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4.4 out of 5

"The location of the hotel was right in the heart of Santa Monica’s shopping area. It is a basic hotel with basic amenities, however it is clean and f ... " More

By a verified traveller on Wed 17 Jul 2019

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Hotel Description

Hotel Carmel puts you in the heart of Santa Monica, within steps of popular attractions like Third Street Promenade and Santa Monica Place. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 97 rooms feature satellite TV, free weekday newspapers, and ceiling fans. Room service, safes, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include coffee/tea in a common area, a computer station, and multilingual staff. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute walk of this Downtown hotel include Santa Monica Pier and Santa Monica Beach.

Standard Room, 1 Queen Bed (size)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$302* Per night/room 3 Aug. - 4 Aug.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Carmel ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Carmel

Everyone (10)
5 out of 5

Posted by on 2 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Angela Rogers, General Manager

Thank you for your review and for staying with us.

4 out of 5
The location of the hotel was right in the heart of Santa Monica’s shopping area. It is a basic hotel with basic amenities, however it is clean and functional with lovely staff.

Posted by , from Sydney on 17 Jul. 2019

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5 out of 5
Great location, easy to walk to pier and shopping area. Fantastic breakfast at Jinnky’s located next door to hotel. Hotel is older, however room very clean, freshly painted and well maintained. Great value for money for a short stay. We have 4 nights are could not have been happier with the location and staff very friendly.

Posted by on 17 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Angela Rogers, General Manager

Thank you for your review and for staying with us!

4 out of 5
This hotel is in a fantastic location! We are a family of five and stayed in a queen suite! It was great ! 2 rooms . One with two queen beds and the other a living room with a fold out sofa bed! Brilliant! There was a small fridge but unfortunately no kettle or microwave. The staff were friendly and helpful. I would definitely stay here again and recommend this hotel .

Posted by , from Brisbane Australia on 11 Dec. 2018

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Comment from Hotel Management

5 Jan. 2019 by Angela Rogers, General Manager

Thanks for staying with us and for your review. We do provide a daily complimentary coffee service for all guests of the Hotel Carmel from 630a to 10a in our hotel lobby.

4 out of 5

Older hotel, friendly staff, great location

Rooms are small, the king size bed was very comfortable for my 10 year old son & I, the wifi was okay in the lobby but patchy in the room. But you can’t beat the location so I think it’s value for money in Santa Monica ..we ordered room service from the restaurant next door & it was delicious & good value, I do recommend this hotel for the price.

Posted by , from new zealand on 15 Aug. 2018

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Comment from Hotel Management

20 Aug. 2018 by Angela Rogers, General Manager

Thank you for your review and for staying with us.

4 out of 5
Fantastic location -1 block from the pier. Plenty of amenities within a stone throw. Also very close to clothes shopping precinct. Hotel is old and a bit run down but very clean. The cheapest accomm we could find for a family of four in santa monica.

Posted by on 8 Jun. 2018

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Comment from Hotel Management

11 Jun. 2018 by Angela Rogers, General Manager

Thanks for your review and for staying with us!

5 out of 5

Lovely staff made this experience for me

Pros: Staff, free coffee, great location
Cons: It's a bit dated, but very clean and comfy
Location: Right in the thick of Santa Monica - everything is walking distance
Lovely stay right near the beach in Santa Monica (2 min walk), and much more reasonably priced than ocean front hotels. The staff are wonderful, accomodating and go out of their way to make you feel welcome. Free coffee and pastries in the morning was also really nice. Would stay here again!

Posted by on 1 Mar. 2018

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Comment from Hotel Management

6 Mar. 2018 by Angela Rogers, General Manager

Thanks for staying with us and we're happy you enjoyed your stay!

4 out of 5

Great central location,next to 3rd st promenade

Pros: Location ,breakfast,cleanliness
Cons: Few little things broken in the room,shower cord missing, wall plugs on tile where something used to be
Great central location,next to 3rd st promenade shops ,close to Nordstrom shops. Short walk from BIG BLUE BUS stops.Very quiet at night, coffee and pastries for breakfast was an unexpected bonus. Would stay there again.

Posted by , from Australia on 14 Jan. 2018

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Comment from Hotel Management

24 Jan. 2018 by Angela Rogers, General Manager

Thank you for your feedback, we appreciate your taking time out of your day to leave them.

4 out of 5
Good hotel, great location only surprise was parking, an additional cost I wasn’t expecting but I probably missed the small print

Posted by on 11 Oct. 2017

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Comment from Hotel Management

8 Nov. 2017 by Angela Rogers, General Manager

Thank you for your review, and we hope you had a wonderful stay with us. Yes there is a $20.00 per night charge for valet parking.

5 out of 5
I had a great time -- the staff were super friendly.

Posted by on 18 Nov. 2016

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Property Features

Hotel Carmel offers its guests tour/ticket assistance, multilingual staff, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Carmel also features concierge services, a fireplace in the lobby, and a safe deposit box at the front desk. Parking is available for a fee. This Santa Monica hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • Built in 1924
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (21.8 km / 13.5 mi)
  • Metro station: Downtown Santa Monica Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Carmel offers 97 air-conditioned accommodations with safes and complimentary weekday newspapers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining
  • LCD television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmel Santa Monica
  • Hotel Carmel
  • Hotel Carmel Santa Monica
  • Carmel Hotel Santa Monica
  • Hotel Carmel Hotel
  • Hotel Carmel Santa Monica
  • Hotel Carmel Hotel Santa Monica

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.