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5.0 out of 5

"Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate; Genuinely professional , friendly staff with a dedicati ... " More

By Michael, from Australia - VIC - Melbourne on Fri 08 Jun 2012

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Hotel Description

A luxury stay in the heart of London awaits you at Dukes London. Within steps you'll find Spencer House and St. James Palace. Highlights at this boutique hotel include 3 bars/lounges, a full-service spa, and a restaurant.

All 87 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, 24-hour room service, free bottled water, and in-room massages are available.

A day of pampering can include Swedish massages and body wraps along with Ayurvedic treatments and hydrotherapy. Business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a 24-hour health club, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 5-star London City Centre hotel include Piccadilly and Queen's Chapel.

Dukes Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$359* Per night/room 5 Jan. - 6 Jan.

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Balcony, Park View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Dukes London ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Dukes London

Everyone (1)
5 out of 5
Pros: The place in London for a Martini !
Cons: Leaving!
Location: Outstanding
Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Immaculate; Genuinely professional , friendly staff with a dedication to the guests needs seldom encountered these days.

Posted by , from Australia - VIC - Melbourne on 8 Jun. 2012

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Property Features

Dukes London offers its guests a full-service spa and a 24-hour health club. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Business amenities include a 24-hour business center and limo/town car service. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Dukes London. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star London hotel.

  • 87 guestrooms or units
  • 5 levels
  • 3 bars or lounges
  • Built in 1830
  • Dining venue
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.3 km / 16.3 mi)
  • Train station: London Charing Cross Station (1.3 km / 0.8 mi)
  • Metro station: Green Park Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Dukes London offers 87 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Dukes London has a restaurant on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages
  • Swedish massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of We're Good To Go (UK) guidelines.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 58 per night
  • Pet fee: GBP 30 per pet, per night
  • Late check-in fee: 50-percent of room rate for check-in between 2:00 PM and 5:00 PM
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dukes Hotel
  • Dukes Hotel London
  • Dukes London
  • Hotel Dukes
  • Dukes Hotel London, England
  • Dukes London Hotel
  • Dukes London Hotel
  • Dukes London London
  • Dukes London Hotel London

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.