ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

Photo gallery for ARK Canary Wharf

Lobby
Lobby sitting area
Indoor pool
1 bedroom, memory-foam beds, in-room safe, laptop workspace
Fitness studio

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry
The current price is AU$184
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
20 Crossharbour Plaza, London, England, E14 9YF
  • O2 Arena
    ‪5 min drive‬
  • ExCeL Exhibition Centre
    ‪7 min drive‬
  • Tower Bridge
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪52 min drive‬

Room options

Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

Premium Studio

Highlights

Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Basic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Memory foam bed
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Big Studio

Highlights

Separate dining area
Separate sitting area
Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Studio

Highlights

Heating
Kitchenette
Fridge
LED TV
Blackout curtains
Memory foam bed
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Classic studio

  • Sleeps 2

Premium Studio

  • Sleeps 2

One Bedroom Flat

  • Sleeps 2

Cosy Studio

  • Sleeps 1

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About the area

London

ARK Canary Wharf places you in the centre of London, within a 30-minute stroll of Cutty Sark and Greenwich Market. Highlights at this hotel include an indoor swimming pool, and in-room kitchenettes and free WiFi. .The café, Another Brother, is open for breakfast, brunch and lunch. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:30 AM and 1:00 PM and on weekends between 8:30 AM and 1:00 PM. There's also the convenience of self parking. .With a stay at this 4-property class Canary Wharf hotel, you'll be 2.4 km (1.5 mi) from National Maritime Museum and 4.1 km (2.6 mi) from O2 Arena.

What's nearby

  • O2 Arena - 5 min drive - 2.7 km
  • Cutty Sark - 7 min drive - 2.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.3 km
  • Tower Bridge - 11 min drive - 5.3 km
  • Piccadilly Circus - 19 min drive - 9.5 km

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London (LCY-London City) - 12 min drive

Restaurants

  • ‪Byblos Harbour - ‬6 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Pepper Street Tavern - ‬4 min walk
  • ‪Fika Xchange - ‬2 min walk
  • ‪Dumpling Shack x Fen Noodles - ‬1 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
Along with a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. ARK Canary Wharf offers its guests an indoor pool and a 24-hour fitness centre. A library, multilingual staff, and coffee/tea in common area are also featured at ARK Canary Wharf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 151 guestrooms or units
  • 20 levels
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
ARK Canary Wharf offers 151 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Self-parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

What is the cancellation policy at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ARK Canary Wharf?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on 28 Sept 2025 start from AU$183.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ARK Canary Wharf?

Yep, ARK Canary Wharf has a self car park for GBP 12 per night. Onsite parking is limited.

Does ARK Canary Wharf have a pool?

Yep, and guests love it! ARK Canary Wharf has an indoor pool.

What makes ARK Canary Wharf a romantic place to stay?

A bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at ARK Canary Wharf.

Does ARK Canary Wharf serve breakfast?

You bet, full brekkie is available weekdays between 7:30 AM and 1:00 PM and weekends between 8:30 AM and 1:00 PM.

Is there a free airport shuttle available at ARK Canary Wharf?

No, ARK Canary Wharf does not offer an airport shuttle service.

What time are check-in & check-out at ARK Canary Wharf?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at ARK Canary Wharf?

No, only service animals are allowed.

Reviews

ARK Canary Wharf Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1421 reviews
Rating 8 - Good. 322 out of 1421 reviews
Rating 6 - Okay. 189 out of 1421 reviews
Rating 4 - Poor. 139 out of 1421 reviews
Rating 2 - Terrible. 182 out of 1421 reviews

Reviews

10/10 Excellent

Lambrini

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great customer service from the reception, thank you. The pool view swim is a must! Convenient location, will definitely visit again.
Stayed 1 night in Jun 2025

10/10 Excellent

Shah

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Camilla

Liked: Staff & service
Disliked: Room comfort
Unfortunately we couldn't stay in the hotel. We arrived, checked in and asked to move rooms due to the bed being so small so my partner & I couldn't sleep comfortably (the bed was smaller than a double) there was no aircon and it was unbearably hot. It felt very dark and dingey and most of the light didn't work in the room. It was so small you could hardly move. The staff on reception were so lovely and kind and helped us to get a refund so that we could check out and find somewhere else.
Stayed 2 nights in Jun 2025

6/10 Okay

Joshua

Liked: Amenities
Disliked: Cleanliness
We had to have a new room given
Stayed 2 nights in Jun 2025

8/10 Good

Josie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds- good night sleep, lots of utilities, bathroom was on the small side but very clean, pool was clean and spacious with a nice view :)
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Thrust

