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Excellent!
82%
of guests recommend
4.3 out of 5
Wotif Guest Rating

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Hotel Description

A luxury stay in Mont Albert awaits you at Quest Mont Albert. You'll be 9.6 km (6 mi) from Chadstone Shopping Mall and 5.2 km (3.3 mi) from Deakin University. Highlights at this property include in-room kitchens, washers/dryers and free WiFi.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony, a living room and a dining area. A kitchen comes with a fridge, a microwave and a hob, making in-room dining convenient, and the minibar provides refreshments. A DVD player, a coffee/tea maker and a safe are also available.

This business-friendly apartment offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find laundry facilities, a free food/drink shopping service and concierge services. Each morning continental breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4.5-star Mont Albert property include Caulfield Racecourse and Melbourne Cricket Ground.

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$112* Per night/room 27 Oct. - 28 Oct.

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Mont Albert ratings based on 186 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Mont Albert

Everyone (88) Couples (36) Family (58)
5 out of 5

Posted by on 12 Oct. 2019

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4 out of 5

Posted by on 26 Aug. 2019

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4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Quest Mont Albert

Thank you for the great 4-star review!

5 out of 5
Very cold day & the heater was turned on......... love that little touch

Posted by on 20 Jun. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest Mont Albert

Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff made your experience pleasant with that special touch on arrival. We do take pride in catering to our guests’ needs the best way we can and I hope we gave you a little taste of it so you visit us again! It was a pleasure to have you here. We hope to see you again one day.

3 out of 5
The dishwasher was going when we got the around 4pm. The pillows weren’t very comfortable. The shower in the bath needed a handle rail for safety

Posted by on 16 Jun. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest Mont Albert

Thank you very much for taking the time to review your stay with us and for choosing Quest Mont Albert. II can see that you weren't fully satisfied with our property amenities- thank you very much for sharing it with us as this way we can find the way to improve our services. We appreciate your suggestions- we will definitely discuss it with our management team. We are currently in the process of installing hand rails in our bathrooms! Thank you again for choosing Quest Mont Albert. We hope to see you again in the future.

4 out of 5
Clean convenient and really helpful reception staff who was fantastic ( chap called Sunny) Shower and tub dangerous as floor of tub very slippery and no handles on wall for short people to climb in to have a shower I would be happy to stay again but would pack a non slip bath mat with me

Posted by on 13 May 2019

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Comment from Hotel Management

17 May 2019 by Kris

Dear Guest, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff made your experience pleasant, especially Sunny! We can ensure the next time you stay with us at Quest Mont Albert, that we provide you with a non-slip bath mat for your convenience. We do take pride in catering to our guests’ needs the best way we can and I hope we gave you a little taste of it so you visit us again! It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

5 out of 5
Very spacious and clean. Great aircon. Very friendly staff on check in and out

Posted by on 6 May 2019

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Comment from Hotel Management

17 May 2019 by Kris

Thank you for your five star review! I am pleased to hear that our staff made your experience and that you enjoyed our hotel facilities. It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

5 out of 5
Clean rooms, very generous sized apartment. Staff very welcoming and friendly. Kitchen well equipped but could do with some microwaveable containers. Close to public transport.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Kris

Dear Guest, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff were very welcoming and friendly, and that you enjoyed our facilities during your stay. We appreciate your review as it helps our team improve our facilities and enables us to provide the best experience possible when staying in a Quest Apartment. If you come back to us and have any special requests, please contact us directly to make sure you you receive the best possible rate and you get everything you need during your stay. It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

1 out of 5
It’s extremely bad experience. We checked in around 7pm. When we come back at 3am in the morning. Two people are sleeping on my bed. The duty manager asked us to leave. We finally moved to a room next door. What a terrible experience!!!

Posted by on 3 Jan. 2019

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5 out of 5
Great location for what we needed. Quick checkin, free parking, very nice room.

Posted by on 16 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Kris

Dear Guest, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our location suited your needs and that you benefited from our facilities. It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

Property Features

Public spaces have free WiFi. A business centre, a limo/town car service, and a meeting room are available. A round-trip airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Quest Mont Albert. The apartment can provide concierge services and a complimentary food/drink shopping service. For a fee, parking is available. This 4.5-star Mont Albert apartment is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Built in 2019
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (38.6 km / 24 mi)
  • Metro station: Mont Albert Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mont Albert offers 91 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to furnished balconies. This individually furnished accommodation has separate living rooms. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 10:00 PM.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 7 AM - 10:00 PM.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.00 per night.

Pets

  • Pets: AUD 200 per accommodation, per stay, plus a deposit of AUD 200 per stay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12 for adults and AUD 12 for children (approximately)
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Self-parking fee: AUD 15 per night (in/out privileges)
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 200 per accommodation, per stay
  • Rollaway bed fee: AUD 25.00 per night
  • Credit card charges are subject to a surcharge of AUD 2.2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mont Albert Quest
  • Quest Apartment Mont Albert
  • Quest Mont Albert
  • Quest Mont Albert Whitehorse
  • Quest Mont Albert Apartment
  • Quest Mont Albert Apartment
  • Quest Mont Albert Mont Albert
  • Quest Mont Albert Apartment Mont Albert

You should know

  • Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.wotif.com/Melbourne-Hotels-Quest-Mont-Albert.h8040988-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.