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"Nice Hotel, staff were friendly. A bit out of the way though " More

By a verified traveller on Sun 11 Nov 2018

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Hotel Description

Comfort Inn by the Bay places you steps from Van Ness Avenue and within a 10-minute stroll of Lombard Street. Highlights at this hotel include in-room free WiFi and LCD TVs.

IPod docks, digital TV, and coffee/tea makers are featured in all 138 rooms. Nice touches to enhance your stay include hydromassage showerheads and slippers, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, down comforters, and free weekday newspapers are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include coffee/tea in a common area, limo/town car service, and a computer station. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this Marina District hotel include Ghirardelli Square and Fort Mason.

Traditional Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$121* Per night/room 30 Nov. - 1 Dec.

Traditional Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Single Beds, No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Single Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Inn by the Bay ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn by the Bay

Everyone (4)
4 out of 5
Nice Hotel, staff were friendly. A bit out of the way though

Posted by , from Australia on 11 Nov. 2018

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3 out of 5
Hotel location near fisherman’s wharf. Breakfast is average. Hotel price was excessive (75% higher than previous and following week) but then all hotels were expensive due to Salesforce conference.

Posted by on 28 Sep. 2018

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3 out of 5

Good location, worn out carpets

Room was clean, staff friendly, carpets way overdue for replacement.

Posted by , from australia on 12 May 2017

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Comment from Hotel Management

23 May 2017 by Comfort Inn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Aguilar Front Office Manager Comfort Inn By The Bay

3 out of 5

Close to everything

This hotel is so close to the marina and pier and a short walking distance to tram stops and parks. The hotel staff were helpful and accommodating. The hotel had signs of wear and tear but overall a decent hotel.

Posted by , from australia on 6 Apr. 2016

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Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn by the Bay. The hotel can provide concierge services and limo/town car service. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (25.1 km / 15.6 mi)
  • Train station: San Francisco Station (4.8 km / 3 mi)
  • Metro station: Hyde St & Lombard St Stop (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn by the Bay offers 138 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 17.00 per person (one way)
  • Airport shuttle fee per child: USD 17.00 (one-way), (up to 18 years old)
  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Bay
  • Comfort Inn Bay Hotel
  • Comfort Inn Bay Hotel San Francisco
  • Comfort Inn Bay San Francisco
  • Comfort Inn By The Bay Hotel San Francisco
  • Comfort Inn San Francisco
  • San Francisco Comfort Inn
  • Comfort Inn by the Bay Hotel
  • Comfort Inn by the Bay San Francisco
  • Comfort Inn by the Bay Hotel San Francisco

You should know

  • Comfort Inn by the Bay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.