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Katherine

Stayed 2 nights in May 2025

6/10 Okay

Matthew

Business traveller, Travelled with partner
Good location, and price. Small rooms and toilet/ shower room Really small bed
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pool but got a bit noisy and less relaxing in the evening
Stayed 1 night in May 2025

10/10 Excellent

kevin

Stayed 4 nights in Jun 2025

10/10 Excellent

Hugh

Liked: Property conditions & facilities
Cool spot room's a bit small tho
Stayed 1 night in May 2025

10/10 Excellent

Sb

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Adam

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing to say the least

Made the booking on the basis of photos and location. We were on a tight schedule so pre-checked in and after many struggles found a way to book car parking. Upon arrival it was found that that we couldn't park without checking in.. there are several short parking spaces by the road but all were full ! After double parking over spaces I went to check in to be told the pre-check in hadn't registered, and the process had to be completed again with a requirement for phot I'd to be provided which has not been stipulated at any point in the booking, fortunately I had! Service at the desk was really slow and poor, key didn't work for the door! Check out was 11am but the cleaner let herself in at 9:45 explaining check out !!!! The room was very exceedingly small and no apologies from the front desk for any of this. Really shoddy tbh.
Stayed 1 night in Jun 2025

4/10 Poor

Billy

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean at all, room was not comfortable, studio apartment with cooking facilities but no utensils or equipment to cook with dust dirt and marks everywhere not even hoovered the floor, definitely would no stay again, can barely even bend down to spit your toothpaste out in the bathroom sink, toilet was broken just really not great
Stayed 1 night in Jun 2025

8/10 Good

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
Cute and comfortable stay, the views from the pool were great. My only complaint was there wasn’t soap in the bathroom. Oddly there was only shampoo and lotion.
Stayed 1 night in Jun 2025

6/10 Okay

Lydia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff could be more helpful upon arrival, not even handwash in the bathroom. One hanger in wardrobe. Bonus can wash hands whilst sat on the toilet its that small.
Stayed 1 night in Jun 2025

4/10 Poor

Fiona

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
15 minute wait to check in. 30 minutes to swap room. Whilst waiting in the lobby overheard multiple residents complaining about their rooms. First room the door didn’t shut and it was dirty. Second room no air con.
Stayed 1 night in Jun 2025

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

London stay

Lovely Amenities in common areas however bed was very small and bathroom was tiny. Shower was extremely small, had to fit in. Hot room, no air con and unfortunately you can hear the DLR very loudly until it stops at 12:45am.
Stayed 2 nights in May 2025

6/10 Okay

Emily

Disliked: Staff & service, property conditions & facilities
was pretty disappointed to say the least... the hot tub was cold and the next day of our stay the water was fully off and we were not told so I had to call the front desk who hung up on me the first time probably knowing why people were calling. Disgrace
Stayed 1 night in May 2025

10/10 Excellent

Drocelle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Drocelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing experience, I would give more than 5 star I would! I travel frequently and usually stay at Hilton hotels, but staying at Ark Hotel was an unexpectedly wonderful experience far better than what I’ve received at many branded chains lately. Hilton, in particular, feels increasingly franchised and impersonal, with some staff seeming entitled and disconnected from what true hospitality should be. At Ark Hotel, I was warmly welcomed by Supervisor Riad and the amazing team Kiya, Thristarn, Zainabu, and the evening crew Kingsley and Samuel. They all went above and beyond to make my stay exceptional. Their caring, professionalism and attention to detail truly stood out. A special thank you to the awesome supervisor Riad, who was the reason I initially booked the Hotel. And a heartfelt shoutout to Kiya and Jordan—they are the reason I kept extending my stay. I was only supposed to be there for two nights, but ended up staying much longer because they made me feel genuinely cared for, not just like another guest. I was hesitant at first, but I’m so glad I gave Ark a chance. The amenities are top-notch, the environment is safe and peaceful, and I haven’t slept this well in years—literally got a full 10 hours of rest, which never happens! Ark Hotel has truly raised the bar. I’ll definitely be back, and highly recommend it to any traveler looking for a hotel that truly understands hospitality.
Stayed 1 night in Jun 2025

4/10 Poor

Ioan

Business traveller
Liked: Staff & service
Disliked: Room comfort
The bed offered is not a double bed, water didn’t halfway through the night, toilet is unreasonably small, studio space with a kitchen but no cutlery/plates/glasses or any type of kitchen equipment. Staff were really helpful however but I will not be back here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Hollie

Stayed 2 nights in May 2025

10/10 Excellent

Paul, Sheung Shui

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2025