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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Fitness studio
1 bedroom, memory-foam beds, in-room safe, laptop workspace
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
The current price is AU$166
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

View all photos for Studio

Studio

Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Separate bedroom
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Big Studio

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Private kitchen

Classic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Classic studio

  • Sleeps 2

View all photos for Premium Studio

1 bedroom, memory-foam beds, in-room safe, laptop workspace

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

1 bedroom, memory-foam beds, in-room safe, laptop workspace

One Bedroom Flat

  • Sleeps 2

Cosy Studio

  • Sleeps 1

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About the area

London

ARK Canary Wharf places you in the centre of London, within a 30-minute stroll of Cutty Sark and Greenwich Market. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and free WiFi. .The café, Another Brother, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM. There's also the convenience of self parking. .With a stay at this 4-property class Canary Wharf hotel, you'll be 2.4 km (1.5 mi) from National Maritime Museum and 4.1 km (2.6 mi) from O2 Arena.

What's nearby

  • O2 Arena - 5 min drive - 2.7 km
  • Cutty Sark - 7 min drive - 2.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.3 km
  • Tower Bridge - 11 min drive - 5.3 km
  • Piccadilly Circus - 19 min drive - 9.5 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬6 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Pepper Street Tavern - ‬4 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪Dumpling Shack x Fen Noodles - ‬1 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 6 2025 to August 7 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

What is the cancellation policy at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARK Canary Wharf?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on 24 Aug 2025 start from AU$166.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARK Canary Wharf?

Yep, ARK Canary Wharf has a self car park for GBP 12 per night. Onsite parking is limited.

Does ARK Canary Wharf have a pool?

Yep, and guests love it! ARK Canary Wharf has an indoor pool. The swimming pool will be unavailable from August 6 2025 to August 7 2025 (dates subject to change).

What makes ARK Canary Wharf a romantic place to stay?

A bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at ARK Canary Wharf.

Does ARK Canary Wharf serve breakfast?

You bet, full brekkie is available weekdays between 7:30 AM and 1:00 PM and weekends between 8:30 AM and 1:00 PM.

Is there a free airport shuttle available at ARK Canary Wharf?

No, ARK Canary Wharf does not offer an airport shuttle service.

What time are check-in & check-out at ARK Canary Wharf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARK Canary Wharf?

No, only service animals are allowed.

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 583 out of 1399 reviews
Rating 8 - Good. 317 out of 1399 reviews
Rating 6 - Okay. 189 out of 1399 reviews
Rating 4 - Poor. 135 out of 1399 reviews
Rating 2 - Terrible. 175 out of 1399 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Elise

Business traveller
Disliked: Cleanliness, property conditions & facilities

A usually good stay - this time terrible!

I have stayed here previously for business trips, however this most recent trip was far from good! Check in was easy - I got to my room. In my wardrobe were people’s dirty clothes leftover - clearly hadn’t been cleaned properly. The shower was dirty and the shower door was hanging off. There was an awful smell coming from the kitchen area in the studio. Overall this was a really unpleasant stay and the standards were definitely not up to expectation.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

Good facilities and location

Overall the facilities and location were good for the price. Room didn’t look quite like the pictures, just the bare room no crockery etc. No lockers to put your things at the pool just had to leave at the side. Very loud every time a train goes past
Stayed 1 night in May 2025

10/10 Excellent

Zohaib

Stayed 1 night in May 2025

6/10 Okay

Jamie

Stayed 1 night in May 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Ark

The room was very small Possibly the smallest shower room I’ve ever seen But they are very clean and the staff are very friendly and welcoming You can hear the DLR go past but it’s not too loud really Certainly didn’t stop me sleeping
Stayed 2 nights in May 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

2/10 Terrible

Emmanuel

Stayed 1 night in May 2025

10/10 Excellent

Mekachi

Stayed 1 night in May 2025

8/10 Good

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unequipped studio.

