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4.0 out of 5

"Clean, spacious room. Convenient location. Friendly and helpful staff. " More

By a verified traveller on Sat 07 May 2022

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Hotel Description

Best Western Plus Hotel Lord Forrest puts you in the heart of Bunbury, within just a 10-minute stroll of Bunbury Regional Entertainment Centre and Bunbury CentrePoint. Highlights at this hotel include a restaurant, an indoor swimming pool, and free self parking.

Free WiFi, furnished balconies or patios, and coffee/tea makers are featured in all 115 rooms. Minibars provide refreshments, and room service makes dining in an option. Safes, hair dryers, and phones are also available.

The restaurant, UNWIND on Symmons, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Unwind Bar is the hotel's own bar, serving drinks along with dinner. Business travelers can take advantage of a conference center and a 24-hour business center. Additionally, you'll find free WiFi in public areas, a spa tub, and a coffee shop/cafe. There's also the convenience of car rentals on site.

Places within a 15-minute walk of this 4-star Bunbury hotel include Back Beach and Bunbury Lighthouse.

Standard Room, 1 Queen Bed, Non Smoking, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$134* Per night/room 12 Jun. - 13 Jun.

Deluxe Room, 1 Queen Bed, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Balcony (Converts to 2 Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Apartment, Multiple Beds, Non Smoking, Balcony (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Hotel Lord Forrest ratings based on 498 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Hotel Lord Forrest

Everyone (269) Couples (133) Business (1) Family (84)
4 out of 5
Clean, spacious room. Convenient location. Friendly and helpful staff.

Posted by on 7 May 2022

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5 out of 5
The venue is scrupulously clean, the staff will go above and beyond and the food and facilities were outstanding and close to everything in town. Excellent value for money. We will be annual visitors from now on.

Posted by on 24 Apr. 2022

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4 out of 5
We found the staff really helpful. We had contact with them because cutlery was missing, tv didn't work at first, and the door was left ajar after cleaning! Our belongings were inside and we didn't come back to the hotel until evening. Nothing was stolen, but... Otherwise, the room was really nice, sheets were clean, hot water was good, very little noise from the central area or from other rooms, and staff who acted quickly in our interests. Overall, we would stay again.

Posted by on 21 Apr. 2022

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4 out of 5
Friendly staff, decent price.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Vanessa

Hi Manuel, Thanks for your review. We are glad that you enjoyed your stay!

4 out of 5
It was a good experience, very good location, clean and friendly environment.

Posted by on 18 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by Vanessa

Hi Luis, Thank you for your feedback. We are pleased to read that you had a great stay and loved the location and the staff!

5 out of 5
very clean rooms, great music in the bar at night

Posted by on 14 Apr. 2022

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Comment from Hotel Management

17 Apr. 2022 by Vanessa

Hi Michel, Thank you! We are glad that you enjoyed your stay!

3 out of 5
The accommodation itself was ok, I would say over priced for what it is as it it quite outdated. Food was terrible, dinner was burnt 4/5 people couldn’t eat dinner as it was so burnt. They offered churros in stead of a refund for meal and the churros were Burnt too.

Posted by on 3 Apr. 2022

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Comment from Hotel Management

17 Apr. 2022 by Vanessa

Hi Bree. Thanks for your honest feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
Hotel was ok. Nothing amazing or outstanding.

Posted by on 3 Apr. 2022

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Comment from Hotel Management

17 Apr. 2022 by Vanessa

Hi Nikaghanri, Thanks for your feedback.

3 out of 5
The Lord Forrest is a very tired hotel due for a renovation. The room smelled of cigarettes smoke and we found a cigarette on the balcony to confirm this. WiFi didn’t work - but I did not follow this up. The pillow wasn’t great either. The location was convenient for our purpose in Bunbury and the room configuration for the 3 of us worked well and it was clean. Wouldn’t recommend staying longer than 1 night though.

Posted by on 26 Mar. 2022

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Comment from Hotel Management

31 Mar. 2022 by Vanessa

Dear Kim, thank you for your feedback! We are sorry to hear that you had a smell of cigarettes in your room. Smoking is indeed allowed but only on the balcony with closed doors. We are glad that you enjoyed the central location of the hotel. If you decide to stay with us again, we can provide you with more pillows and can assist you with the wifi.

4 out of 5
Nice property quick stay pity about the noisy neighbours we had

Posted by on 5 Mar. 2022

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Comment from Hotel Management

7 Mar. 2022 by Vanessa

Thank you so much for the feedback. We hope to welcome you back soon again, hopefully with no noisy neighbours!

About the Best Western Plus Hotel Lord Forrest

Location 20 Symmons St, Bunbury, WA 6230

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Hotel Lord Forrest offers its guests an indoor pool and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. There are 4 meeting rooms available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Hotel Lord Forrest. Free self parking is available. Smoking is allowed in designated areas at this 4-star Bunbury hotel.

  • 1 building
  • 115 guestrooms or units
  • 5 levels
  • Built in 1986
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Hotel Lord Forrest offers 115 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. This Bunbury hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Desk chair
  • Travel crib

Food & Drink

UNWIND on Symmons - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Unwind Bar - This bar specializes in local and international cuisine and serves dinner only. Happy hour is offered. Open select days.

UNWIND on Symmons - Overlooking the pool, this café specializes in local and international cuisine and serves breakfast and light fare. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lord Forrest
  • Best Western Plus Hotel Lord Forrest Bunbury
  • Quality Hotel Lord Forrest Bunbury
  • Quality Lord Forrest
  • Quality Lord Forrest Bunbury
  • Quality Hotel Bunbury
  • Quality Inn Bunbury
  • Best Western Plus Lord Forrest Bunbury
  • Hotel Lord Forrest
  • Lord Forrest Bunbury
  • Best Western Plus Lord Forrest
  • Best Plus Lord Forrest Bunbury
  • Best Western Plus Hotel Lord Forrest Hotel
  • Best Western Plus Hotel Lord Forrest Bunbury
  • Best Western Plus Hotel Lord Forrest Hotel Bunbury

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.