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Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Photo gallery for Novotel London West

2 restaurants, breakfast, dinner served; Modern European cuisine
Property preview
Bar (on property)
Sun deck
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
The current price is AU$211
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Natural History Museum
    ‪6 min drive‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

7.6 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Accessible

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Single Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

London

Novotel London West puts you in the centre of London, 0.5 km (0.3 mi) from Eventim Apollo and 3 km (1.9 mi) from Kensington Gardens. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The fine-dining restaurant, Artisan, serves Modern European cuisine and is open for dinner. 53745 square feet (4993 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas and a gym. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Hammersmith hotel, you'll be 3.8 km (2.4 mi) from Natural History Museum and 3.8 km (2.4 mi) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • Kensington Gardens - 5 min drive - 3.3 km
  • Natural History Museum - 6 min drive - 3.6 km
  • Hyde Park - 7 min drive - 4.3 km
  • Buckingham Palace - 11 min drive - 6.2 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪LEON - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Pure - ‬8 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 53745 sq ft of conference space
  • 4993 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Terrace
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and a safe. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 84 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference centre (53,745 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London West?

Novotel London West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London West?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel London West on 9 Nov 2025 start from AU$211.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London West?

Yep, Novotel London West has a covered self car park for GBP 84 per day. Onsite parking is limited.

Does Novotel London West serve breakfast?

Yep, guests give high marks to the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel London West?

No, Novotel London West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London West?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel London West?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Novotel London West Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 455 out of 1017 reviews
Rating 8 - Good. 297 out of 1017 reviews
Rating 6 - Okay. 156 out of 1017 reviews
Rating 4 - Poor. 67 out of 1017 reviews
Rating 2 - Terrible. 42 out of 1017 reviews

Reviews

8/10 Good

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location for traveling into the city. Rooms are comfortable enough although pillows were odd shaped and not very comfortable. Good value for the price.
Stayed 5 nights in Jul 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The Reception staff was excellent The Recepionist Yosra was very helpful to get us earlier access to our room That was greatly appreciated by us after a 24 hour flight with early arrival in London Thanks for the great Service Yosra
Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Property was fine, nothing to write home about but clean and tidy and met our needs.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Travelled with family
Disliked: Property conditions & facilities
Unlike the reception area and other public spaces the room was very dated and in need of renovation/refurbishment. The light fittings in the bathroom were broken; the sink did not match the bath; the toilet in particular was very dated. Carpet was grubby and skirting boards had masking tape on them to unsuccessfully disguise the fact they were damaged. Woodchip paper on the walls . The curtains were okay though. Some in room extras like robes, slippers, vanity set, etc. would have been appreciated. Breakfast was pretty good but at £18 it needed to be. The location was good for our needs - Barbican Theatre and Wimbledon. It wasn’t a bad experience but I probably wouldn’t stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lorna

Liked: Cleanliness, amenities
My stay here was amazing. The accommodation and staff's attention to details and meeting every need or concern was commendable.
Stayed 6 nights in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Solika

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
The worst room I’ve ever stayed in. There is a lot I could write about (one working elevator for hundreds of rooms, paperbut the only one that matters is selling a room to a customer that stinks of pet urine, with the visible stains on the sofa, and thinking this is ok.it was a two bedroom apartment and very unfortunate for my children. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Yihai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Azhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Hotel, perfect location. Free upgrade and staff were very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Eline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, and has a good service, food pillows and option in the ground floor for food and drinks. The gym it is good enough for couple of days.
Stayed 3 nights in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Stayed 3 nights in Jun 2025

10/10 Excellent

Susanna

Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, friendly staff and nice bar area. Rooms are a good size and bed is comfy. Perfect for a quick stop or a couple of days break
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean spacious room. Friendly, knowledgeable , efficient front desk. Restaurant had great food but poor service. Room had condensation dripping from air conditioner vent which was repaired but reappeared.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night, while my son was admitted to hospital for an emergency procedure. The staff was friendly and stored my luggage before I was able to check in. The room was spacious and comfortable. If I had one suggestion, it would be an outlet by the bed. Perhaps because I was in a handicap accessible room that may have been the reason. It was just mildly inconvenient for me. Overall would definitely stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Azim Ul Hasan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Slightly dated rooms and expensive parking.
Stayed 2 nights in Jun 2025

8/10 Good

Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025