Skip to main content
Beginning of main content

"Hotel was fine but not exceptional. Room service menu was poor in comparison to the restaurant menu. No television entertainment options such as movie ... " More

By a verified traveller on Fri 20 Oct 2017

Enter dates to see availability

Select your room to view prices

Superior Twin Room, 2 Single Beds (Accessible)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$156* Per night/room 31 Aug. - 1 Sep.

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Twin Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Novotel London West places you in the center of London, within just a 10-minute stroll of Eventim Apollo and within 30 minutes of Westfield London Shopping Centre. Highlights at this hotel include 2 restaurants and in-room free WiFi.

You can enjoy TVs with cable channels, and all 630 rooms feature iPod docks, coffee/tea makers, and safes. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Artisan, serves international cuisine and is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 53820 square feet (5000 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. English breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking.

With a stay at this 4-star Hammersmith hotel, you'll be 2.8 km (1.8 mi) from Kensington Gardens and 3.5 km (2.2 mi) from Hyde Park.

Novotel London West ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel London West

Everyone (1)
3 out of 5

Nice hotel close to the Tube

Hotel was fine but not exceptional. Room service menu was poor in comparison to the restaurant menu. No television entertainment options such as movies.

Posted by , from Brisbane, Australia on 20 Oct. 2017

Was this review helpful to you?
Comment from Hotel Management

25 Oct. 2017 by Novotel London West

Thankyou for your feedback regarding your recent stay with us Phil. Our apologies that we let you down in regards to the entertainment in your room and the offering of our Room Service menu. We will certainly take this feedback on board. Thankyou for choosing to stay with us.

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 53820 sq ft of conference space
  • 5000 sq m of conference space
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (20.3 km / 12.6 mi)
  • Train station: Kensington (Olympia) Station (1.2 km / 0.7 mi)
  • Metro station: Hammersmith Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London West offers 630 accommodations with iPod docking stations and minibars. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 10:30 AM.

Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.

Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 17.50 per person (approximately)
  • Self parking fee: GBP 84.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London West Novotel
  • Novotel Hotel London West
  • Novotel London West
  • Accor London West
  • London Novotel
  • Novotel London West England
  • Novotel London West Hotel London
  • Novotel London West Hotel
  • Novotel London West Hotel
  • Novotel London West London
  • Novotel London West Hotel London

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.wotif.com/London-Hotels-Novotel-London-West.h17246-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Novotel-London-West.h17246-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/London-Hotels-Novotel-London-West.h17246-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.