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4.5 out of 5

"Staff were friendly however room needs updating - heater " More

By a verified traveller on Mon 03 Aug 2020

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Hotel Description

Astelia Apartment Hotel places you in the center of Wellington, steps from Wellington Central Business District and within a short 5-minute stroll of Cuba Street Mall. Highlights at this property include in-room kitchenettes, washers/dryers, and free WiFi.

You can enjoy a flat-screen TV with digital channels, and each apartment features an espresso maker, a hair dryer, and a phone. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and a pillow menu.

This smoke-free apartment building offers free WiFi in public areas, express check-out, and childcare. Other amenities include dry cleaning/laundry services, free newspapers in the lobby, and luggage storage.

Attractions within a 10-minute walk of this 4-star Te Aro property include Wellington Waterfront and TSB Bank Arena.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137* Per night/room 30 Oct. - 31 Oct.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Astelia Apartment Hotel ratings based on 872 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Astelia Apartment Hotel

Everyone (442) Business (5) Couples (325) Family (103)
3 out of 5

Posted by on 5 Sep. 2020

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3 out of 5
Staff were friendly however room needs updating - heater

Posted by on 3 Aug. 2020

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4 out of 5

Posted by on 12 Jul. 2020

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4 out of 5
Due to insufficient parking availability at the Astelia, we were upgraded to the Boulcott Suites free of charge and not charged for the parking. This was excellent service. It would have been nice if we had prior warning. The Boulcott was far beyond our expectations and was only 200m away from the Astelia. Simple check in and great service. The apartment was beautiful and had everything we needed.

Posted by , from New Plymouth on 5 Jul. 2020

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4 out of 5
Highly recommend Astelia Apartments. Great location, amenities and friendly helpful staff. Only criticism would be in design of apartment; take at least 1 1/2 metres from spacious living area to increase bathroom area would make it much more comfortable. Otherwise enjoyed our 3 night stay immensely.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by T

Dear Guest, We are very happy to see you enjoyed your stay with us. We agree the location is perfect for exploring the city. Many thanks for your feedback and rating, we really appreciate it. Warm regards, Tamara

5 out of 5
Refreshed tea, milk, coffee and towels daily great.

Posted by , from Wales on 7 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by T

Dear Kat, Thanks for staying with us, we appreciate your feedback! Warm regards, Tamara

4 out of 5
The location was excellent. The be linen was nice but there were some unclean parts. Mostly very good though

Posted by on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by T

Dear Guest, Thanks for your feedback, we will work to rectify the issues you have brought to our attention. Thanks for staying with us. Warm regards, Tamara

5 out of 5
The location was perfect for my needs, located in the central city. Clean, quiet. I will stay here again

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by T

Dear Guest, Thanks for staying with us. We appreciate your feedback and look forward to welcoming you back again. Warm regards, Tamara

4 out of 5
Great friendly staff. Parking building was terrible.

Posted by on 3 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by T

Dear Guest, Thanks for staying with us. We appreciate your feedback! Warm regards, Tamara

5 out of 5
It was clean and well looked after. The reception staff were very helpful.

Posted by on 31 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by T

Dear Guest, Thanks for staying with us. We appreciate your feedback! Warm regards, Tamara

About the Astelia Apartment Hotel

Location 156 Willis Street, Wellington, 6011

Renovations + Closures

The following facilities are closed on Christmas Day:

  • Front desk

Property Features

Astelia Apartment Hotel offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-out. Public spaces have free WiFi. This 4-star Wellington apartment is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 10 levels
  • Childcare (surcharge)
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Wellington Intl. Airport (WLG) (7.4 km / 4.6 mi)
  • Train station: Wellington Station (1.4 km / 0.9 mi)

Room Amenities

Astelia Apartment Hotel offers 75 accommodations with washers/dryers and espresso makers. A pillow menu is available. Accommodations at this 4-star apartment have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 9:30 AM
  • Monday - Sunday: 2:00 PM - 8:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 7:30 AM - 9:30 AM
  • Monday - Sunday: 2:00 PM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NZD 28.00 per day
  • Early check-in fee: NZD 30.00 (subject to availability)
  • Late check-out fee: NZD 30.00 (subject to availability)
  • Rollaway bed fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astelia Apartment Wellington
  • Astelia Apartment Hotel
  • Astelia Apartment Hotel Wellington
  • Astelia Wellington
  • Central Stratford Apartment Wellington
  • Astelia Apartment Hotel Apartment
  • Astelia Apartment Hotel Wellington
  • Astelia Apartment Hotel Apartment Wellington

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.