"We arrived very early and the staff we very helpful and got us checked in straight away without no fuss
After travelling for two days from Australia
...
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Royal National Hotel places you in the center of London, within just a 15-minute stroll of popular places like The British Museum and Oxford Street. Highlights at this hotel include a restaurant and in-room free WiFi.
The café, Blooms Cafe, serves pizza. Added amenities include free WiFi in public areas and a coffee shop/cafe. Each morning English breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.
Within a 30-minute walk of this 3-star London City Centre hotel, attractions include Trafalgar Square and Piccadilly Circus.
Royal National Hotel ratings based on 13 Verified Reviews
Review Summary
3.3
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Royal National Hotel
Everyone (3)Couples (5)Family (3)
5 out of 5
We arrived very early and the staff we very helpful and got us checked in straight away without no fuss
After travelling for two days from Australia that meant a lot to us , it’s very close to city buses outside your hotel and very clean , shops and restaurants near by
Excellent hotel
Posted by Brett on 22 Mar. 2023
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Comment from Hotel Management
22 Mar. 2023
by Royal National Hotel
Dear Brett,Thank you for taking the time to leave us amazing feedback post your recent stay.We are delighted to know that you enjoyed your accommodation with us.Thank you for your kind words about our staff. Rest assured that your impressions will be shared with the team.Also, we are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We appreciate our location just as much as you do. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Jashanpreet KaurRoyal National Hotel
1 out of 5
This place has the worst service ever provided by any staff, I was told by the hotel manager Omar that I would be receiving a full refund for my stay and have not even been contacted regarding this refund,
Do no stay here it is a waste of money and time and they will not refund you even when they admit they are at fault.
Horrible hotel and horrible staff
Posted by Luke on 24 Dec. 2022
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Comment from Hotel Management
26 Dec. 2022
by Royal National Hotel
Dear Luke, I’m sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service. I kindly ask you to contact our hotel directly regarding the issue.Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. Kind regards, Athina PetikopoulouRoyal National Hotel
5 out of 5
Our room was newly reovated, clean, very spacious, for London.
The room was warm and comfortable.
Fantastic location
Posted by Bride on 13 Dec. 2022
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Comment from Hotel Management
13 Dec. 2022
by Royal National Hotel
Dear Bride, Thank you so much for such a wonderful feedback and thank you for sharing your impressions with us. Your feedback is valuable to us, and we take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. Again, thank you for sharing your experience with us, and we are looking forward to welcoming you back. All the best, Athina Petikopoulou Royal National Hotel
5 out of 5
Central London so very noisy. Convenient location in walking distance to many places of interest and restaurants.
Room was a good size for London
Shampoo but no conditioner. No extra blankets or pillows. In room tea & instant coffee available.
Posted by Michelle on 4 Nov. 2022
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Comment from Hotel Management
8 Nov. 2022
by Royal National Hotel
Dear Michelle, We appreciate you taking the time to leave us such fantastic feedback following your recent stay at the Royal National Hotel. We are overjoyed to see how much you have enjoyed your stay with us and that you found everything to your liking. We hope that we can get the opportunity to welcome you back shortly and continue to meet your expectations.All the best,Karolina U. Royal National Hotel
2 out of 5
Tiny uncomfortable room, bathroom was the same. Provisions were midsing from room, had to fetch from reception as they wouldnt send any up. While on reception, they never helped with anything and always said i had to go downstairs and organise cabs or teaspoons etc myself.
Had another guest bash on our door at 2am and wake us when we had an early exit the next morning.
We enjoyed our first 4 nights in London at another location but not the last 3 nights we stayed at this place.
Dont recommend.
