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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Photo gallery for ARK Canary Wharf

Lobby
Fitness studio
Lobby sitting area
Indoor pool
1 bedroom, memory-foam beds, in-room safe, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
The current price is AU$211
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, O2 Arena
    ‪6 min drive‬
  • Place, ExCeL Exhibition Centre
    ‪10 min drive‬
  • Place, Tower Bridge
    ‪13 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Separate bedroom
Memory foam bed
Hairdryer
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
Private bathroom
Kitchenette
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Separate bedroom
Memory foam bed
Separate sitting area
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Memory foam bed
Blackout curtains
Separate sitting area
Separate dining area
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Big Studio

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Separate bedroom
Separate sitting area
Separate dining area
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Classic studio

Separate dining area
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
Private bathroom
  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

Separate dining area
Heating
Blackout drapes/curtains
Memory foam mattress
Bathrobes
Hair dryer
  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

Separate dining area
Heating
Blackout drapes/curtains
Memory foam mattress
Bathrobes
Hair dryer
  • Sleeps 2

Basic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Separate bedroom
Memory foam bed
Hairdryer
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
Kitchenette
Refrigerator
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Separate bedroom
Memory foam bed
Hairdryer
Heating
Blackout drapes/curtains
Memory foam mattress
Hair dryer
Private bathroom
Kitchenette
  • Sleeps 1
  • 1 Twin Bed

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  • Restaurant
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16 Nov - 17 Nov
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About the area

London

ARK Canary Wharf places you in the centre of London, within a 30-minute stroll of Cutty Sark and Greenwich Market. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and free WiFi. .The café, Another Brother, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM. There's also the convenience of self parking. .With a stay at this 4-property class Canary Wharf hotel, you'll be 2.4 km (1.5 mi) from National Maritime Museum and 4.1 km (2.6 mi) from O2 Arena.

What's nearby

  • O2 Arena - 6 min drive - 3.0 km
  • Cutty Sark - 8 min drive - 2.0 km
  • ExCeL Exhibition Centre - 10 min drive - 5.0 km
  • Tower Bridge - 13 min drive - 5.6 km
  • Piccadilly Circus - 23 min drive - 10.9 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬5 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪食尚坊 Chinese Gourmet - ‬4 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Front of property
Novotel London Canary Wharf Hotel
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,003 reviews
The price is AU$326
includes taxes & fees
14 Nov - 15 Nov
Novotel London Canary Wharf Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 15 2025 to November 3 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from 15 October 2025 to 3 November 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self-parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

What is the cancellation policy at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARK Canary Wharf?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on 16 Nov 2025 start from AU$210.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARK Canary Wharf?

Yep, ARK Canary Wharf has a covered self car park for GBP 20 per night. Onsite parking is limited.

Does ARK Canary Wharf have a pool?

Yep, and guests love it! ARK Canary Wharf has an indoor pool. The swimming pool will be unavailable from October 15 2025 to November 3 2025 (dates subject to change). The property will be renovating the swimming pool from October 15 2025 until November 3 2025 (completion date subject to change).

What makes ARK Canary Wharf a romantic place to stay?

A bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at ARK Canary Wharf.

Does ARK Canary Wharf serve breakfast?

You bet, full brekkie is available weekdays between 7:30 AM and 1:00 PM and weekends between 8:30 AM and 1:00 PM.

Is there a free airport shuttle available at ARK Canary Wharf?

No, ARK Canary Wharf does not offer an airport shuttle service.

What time are check-in & check-out at ARK Canary Wharf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARK Canary Wharf?

No, only service animals are allowed.

Reviews

ARK Canary Wharf Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 1426 reviews
Rating 8 - Good. 324 out of 1426 reviews
Rating 6 - Okay. 191 out of 1426 reviews
Rating 4 - Poor. 146 out of 1426 reviews
Rating 2 - Terrible. 181 out of 1426 reviews

Reviews

2/10 Terrible

Zachary

Disliked: Cleanliness, amenities
Cancelled my booking because they were overbooked- left me homeless in London.
Stayed 2 nights in Aug 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible place, avoid at all cost, TV doesn't work, Rooms are extremely hot with no AC, staff is rude, unexpected costs, other residents walking around in just towels in the reception area.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2025

