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Alma San Diego Downtown, a Tribute Portfolio Hotel

4.0 star property
Hotel with 2 restaurants, near Petco Park

Photo gallery for Alma San Diego Downtown, a Tribute Portfolio Hotel

Premium Room, 1 King Bed, Balcony, City View
Property video
Suite, 1 King Bed with Sofa bed
1 bedroom, Frette Italian sheets, premium bedding, down duvets
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
The current price is AU$276
includes taxes & fees
8 July - 9 July

Explore the area

Map
1047 5th Ave, San Diego, CA, 92101
  • San Diego Convention Center
    ‪12 min walk‬
  • Petco Park
    ‪13 min walk‬
  • San Diego Zoo
    ‪3 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Harbour View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Studio Suite, 1 Bedroom, Harbour View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Balcony)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 King Bed, Non Smoking, Balcony (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Renovated in 2022
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Diego

Alma San Diego Downtown, a Tribute Portfolio Hotel puts you in the heart of San Diego, within a 20-minute stroll of Petco Park and San Diego Convention Center. Highlights at this boutique hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The café, The Cafe, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Downtown San Diego hotel include Waterfront Park and Seaport Village.

What's nearby

  • San Diego Convention Center - 12 min walk - 1.0 km
  • Petco Park - 13 min walk - 1.2 km
  • Seaport Village - 15 min walk - 1.3 km
  • USS Midway Museum - 19 min walk - 1.6 km
  • San Diego Zoo - 3 min drive - 3.0 km

Getting around

  • 5th Avenue Station - 1 min walk
  • San Diego Santa Fe Depot - 11 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 14 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪The Lobby - ‬1 min walk
  • ‪REI DO Gado Restaurant - ‬2 min walk
  • ‪Stout Public House - ‬2 min walk
  • ‪The Grant Grill - ‬2 min walk

About this property

Alma San Diego Downtown, a Tribute Portfolio Hotel

Hotel with 2 restaurants, near Petco Park
Alma San Diego Downtown, a Tribute Portfolio Hotel offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 14 meeting rooms available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Alma San Diego Downtown, a Tribute Portfolio Hotel. For a fee, parking is available. A complete renovation of Alma San Diego Downtown, a Tribute Portfolio Hotel was completed in October 2022.

This 4-star San Diego hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2008
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Alma San Diego Downtown, a Tribute Portfolio Hotel offers 211 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down duvets and premium bedding. 36-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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4.5 out of 5, Wonderful, 935 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Leave of Absence
  • The Cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift (94 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Destination fee: USD 35.
  • Resort fee: USD 39.45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • Phone calls

We've listed all charges provided to us by the property.

The property's resort fee includes a daily USD 10 food and beverage credit which can be used in the on-site restaurant or for in-room dining.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Palomar San Diego
Kimpton Alma Hotel an IHG Hotel
Kimpton Alma San Diego an IHG Hotel
Kimpton Hotel Palomar San Diego an IHG Hotel
"Kimpton Hotel Palomar San Diego an IHG Hotel"
Alma San Diego Downtown, a Tribute Portfolio Hotel Hotel
Alma San Diego Downtown, a Tribute Portfolio Hotel San Diego

Frequently asked questions

What is the cancellation policy at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Alma San Diego Downtown, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alma San Diego Downtown, a Tribute Portfolio Hotel?

As of 2 July 2025, prices found for a 1-night stay for 2 adults at Alma San Diego Downtown, a Tribute Portfolio Hotel on 8 July 2025 start from AU$215.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Yep, Alma San Diego Downtown, a Tribute Portfolio Hotel has covered valet parking with in/out privileges for USD 60 per night.

Are there any beaches close to Alma San Diego Downtown, a Tribute Portfolio Hotel?

The closest beach to Alma San Diego Downtown, a Tribute Portfolio Hotel is Mission Beach (10.6 km).

Does Alma San Diego Downtown, a Tribute Portfolio Hotel have a pool?

Alma San Diego Downtown, a Tribute Portfolio Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Alma San Diego Downtown, a Tribute Portfolio Hotel features an outdoor pool, 2 restaurants and 2 bars.