Posted by Dwayne on 28 Oct. 2022
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Comment from Hotel Management
7 Nov. 2022
by Royal National Hotel
Dear Dwayne, Thank you for sparing some time to leave us feedback following your recent stay at the Royal National Hotel. We are disappointed and saddened to know that, on this occasion, we could not live up to your expectations. We invest time and training for our staff members and I am taken aback hearing that our staff was not courteous towards you. Having said that, we are looking into the matter to provide training when and where required in our efforts to improve our service standards. Your comments are highly valued as our guest satisfaction is our highest priority and rest assured your feedback will be shared amongst the Front of House department. Please accept our sincere apologies for the inconvenience caused. We hope that you can give us another chance, by staying with us again, to show you that your experience was an exception and not of our usual standard. All the best, Karolina U. Royal National Hotel
4 out of 5
Great location for London tourists, very short walk from tube station, large room, quiet and clean.comfortable bed and pillows. Would liked to have had a room safe and small fridge though
Posted by Jez on 5 Oct. 2022
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Comment from Hotel Management
5 Oct. 2022
by Royal National Hotel
Dear Valerie, Thank you so much for such a great review!We work hard to offer high-quality service to every guest and we appreciate you taking the time to provide feedback about your recent experience with us.We are looking forward to welcoming you back soon.Kind regards, Athina P. Royal National Hotel
2 out of 5
Rooms are in need of an upgrade. Do not book here if you are working - the wifi is terrible, constantly drops out and I had to spend a fortune on international data to connect to hotspot in order to get anything done.
Posted by Samantha on 19 Sep. 2022
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Comment from Hotel Management
21 Sep. 2022
by Royal National Hotel
Dear Samantha,We value you for taking the time to leave us feedback about your recent stay at the Royal National Hotel. We are sorry that, on this occasion, we were not able to live up to your expectations. Please note that the Royal National has two different types of room categories: Standard and Standard Plus, which is a higher standard room and newly renovated. You can choose your preferred room type on any of our reservation channels when making a booking. We are sorry if you were not aware of this at the time.Your comments about the Wi-Fi will be passed on to our IT department for review. We hope that you will give us a chance, by staying with us again, to show you that your experience was an exception and not of our usual standard.All the best,Karolina U.Royal National Hotel
2 out of 5
No air conditioning is a factor
Posted by Wayne on 10 Aug. 2022
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Comment from Hotel Management
11 Aug. 2022
by Royal National Hotel
Dear Wayne,
Thank you for taking the time to let us know about your experience at the Royal National.
Please note that none of our guest bedrooms have air conditioning. However, we have fans available on request. We are really sorry if you were not aware of it at the time.
Your feedback is essential in our effort to improve and your comments have been shared with the appropriate department so that they may be addressed.
We'll be looking forward to welcoming you soon again.
Best regards,
Lucas Velioniskis
Royal National Hotel
3 out of 5
The hotel is centrally located. There are plenty of dining options around.
There is no air conditioning or fan in the room. It’s stuffy in summer. Cleanliness of the room is questionable, as I found a cockroach running in the room.
Posted by Anoop on 6 Aug. 2022
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4 out of 5
Great location and friendly staff.
Posted by Holly on 24 Jul. 2022
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Comment from Hotel Management
8 Sep. 2022
by Royal National Hotel
Dear Holly,Thank you for taking the time to let us know about your great experience at the Royal National. We look forward to welcoming you back soon. All The Best, Lucas S V Royal National Hotel
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. There are 5 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Royal National Hotel. For a fee, parking is available. This 3-star London hotel is smoke free.
1358 guestrooms or units
7 levels
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Elevator
No smoking on site
Coffee shop
Dining venue
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: London Euston Station (0.7 km / 0.4 mi)
Metro station: Russell Square Underground Station (0.2 km / 0.1 mi)
Parking: Self parking available for a surcharge
Room Amenities
Royal National Hotel offers 1358 accommodations with coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Television
Satellite channels
Coffee maker
Bathtub or shower
Housekeeping (on request)
Telephone
Heating
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10:30 AM.
Blooms Cafe - This café specializes in pizza.
The London Pub - This restaurant specializes in British cuisine. Open daily.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Online Penalty Collection
Property is cleaned with disinfectant
Staff wear personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Cashless transactions are available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
Covered self parking fee: GBP 24.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Royal National Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Royal National Hotel uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas.
Covered on-site self-parking (GBP 24.00 per day)
Sure does, English brekkie is served daily from 6:30 AM to 10:30 AM.
No, Royal National Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at Royal National Hotel's onsite restaurant that serves pizza.
Check-in begins at 2:00 PM. Check-out time is 11:00 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