Booked a studio but although it came with a hob and microwave it didn't have any cutlery, pot/pans or even a kettle. To operate the tv you were requested to enter a tv licence number, this was eventually sorted by reception. Fantastic pool but no clothes storing facilities.
Stayed 2 nights in May 2025

2/10 Terrible

lisa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room is small room has microwave stove etc but. No cutlery no knife fork utensils nothing no plates no pots Sauna and stew room was not working properly everyone was complaining it was not hot hugely disappointed
Stayed 1 night in May 2025

2/10 Terrible

Christopher

Stayed 1 night in May 2025

2/10 Terrible

Abbie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
On the evening of 3rd May, at approximately 9:20pm, we contacted reception to request additional towels after using the pool facilities. To our surprise, the staff member who answered the phone after attempting to phone through 8 times initially denied our request and only relented after we explained in detail why we needed more towels. This interaction was unnecessarily difficult and made us feel uncomfortable, as basic amenities like fresh towels should be readily available to guests without justification. In addition, we also requested an extra duvet, which was flatly refused by the same staff member. He stated, in a dismissive and rude tone, that Ark is “a co-living space and not a hotel.” Despite the property being advertised as a hotel. Regardless of the model of your accommodation, courtesy and reasonable guest support should be a priority. The manner in which we were spoken to was unacceptable and unprofessional. Prior to calling, we attempted to contact Ark via the advertised messaging system but received no response, leaving us with no option but to call. The lack of timely communication and the unfriendly attitude we encountered significantly impacted our experience. We were placed in a room opposite the lift and could hear it all night. We requested to be moved and this was also denied. The room came with a kitchenette but absolutely no cooking utensils, we had to request them and when they arrived they were dirty. Would not stay again or recommend.
Stayed 2 nights in May 2025

4/10 Poor

Danielle

Business traveller
Disliked: Property conditions & facilities, room comfort
Shower door fell off asked to repair but didn’t. No aircon and was done damp but good value for money in London
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Rajneet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service

Cheap but not chearful

OK hotel pool was really nice though quiet clean. Staff seem under pressure n pissed off. Could not get in to my room entrance card failed was told someone would let me in no body came, it was the same situation for others as well. Its ok for 1 night only. But id rather go somewhere else to be honest
Stayed 1 night in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Fine but compact place with long check-in process

This place was good but the check-in procedure was long, complex, frustrating and slow. I cannot understand why it took so long, but it was probably half an hour that we were standing there while the staff member entered our details on her computer slowly, repeatedly and laboriously. When I asked her about a parking space I had previously requested (3 times, by phone and email) she told me somewhat abruptly that no permits were available. I asked whether she could check, explained that I'd called and emailed requesting a space, she told me dismissively that no further spaces were free. I dug out the email I'd received from them saying that a space was reserved for me, and she then inspected it and went away, coming back with the permit for me, without explanation or apology. The room was small but contained a double bed, a wardrobe, a desk/table, a kettle, a fridge freezer, a kitchen sink, a microwave and a tiny bathroom. I wouldn't recommend the space for a couple, a larger or pregnant person - the shower was too small for me to stretch my elbows out across the diagonal, nevermind my arms! The facilities were good - having a swim in the 20th floor at 9pm was great. The jacuzzi was lovely, though the sauna and steam room were not hot enough for my liking. The lack of AC and the window not staying open was annoying - I had to jam it open with a container from the kitchen which had contained teabags. All in all an interesting stay - we might return given cost was low!
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms a little small and no utensils to make your own food. But overall did the job
Stayed 1 night in Apr 2025

2/10 Terrible

Kristian

Disliked: Property conditions & facilities
Personally wouldn’t book again. Had to complain several times for just basics. Friendly staff & shower water pressure is its highlights. Can see why they don’t photo the shower rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

GAMZE

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, with a great pool at the top. Parking is an added plus, as you would expect for the price the rooms are fairly small but I try to stay here every time i am in London
Stayed 2 nights in Apr 2025

2/10 Terrible

Alyssa

Stayed 3 nights in Apr 2025

8/10 Good

Paul

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Maisie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We noticed a big change in cleanliness standards since the change from the collective to the ark. Still a nice place to stay and the pool is fantastic but did not feel quite as luxurious.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa, Tiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, Mohammed greeted us so kindly upon our arrival, the property was situated in a perfect location for commuting to the city, but had a suburban feel (great running), and the building itself is so nicely designed. Thanks for a great stay!
Stayed 8 nights in Apr 2025