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4.5 out of 5

"Room on first night had no hot water for the shower and the fridge didn't work (not a reflection on the rest of the room which was excellent). Talk ... " More

By a verified traveller on Sun 15 Jul 2018

Hotel Description

Astelia Apartment Hotel places you in the centre of Wellington, steps from Wellington Central Business District and within a short 5-minute stroll of Cuba Street Mall. Highlights at this property include in-room kitchenettes, washers/dryers and free WiFi.

You can enjoy a flat-screen TV with digital channels, and each apartment features a coffee/tea maker, a hairdryer and a phone. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a dishwasher. Nice touches to enhance your stay include free toiletries and a pillow menu. Limited housekeeping is available.

This smoke-free apartment offers free WiFi in public areas, express check-out and childcare. Other amenities include luggage storage and a lift. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Te Aro property include Civic Square and Courtenay Place.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$107 per night

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Astelia Apartment Hotel ratings based on 849 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Astelia Apartment Hotel

Everyone (435) Couples (316) Business (5) Family (94)
5 out of 5
Very handy to the city. Very friendly and helpful service. Made us feel very welcome and sorting parking last minute wasn’t an inconvenience at all

Posted by on 26 May 2019

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5 out of 5
Great location central city close to university and halls of residence all walking distance

Posted by on 25 May 2019

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4 out of 5
Good value, clean, comfortable and quiet. Great location.

Posted by on 19 Apr. 2019

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Comment from Hotel Management

11 May 2019 by Astelia Apartment Hotel

Dear Guest, Thank you for sharing your recent experience with us and your kind words! We look forward to welcoming you back the next time you are in Wellington. Kind regards, jaya

5 out of 5
Great location - clean - spacious - good amenities - quiet.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

11 May 2019 by Astelia Apartment Hotel

Dear Guest, It was great to read that your family stay in Wellington was a big hit. We look forward to your next visit. Kind Regards, Jaya

3 out of 5
Rooms are starting to look a little dated, with actual room keys instead of electronic fobs, an oil column heater, etc. The studio we had was quite small and was on the side of the building so there was no view. Wireless internet was good.

Posted by , from Marlborough, NZ on 8 Apr. 2019

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Comment from Hotel Management

11 May 2019 by Astelia Apartment Hotel

Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed your stay in general. However, we're disappointed that your stay with us was less than satisfactory. This is not up to our usual high standards please rest assured that the issues raised above have been addressed. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great accommodation experience that our guests have grown so fond of. Kind regards Jaya

4 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

11 May 2019 by Astelia Apartment Hotel

Dear Guest, It was great to have you stay with us. We hope to welcome you back soon. Warm regards, Jaya

5 out of 5
Location and uncomfortable room and nice easy check in. I would have liked to have herbal tea as well in the room. An excellent place.

Posted by on 31 Mar. 2019

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Comment from Hotel Management

11 May 2019 by Astelia Apartment Hotel

Dear Guest, We appreciate you taking out the time to share your feedback with us. We take great pride in serving your needs and are delighted to hear that we have met your expectations. We hope you choose to stay with us again whenever your travels bring you back to Wellington. Warm regards Jaya

4 out of 5
Opening window on to street. Close to Cuba St. Comfortable.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

13 May 2019 by Astelia Apartment Hotel

Dear Guest, Thank you for sharing your recent experience with us and your kind words! We look forward to welcoming you back the next time you are in Wellington. Kind regards, Jaya

5 out of 5
Great location and overall a great place to stay. Front desk staff were all very helpful and the secure parking across the road was easy and useful to have. Room was spacious but a window that opened in the bedroom would have been nice as it was quite stuffy overnight.

Posted by on 23 Mar. 2019

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Comment from Hotel Management

13 May 2019 by Astelia Apartment Hotel

Dear Guest, Thank you for your recommendation. It is great to read that our staff stood out during your stay. We are happy to know that you enjoyed our hotel location and also our spacious room. I hope you will return again in the future. Regards Jaya

5 out of 5
Have stayed before and will stay again . Friendly staff great location .

Posted by on 19 Mar. 2019

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Comment from Hotel Management

13 May 2019 by Astelia Apartment Hotel

Dear Guest, Thank you for your recommendation. It is great to read that our staff stood out during your stay. We will make sure they know, as we are proud of how they look after our customers. Kind Regards, Jaya

About the Astelia Apartment Hotel

Location 156 Willis Street, Wellington, 6011

Renovations + Closures

The following facilities are closed for Christmas Day (25 December):

  • Front desk

Property Features

As a guest of Astelia Apartment Hotel, you'll find express check-out and a lift. Public spaces have free WiFi. Parking is available for a fee. This 4-star Wellington apartment is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 10 levels
  • Childcare (surcharge)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (7.4 km / 4.6 mi)
  • Train station: Wellington Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Astelia Apartment Hotel offers 75 forms of accommodation with washers/dryers and coffee/tea makers. A pillow menu is available. Accommodation at this 4-star apartment has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. 32-inch Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Digital channels
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-9 PM
  • Saturday-Sunday: 8 AM-9 PM

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 8 AM - 9 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 27.00 per day
  • Nearby parking fee: NZD 27.00 per day
  • Early check-in fee: NZD 30.00 (subject to availability)
  • Late check-out fee: NZD 30.00 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: NZD 45.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Astelia Apartment Hotel Wellington
  • Astelia Apartment Hotel
  • Astelia Wellington
  • Central Stratford Apartment Wellington

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.