10/10 Excellent

miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Nehal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
What a shame, the hotel is in a great location but the condition is looking tired and not appealing at all. Rooms were falling apart. No utensils or anything in the room, including a remote to work the TV. Requested a remote and it was provided, but without any batteries in the remote so gave up and never got to watch TV. Limited bathroom supplies which is annoying since I travel light for work. All of the facilities mentioned on the website were not available so pointless suggested to prospective guests to take any form of swim wear. I would never stay at this hotel again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tracey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Studio had kitchenette but no toaster,utensils, plates, dishes, glasses or pots and pans. No clothes hanger and hairdryer was missing, irioning board but no iron. Asked at reception and they sent someone up with hairdryer and cutlery and hangers but took a long time. Mattress protector was stained and filthy. Bathroom really small, toiletries the smallest shower gel, etc ive ever seen. Room very hot, opened window but then was very noisy. Went back yesterday 5th aug 2025 to check out 1 day early due to feeling unwell, luckily i was leaving bag packed as hotel was being evacuated due to fire. Had to haul luggage down 9 floors..alarms were not very obvious just saw lifts out of service, firemen scaling stairs shouting at us to get out. No one to take register, no one alerts you to fire drill etc on check in. No wonder no refunds, very disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Molly

Stayed 1 night in Aug 2025

2/10 Terrible

Reece

Disliked: Staff & service

Awful Service

Absolutely terrible experience — zero stars if I could. We were told to call ahead to arrange parking, but for two full weeks, every attempt led nowhere. Reception would “helpfully” offer to transfer us to their supposed parking team, but every single time the call just rang out and went straight to voicemail — no one ever picked up. It honestly felt like the parking team doesn’t even exist. After two frustrating weeks of being bounced between reception and voicemail, we finally resorted to emailing. At that point, they booked the parking, but never sent us any confirmation. When we arrived, the instructions were vague and unclear. Parking is under the building, but Google Maps sends you down to the docks instead. I asked reception if we could park temporarily to collect the permit — they said yes. Two weeks later, we get slapped with a £100 parking fine, which was more than the cost of the stay itself. To top it off, the room was dusty, with no air conditioning, making it extremely uncomfortable in summer. If you expect even the most basic level of service or communication, do not stay here.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
The room was tiny, bed was stuck in a corner and it was ridiculously hot with no air
Stayed 1 night in Jul 2025

10/10 Excellent

Arafat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

It was amazing and stress-free! The apartment is compact and tidy! The apartment does get really hot! The spa is top-notch and very relaxing!
Stayed 1 night in Aug 2025

8/10 Good

Owen

Business traveller
Stayed 1 night in Jul 2025

6/10 Okay

Tiyamike

Liked: Cleanliness
I liked that it was self catering aka with a kitchen and a pool. I didn’t like the service I received.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay. Safe.clean. Great rooftop pool
Stayed 1 night in Jun 2025

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Isoline

Stayed 1 night in Aug 2025

2/10 Terrible

Katie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse booking i have ever made on expedia. I checked in and had to give a 100 holding deposit. We went to the room and opened the door and the heat hit you. I looked for the air con but turns out there is none. The window would not stay open on its own i had to use my trainer to hold it open.I then went to put my food in the fridge and of course the fridge was soooo hot inside that was not working. The reviews said it was on the small side but the size was ridiculously small. The bed was so noisy just sitting on made all the wooden panels creek. The staff gave zero apologises for any of the issues we were having. I checked in at 5pm and by 5.30pm i had checked back out, in just 30 minutes my face was as red as a tomato from the heat and i felt like i was going to pass out. I have never left a review even if i have had a bad stay but i feel like I need to write this so i can warn you to stay away from this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Ivy

Stayed 3 nights in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

2/10 Terrible

abigail

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Our experience at this hotel was incredibly disappointing and, frankly, unacceptable. We are two young women who work night shifts, and we specifically chose this property only because we were assured that parking and late check-out were available — both were essential for us to rest properly after long overnight hours. However, upon arrival, we were told there was no parking available whatsoever, despite clear confirmation beforehand. This forced us to find parking far away and walk back to the hotel late at night, in the dark, through unfamiliar streets. As two women, this was not only frustrating but also genuinely dangerous — and the hotel showed absolutely no concern. To make matters worse, our confirmed late check-out was also denied the next morning. After working night shifts and planning our stay around getting the proper rest, we were told to leave at the standard time with no flexibility, no apology, and no accountability. This hotel blatantly misled us, failed to deliver on basic promises, and put our safety at risk. The lack of professionalism and disregard for guest wellbeing is astonishing. If you value clear communication, safety, or even basic hospitality, I urge you to book elsewhere.
Stayed 1 night in Jul 2025