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4.4 out of 5

"Building works at 8.55am Lack of breakfast room space Limited breakfast options in overflow Cleaner trying to access room before check out " More

By a verified traveller on Wed 17 Jul 2019

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Hotel Description

At Park Plaza County Hall London you'll be within steps of Southbank Centre Book Market and Florence Nightingale Museum. Highlights at this hotel include in-room free WiFi, free Internet, and plasma TVs.

Satellite TV, safes, and hair dryers are featured in all 399 soundproofed rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include free toiletries and premium bedding. Irons/ironing boards, desks, and wardrobes or closets are also available.

A relaxing visit to Aurora Spa can include hot stone massages and Swedish massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Atrio Restaurant and Bar, serves Italian cuisine and is open for breakfast and dinner. Atrio Restaurant and Bar is the hotel's own bar, serving drinks along with lunch and dinner. Other amenities include free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a short walk of this 4-star London City Centre hotel include Jubilee Gardens and The Vaults.

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Park Plaza County Hall London ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (6) Couples (2)
3 out of 5
Building works at 8.55am Lack of breakfast room space Limited breakfast options in overflow Cleaner trying to access room before check out

Posted by on 17 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by vasilica

Dear Anonymous, Thank you for reviewing your stay at our property. I am sorry that you have not enjoyed your time at the property and for our appearance. We are currently in the middle of refurbishing our restaurant area, so we can extend the space, which will make the busy time easier and also a nicer atmosphere for our guests. This should be finished by the end of August 2019. I appreciate your feedback and I hope we can exceed your expectations on your next visit. Best regards, Vasilica Cojocaru Guest Relations Manager

4 out of 5
Excellent and professional customer service From check in to concierge services to breakfast and to check out ! It was all great ! A big congratulations to the team specially the concierge team who helped us with several show tickets, airport transfer and all we needed.

Posted by on 9 May 2019

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Comment from Hotel Management

20 Jun. 2019 by PC

Dear Anonymous, Thank you for your lovely comments about the hotel and for sharing your great experience. It was great to read you had an enjoyable stay and found the service to be excellent and professional, in particular the concierge! We really appreciate your feedback and look forward to your next visit. Kindest Regards, Petra Cappannari Front of House Manager

4 out of 5
Good place great for fireworks, local to main attractions

Posted by on 10 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Guest Relations

I am glad you enjoyed your stay and loved the fireworks, We look forward to your return in the future. Regards Mark H

5 out of 5

Great location and room is very big

Great location and room is very big! Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big Great location and room is very big

Posted by on 5 Sep. 2018

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Comment from Hotel Management

5 Sep. 2018 by Guest Relations Manager

I am glad you enjoyed your stay with us and we look forward to welcoming you back in the near future. Regards Mark Harmon Guest Relations Manager

4 out of 5
Nice hotel in a good position. I booked a room with a London Eye view but I was very disappointed as all we could see was the very top of it, the rest covered by a building. You should not have to pay extra for this view!

Posted by , from Griffith NSW on 3 Sep. 2018

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Comment from Hotel Management

3 Sep. 2018 by Getter Leemet, Guest Relations Manager

Dear Sandra, Thank you for your review. We look forward to welcome you back. Kind regards, Getter Leemet Guest Relations Manager

5 out of 5
Close to Westminster great location helpful staff good sized room especially for London

Posted by , from Melbourne on 2 Sep. 2018

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Comment from Hotel Management

2 Sep. 2018 by Guest Relations

Hi Lisa, Glad you enjoyed your stay with us and we look forward to your repeat visit. Regards Mark Harmon Guest Relations Manager

5 out of 5
We spent six very pleasant nights in this hotel. We loved the location being so close to Southbank, Westminster Bridge, Houses of Parliament and Waterloo Station to name just a few. The bed was very comfortable and outside noise wasn’t an issue because our room was located at the rear of the hotel.

Posted by on 24 Jun. 2018

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Comment from Hotel Management

27 Jun. 2018 by Bradley Werb

Dear Guest Thank you for your amazing review. We are thrilled you enjoyed your recent stay with us in London and we are so happy to receive such wonderful feedback. We hope to welcome you back again soon. Kind Regards Bradley Werb Front of House Manager

5 out of 5

Awesome central location

Close to everything and an amazing hotel. Big Ben, the London eye and the Thames is within minutes of the hotel. Sadly when we were there Big Ben was surrounded in scaffolding.

Posted by on 9 May 2018

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Comment from Hotel Management

9 May 2018 by Getter Leemet, Guest Relations Manager

Dear Guest, Thank you for your review. We are thrilled to see that you have enjoyed your stay with us, especially the central location of the hotel. We look forward to welcome you back soon. Kind regards, Getter Leemet Guest Relations Manager

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Park Plaza County Hall London offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2356 square feet (219 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (29.2 km / 18.2 mi)
  • Train station: London Waterloo Station (0.7 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Atrio Restaurant and Bar - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Credit card pre-authorisation
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Valet parking fee: GBP 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.