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4.3 out of 5

"Good accommodation at a reasonable price close to transport and a walk to Box Hill. " More

By a verified traveller on Mon 16 Dec 2019

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Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment (Pet friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

A luxury stay in Melbourne awaits you at Quest Mont Albert. You'll be 5.2 km (3.3 mi) from Deakin University and 9.6 km (6 mi) from Chadstone Shopping Mall. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony, a living room, and a DVD player. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a safe are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a business center. Additionally, you'll find laundry facilities, a free grocery shopping service, and concierge services. Each morning continental breakfast is served between 7:00 AM and 1:00 PM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4.5-star Mont Albert aparthotel include Toorak Road and Church Street.

Quest Mont Albert ratings based on 188 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Mont Albert

Everyone (89) Couples (37) Family (59)
4 out of 5
Good accommodation at a reasonable price close to transport and a walk to Box Hill.

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Quest Mont Albert

Thank you so much for the review! We do our best to meet every guests needs, and it's great to hear the location was convenient for you. Hope to see you again in the future!

5 out of 5

Posted by on 19 Oct. 2019

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Comment from Hotel Management

17 Dec. 2019 by Quest Mont Albert

Thank you very much for the 5/5 review. It's wonderful to hear when guests enjoy our amenities, staff and location. Hope to see you again!

5 out of 5

Posted by on 12 Oct. 2019

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4 out of 5

Posted by on 26 Aug. 2019

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4 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by Quest Mont Albert

Thank you for the great 4-star review!

5 out of 5
Very cold day & the heater was turned on......... love that little touch

Posted by on 20 Jun. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest Mont Albert

Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff made your experience pleasant with that special touch on arrival. We do take pride in catering to our guests’ needs the best way we can and I hope we gave you a little taste of it so you visit us again! It was a pleasure to have you here. We hope to see you again one day.

3 out of 5
The dishwasher was going when we got the around 4pm. The pillows weren’t very comfortable. The shower in the bath needed a handle rail for safety

Posted by on 16 Jun. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest Mont Albert

Thank you very much for taking the time to review your stay with us and for choosing Quest Mont Albert. II can see that you weren't fully satisfied with our property amenities- thank you very much for sharing it with us as this way we can find the way to improve our services. We appreciate your suggestions- we will definitely discuss it with our management team. We are currently in the process of installing hand rails in our bathrooms! Thank you again for choosing Quest Mont Albert. We hope to see you again in the future.

4 out of 5
Clean convenient and really helpful reception staff who was fantastic ( chap called Sunny) Shower and tub dangerous as floor of tub very slippery and no handles on wall for short people to climb in to have a shower I would be happy to stay again but would pack a non slip bath mat with me

Posted by on 13 May 2019

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Comment from Hotel Management

17 May 2019 by Kris

Dear Guest, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff made your experience pleasant, especially Sunny! We can ensure the next time you stay with us at Quest Mont Albert, that we provide you with a non-slip bath mat for your convenience. We do take pride in catering to our guests’ needs the best way we can and I hope we gave you a little taste of it so you visit us again! It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

5 out of 5
Very spacious and clean. Great aircon. Very friendly staff on check in and out

Posted by on 6 May 2019

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Comment from Hotel Management

17 May 2019 by Kris

Thank you for your five star review! I am pleased to hear that our staff made your experience and that you enjoyed our hotel facilities. It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

5 out of 5
Clean rooms, very generous sized apartment. Staff very welcoming and friendly. Kitchen well equipped but could do with some microwaveable containers. Close to public transport.

Posted by on 20 Jan. 2019

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Comment from Hotel Management

28 Jan. 2019 by Kris

Dear Guest, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff were very welcoming and friendly, and that you enjoyed our facilities during your stay. We appreciate your review as it helps our team improve our facilities and enables us to provide the best experience possible when staying in a Quest Apartment. If you come back to us and have any special requests, please contact us directly to make sure you you receive the best possible rate and you get everything you need during your stay. It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

Property Features

Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Quest Mont Albert. The aparthotel can provide concierge services and a complimentary grocery shopping service. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Built in 2019
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Mont Albert Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Mont Albert offers 91 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. These individually furnished accommodations have separate living rooms. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 12 for adults and AUD 12 for children (approximately)
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Self parking fee: AUD 15 per night (in/out privileges)
  • Pet deposit: AUD 150 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of AUD 2.2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mont Albert Quest
  • Quest Apartment Mont Albert
  • Quest Mont Albert
  • Quest Mont Albert Whitehorse
  • Quest Mont Albert Apartment
  • Quest Mont Albert Aparthotel
  • Quest Mont Albert Mont Albert
  • Quest Mont Albert Aparthotel Mont Albert

You should know

  • Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.