What makes Alma San Diego Downtown, a Tribute Portfolio Hotel a romantic place to stay?

Al fresco dining and a bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at Alma San Diego Downtown, a Tribute Portfolio Hotel.

Is Alma San Diego Downtown, a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Alma San Diego Downtown, a Tribute Portfolio Hotel is a hit with families.

Does Alma San Diego Downtown, a Tribute Portfolio Hotel serve breakfast?

Sure does, full breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Alma San Diego Downtown, a Tribute Portfolio Hotel?

No, Alma San Diego Downtown, a Tribute Portfolio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Alma San Diego Downtown, a Tribute Portfolio Hotel?

Furry friends are welcome at Alma San Diego Downtown, a Tribute Portfolio Hotel, with food and water bowls on offer.

Alma San Diego Downtown, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 453 out of 654 reviews
Rating 8 - Good. 93 out of 654 reviews
Rating 6 - Okay. 60 out of 654 reviews
Rating 4 - Poor. 25 out of 654 reviews
Rating 2 - Terrible. 23 out of 654 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Stayed 2 nights in Mar 2025

10/10 Excellent

Ramona, perris

Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service

Convenient location

Nice trendy hotel. mattress needs replacing as they sink in the middle. Temperature control didn’t work well and was too cold at night and not enough bed covering. Staff are very pleasant and good location. Like the cafe and assessable bar. Think a little too pricey and not sure I would pay that price again and don’t understand a resort fee for a downtown hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel downtown

Great hotel in the Gas Lamp district. Lots of dining, and amenities nearby. The room was comfortable with great style and decor. I will say the lights had a short and several of them did not work properly. The fridge also did not stay cold. Pool is great and lots of great seating. Food and drinks were great and the staff is very friendly and accommodating. Affordable parking is a challenge, but it is downtown San Diego.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Zeyu

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at all costs! Room is smelly from the nearby restaurant vents. Staff are poorly trained and don’t follow along complaints and solutions. Food credits are confusing to use
Stayed 2 nights in Mar 2025

2/10 Terrible

Yessenia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Extra charges on my card! When I went to ask what is was for no one could provide me with an exact answer. Terrible service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel. Up charge for parking. Room provided was not as nice as the photos on Expedia.
Stayed 1 night in Mar 2025

10/10 Excellent

Fitzhashes

Everything was awesome!’nn
Stayed 1 night in Mar 2025

10/10 Excellent

Orlando

Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

4/10 Poor

Jason

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
There was not enough staff to help. Food choices are very limited. The area around the hotel is very unsafe, with homeless people yelling and sleeping all over the sidewalk.
Stayed 1 night in Mar 2025

8/10 Good

Xiaoqiang

Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Has valet service for $60 a night with unlimited ins and outs. As a VIP member, I received a free bottle of white wine. Also received $35 credit for either food or drinks and 2 free wine vouchers. I stayed on the 4th floor, which is where the pool is. It seemed like a good idea at first to have the pool near by; however, it was quite noisy in the morning when we were trying to sleep in. The room itself was nice. The only thing I didn’t like about it was the bathroom door. It’s a sliding door with no lock and it doesn’t fully cover the opening so you can peek through the side. It’s okay if you went with a partner or someone you’re comfortable with, but otherwise I would keep that in mind.
Stayed 1 night in Mar 2025

8/10 Good

Leila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibe! First room I was placed in was uncomfortable and had a funny smell. Without a problem, they switched my room. I liked the second room I stayed in the last night. Convenient and close to convention center.
Stayed 3 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Jocelyn

Stayed 2 nights in Mar 2025

10/10 Excellent

Maryam

Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

mark, chandler

Stayed 1 night in Mar 2025

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and the staff was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jayd

Stayed 1 night in Mar 2025

10/10 Excellent

Leigha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel aesthetic was very nice. Staff were extremely helpful and friendly. The café was tasty. Only complaint is that the pool did not get any direct sun until almost 2 PM every day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lawrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Tre) greeted me with a smile and was very polite and helpful during my checkin. The room was very quiet, clean and comfortable. I will return for another visit.
Stayed 1 night in Mar 2025