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4.3 out of 5

"Overall a good experience. Our room was very clean, spacious, and quiet. Nice warm duvets and we could adjust air conditioning. The lifts could do wi ... " More

By a verified traveller on Tue 30 Jun 2020

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Hotel Description

A luxury stay in the heart of Wellington awaits you at Novotel Wellington. Within steps you'll find Wellington Central Business District and Wellington Waterfront within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room LCD TVs.

All 139 rooms feature iPod docks, WiFi, and wired Internet. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Satellite TV, coffee/tea makers, and free newspapers are also available.

The restaurant, Caucus Restaurant, is open for breakfast, lunch, and dinner. Caucus Bar is the hotel's own bar, serving drinks along with light fare. Conference space, a meeting room, and a business center are among the business amenities offered. Other amenities include a fitness center and WiFi in public areas. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 4.5-star Wellington hotel, attractions include Te Papa (Museum of New Zealand) and TSB Bank Arena.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$111* Per night/room 19 Jul. - 20 Jul.

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Wellington ratings based on 295 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wellington

Everyone (197) Couples (41) Business (1) Family (45)
4 out of 5
Overall a good experience. Our room was very clean, spacious, and quiet. Nice warm duvets and we could adjust air conditioning. The lifts could do with a tidy up as they were run down and gross, but the rest of thew building was nice enough. We didn't realise you need to book a parking space (and that it's $25 a night) so would have appreciated to know that in advance, and the carpark is a nightmare to drive down to if you have a big car. The breakfast was very average and took an extremely long time to be ready despite not many guests. The staff on reception were very friendly and polite. We would stay again.

Posted by on 30 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Peter Johnson

Hello, We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive overall positive feedback. I do apologize for the inconveniences that you had with our lifts, car parking and breakfast. I will ensure to pass your comments on to the appropriate departments for review to ensure that future guests do not have similar issues. Thank you again for sharing your experience, and we welcome you back in the future.

4 out of 5

Posted by on 30 Jun. 2020

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Comment from Hotel Management

30 Jun. 2020 by Peter Johnson

Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.

4 out of 5

Posted by on 26 Jun. 2020

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Comment from Hotel Management

28 Jun. 2020 by Peter Johnson

Hello, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.

5 out of 5
Great sized rooms, beautiful peek of the harbour. Comfy beds. Quite hot in the morning when the sun streams in - but that's not to be complained about!

Posted by on 17 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Peter Johnson

Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.

4 out of 5
It was centrally located and the staff very helpful

Posted by on 16 Mar. 2020

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Comment from Hotel Management

31 Mar. 2020 by Peter Johnson

Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.

3 out of 5
Location was good. Air con was terrible and very warm despite trying to turn down low - very hard to sleep

Posted by on 19 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Kunal

Hi, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Kunal Bhasin Assistant Manager Novotel Wellington

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by kunal bhasin

Kia Ora, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Kunal Bhasin Assistant Manager Novotel Wellington

4 out of 5
Good location, friendly efficient staff but frustrating wifi where you are buying 24 hour bundles - time to update

Posted by on 9 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Kunal Bhasin

Kia Ora, Thank you for reviewing you stay at the Novotel Wellington. We are glad you enjoyed your stay with us and sorry that the wifi was not up to date. We do provide wifi complimentary to all our ALL members and its free to sign up. Once thank you for the feedback and look forward to welcoming you again. Regards, Kunal Bhasin Assistant Manager Novotel Wellington

4 out of 5
Proximity to the city was excellent. Free parking with a hybrid, good buffet breakfast, friendly staff

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Mitchell

Kia Ora, Thank you for your feedback regarding your recent stay at Novotel Wellington. We hope to see you again soon. Warm Regards, Mitchell Sherman Assistant Manager Novotel Wellington

5 out of 5
Handy location and incredibly wonderful staff. Food was very nice and room offered everything we needed

Posted by , from Nelson on 27 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Mitchell

Kia Ora, Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon. Kind Regards, Team Novotel

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The luxury Novotel Wellington also features a fitness center, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This 4.5-star Wellington hotel is smoke free.

  • 139 guestrooms or units
  • 30 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (8.3 km / 5.1 mi)
  • Train station: Wellington Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wellington offers 139 accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Wellington hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Caucus Restaurant - This restaurant serves breakfast, lunch, and dinner.

Caucus Bar - This bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 32.00 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: NZD 25.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Wellington
  • Novotel Wellington
  • Wellington Novotel
  • Novotel Wellington Hotel Wellington
  • Novotel Wellington Hotel
  • Accor Wellington
  • Novotel Wellington Hotel
  • Novotel Wellington Wellington
  • Novotel Wellington Hotel Wellington

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.