us, Averil. We have informed our maintenance department of your feedback and will work on it. Hope you will come and stay with us again.

2 out of 5
I ordered the suite with the spa bath. I didn’t get what I ordered on this site. I upgraded to what I ordered and ended up paying an extra $70 to get what I thought I’d ordered in the first place. I was very disappointed.

Posted by , from Mandurah on 2 Jun. 2020

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About the Best Western Plus Hotel Lord Forrest

Location 20 Symmons St, Bunbury, WA 6230

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Hotel Lord Forrest offers its guests an indoor pool and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. There are 4 meeting rooms available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Hotel Lord Forrest. Free self parking is available. Smoking is allowed in designated areas at this 4-star Bunbury hotel.

  • 1 building
  • 115 guestrooms or units
  • 5 levels
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Perth, WA Airport (PER) (175.1 km / 108.8 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Hotel Lord Forrest offers 115 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bunbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

UNWIND on Symmons - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Unwind Bar - This bar specializes in local and international cuisine and serves dinner only. Happy hour is offered. Open select days.

UNWIND on Symmons - Overlooking the pool, this café specializes in local and international cuisine and serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25.00 for adults and AUD 15.00 for children (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lord Forrest
  • Best Western Plus Hotel Lord Forrest Bunbury
  • Quality Hotel Lord Forrest Bunbury
  • Quality Lord Forrest
  • Quality Lord Forrest Bunbury
  • Quality Hotel Bunbury
  • Quality Inn Bunbury
  • Best Western Plus Lord Forrest Bunbury
  • Hotel Lord Forrest
  • Lord Forrest Bunbury
  • Best Western Plus Lord Forrest
  • Best Plus Lord Forrest Bunbury
  • Best Western Plus Hotel Lord Forrest Hotel
  • Best Western Plus Hotel Lord Forrest Bunbury
  • Best Western Plus Hotel Lord Forrest Hotel Bunbury

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.