4.4 out of 5

"Great location and room is very big! Great location and room is very big Great location and room is very big Great location and room is very big ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

At Park Plaza County Hall London you'll be within steps of Southbank Centre Book Market and Florence Nightingale Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and plasma TVs.

All 399 soundproofed rooms feature satellite TV, safes and hairdryers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and free toiletries are nice touches to enhance your stay. Phones, irons/ironing boards and desks are also available.

A day of pampering at Aurora Spa can include hot stone massages, detox wraps and body wraps along with access to the sauna and steam room. The buffet restaurant, L italiano, serves Italian cuisine and is open for breakfast and dinner. Spectrum Bar and Cafe is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the 24-hour fitness centre and sauna. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 4-star London City Centre hotel include The Vaults and Jubilee Gardens.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$236 per night

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Park Plaza County Hall London ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (9) Couples (2)
3 out of 5
Building works at 8.55am Lack of breakfast room space Limited breakfast options in overflow Cleaner trying to access room before check out

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by vasilica

Dear Anonymous, Thank you for reviewing your stay at our property. I am sorry that you have not enjoyed your time at the property and for our appearance. We are currently in the middle of refurbishing our restaurant area, so we can extend the space, which will make the busy time easier and also a nicer atmosphere for our guests. This should be finished by the end of August 2019. I appreciate your feedback and I hope we can exceed your expectations on your next visit. Best regards, Vasilica Cojocaru Guest Relations Manager

4 out of 5
Excellent and professional customer service From check in to concierge services to breakfast and to check out ! It was all great ! A big congratulations to the team specially the concierge team who helped us with several show tickets, airport transfer and all we needed.

Posted by on 9 May 2019

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Comment from Hotel Management

20 Jun. 2019 by PC

Dear Anonymous, Thank you for your lovely comments about the hotel and for sharing your great experience. It was great to read you had an enjoyable stay and found the service to be excellent and professional, in particular the concierge! We really appreciate your feedback and look forward to your next visit. Kindest Regards, Petra Cappannari Front of House Manager

4 out of 5
Good place great for fireworks, local to main attractions

Posted by on 10 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Guest Relations

I am glad you enjoyed your stay and loved the fireworks, We look forward to your return in the future. Regards Mark H

5 out of 5

Great location and room is very big

Great location and room is very big! Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big

Posted by on 5 Sep. 2018

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Comment from Hotel Management

5 Sep. 2018 by Guest Relations Manager

I am glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. Regards Mark Harmon Guest Relations Manager

4 out of 5
Nice hotel in a good position. I booked a room with a London Eye view but I was very disappointed as all we could see was the very top of it, the rest covered by a building. You should not have to pay extra for this view!

Posted by , from Griffith NSW on 3 Sep. 2018

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Comment from Hotel Management

3 Sep. 2018 by Getter Leemet, Guest Relations Manager

Dear Sandra, Thank you for your review. We look forward to welcome you back. Kind regards, Getter Leemet Guest Relations Manager

5 out of 5
Close to Westminster great location helpful staff good sized room especially for London

Posted by , from Melbourne on 2 Sep. 2018

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Comment from Hotel Management

2 Sep. 2018 by Guest Relations

Hi Lisa, Glad you enjoyed your stay with us and we look forward to your repeat visit. Regards Mark Harmon Guest Relations Manager

5 out of 5
We spent six very pleasant nights in this hotel. We loved the location being so close to Southbank, Westminster Bridge, Houses of Parliament and Waterloo Station to name just a few. The bed was very comfortable and outside noise wasn’t an issue because our room was located at the rear of the hotel.

Posted by on 24 Jun. 2018

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Comment from Hotel Management

27 Jun. 2018 by Bradley Werb

Dear Guest Thank you for your amazing review. We are thrilled you enjoyed your recent stay with us in London and we are so happy to receive such wonderful feedback. We hope to welcome you back again soon. Kind Regards Bradley Werb Front of House Manager

5 out of 5

Awesome central location

Close to everything and an amazing hotel. Big Ben, the London eye and the Thames is within minutes of the hotel. Sadly when we were there Big Ben was surrounded in scaffolding.

Posted by on 9 May 2018

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Comment from Hotel Management

9 May 2018 by Getter Leemet, Guest Relations Manager

Dear Guest, Thank you for your review. We are thrilled to see that you have enjoyed your stay with us, especially the central location of the hotel. We look forward to welcome you back soon. Kind regards, Getter Leemet Guest Relations Manager

5 out of 5

lovely hotel great location great staff

Pros: Restaurant was very good and the bar was good with great service
Cons: nothing
Location: Location great river walk really good and the london eye was a eyecatcher overall terriffic
First time in London really enjoyed the experience the tours especially the tour of Lords had a great time

Posted by , from Ocean Grove Australia on 14 Jul. 2016

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Comment from Hotel Management

by Bradley Werb

Dear Dennis. Thank you for your Review. We are so happy you enjoyed your time with us while in London and we cant wait to see you again. Kind Regards Bradley Werb Front of House Manager

3 out of 5

Hotel with apparent views of London Eye

Cons: A more Comfortable bed and advertising some rooms see the London eye or only advertising it for that specific room when you book it.
I booked this room expecting to see the London Eye from my room as advertised, instead got views of the train station, wow just what i want to see. The bed was even worse, so uncomfortable i had to use coverings from the sofa bed which didnt help much.

Posted by , from K-Town on 2 Oct. 2015

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About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Property Features

Park Plaza County Hall London offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Event space at this hotel measures 2356 square feet (219 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (29.1 km / 18.1 mi)
  • Train station: London Waterloo Station (0.7 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

L italiano – This buffet restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Spectrum Bar and Cafe – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 for adults and GBP 0.00 for children (approximately)
  • Valet parking fee: GBP 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall London
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.