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Novotel London West

4.0 star property

Photo gallery for Novotel London West

View from room
A wooden table with a black and silver electric kettle, a white mug, and a box of Twinings tea.
Room amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$257
includes taxes & fees
28 June - 29 June

Explore the area

View map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

7.8 out of 10
Good
(20 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, a desk, a chair, a small table, and a sofa.

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds, Accessible

A hotel room with a large bed, a chair, a desk, and a window with curtains.

Superior Twin Room, 2 Single Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a small table, and a window with curtains.

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(48 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, a lamp, a window with curtains, and a framed picture on the wall.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(49 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed with Sofa bed

A hotel room with two beds, a desk, a TV, and a window with curtains.

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

London

Novotel London West puts you in the centre of London, 0.6 km (0.4 mi) from Eventim Apollo and 3 km (1.8 mi) from Kensington Gardens. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The fine-dining restaurant, Artisan, serves Modern European cuisine and is open for dinner. 53745 square feet (4993 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas and a gym. English breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Hammersmith hotel, you'll be 3.3 km (2.1 mi) from Natural History Museum and 3.8 km (2.3 mi) from Hyde Park.

What's nearby

  • Eventim Apollo - 6 min walk - 0.5 km
  • River Thames - 10 min walk - 0.9 km
  • Kensington High Street - 13 min walk - 1.2 km
  • Olympia Events - 13 min walk - 1.2 km
  • Cromwell Road - 18 min walk - 1.5 km

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Pret A Manger - ‬7 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square metres) and includes a conference centre. A fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Conference rooms
  • 53745 sq ft of conference space
  • 4993 sq. m of conference space
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 84 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 40 meeting rooms
  • Conference centre (53,745 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 21.75 per person
  • Covered self-parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

What is the cancellation policy at Novotel London West?

Novotel London West offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel London West?

As of 8 June 2026, prices found for a 1-night stay for 2 adults at Novotel London West on 28 June 2026 start from AU$257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel London West?

Yep, Novotel London West has a covered self car park for GBP 84 per day. A self car park is also available, for a fee. Onsite parking is limited.

Does Novotel London West serve breakfast?

Yep, guests give high marks to the English brekkie here! Available weekdays between 6:30 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Novotel London West?

No, Novotel London West does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel London West?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel London West?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel London West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1048 reviews
Rating 8 - Good. 285 out of 1048 reviews
Rating 6 - Okay. 156 out of 1048 reviews
Rating 4 - Poor. 52 out of 1048 reviews
Rating 2 - Terrible. 34 out of 1048 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and ideal location for our trip and day out in central London.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities
Excellent bar and large rooms for UK.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Room excellent, staff friendly and helpful, and our dog was made to feel very welcome - thankyou
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome was great and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vaughan

Liked: Cleanliness, staff & service, amenities
Fantastic experience at reception, well looked after for a rare night away. Great facilities, and nice room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Very pleased with the visit - looking to come back again next year. Very impressed by the ease of checking in - ensuring we had the rooms to suit our needs - perfect
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities
Good clean room, fast, efficient and friendly check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
the room was super clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities
Loved the food in the Aroma restaurant and the staff were extra helpful and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff very friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Everything was spot on and in reception Anna was incredibly helpful. We couldn’t fault our stay
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Yes the room was spotless and the staff very friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great especially rebecca
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities
Everything fine staff pleasant and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Plenty of room, complimentary Nespresso and crisps and chocolate replenished each day, great shower. Staff at the bar and restaurant were all pleasant and helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hemla

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and fantastic customer services. Hotel is a Gem in Hammersmith.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly pleasant stay, room was lovely, staff were friendly and extreemly helpful, breakfast was lovely with great produce and lots of choice. Would definately stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Calum

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, amenities
Always good
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
include the parking as room rate
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, amenities
Very clean, but tired/aged rooms, reflects pricing. Overpriced drinks, best off going to local pubs, convenient location for Hammersmith tube station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oudite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast was good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kieren

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manish

Renovated hotel. Looks great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff were great on arrival. Rooms was large if decoration was a bit dated. TV was big as well. Gym was well stocked for a hotel one. Hotel is well located near Hammersmith station for easy access into London
Stayed 3 nights in Feb 2026