Hampton by Hilton London Excel

3.5 star property

Photo gallery for Hampton by Hilton London Excel

Reception
Exterior
Twin Room, Accessible
Fitness facility
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$135
includes taxes & fees
21 June - 22 June

Explore the area

View map
Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, Royal Victoria Bridge
    ‪16 min walk‬
  • Place, University of East London, Docklands Campus
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

Corner Queen Room

  • Sleeps 2
  • Free Wi-Fi

Room, 1 Queen Bed

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

Family Room, 1 Queen Bed

  • Sleeps 3
  • Free Wi-Fi

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

Twin Room, Accessible

  • Sleeps 2
  • Free Wi-Fi

Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Accessible Twin Room

  • Sleeps 2
  • Free Wi-Fi

Accessible Queen Room

  • Sleeps 2
  • Free Wi-Fi

Corner Queen Room

  • Sleeps 2
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • Free Wi-Fi

Queen Family Room

  • Sleeps 3
  • Free Wi-Fi

Queen Accessible Room

  • Sleeps 2
  • Free Wi-Fi

Twin Accessible Room

  • Sleeps 2
  • Free Wi-Fi

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About the area

London

At Hampton by Hilton London Excel you'll be 0.9 km (0.5 mi) from ExCeL Exhibition Centre and 3.8 km (2.4 mi) from The Arena. Highlights at this hotel include free daily breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 10 AM. There's also the convenience of self parking. .Within a 15-minute drive of this 3.5-property class Docklands hotel, attractions include London Stadium and Westfield Stratford City.

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • Thames Barrier Park - 12 min walk - 1.0 km
  • Royal Victoria Bridge - 16 min walk - 1.4 km
  • University of East London, Docklands Campus - 19 min walk - 1.6 km
  • Thames River - 6 min drive - 2.4 km

Getting around

  • Royal Albert Station - 4 min walk
  • Barking Station - 8 min drive
  • London (LCY-London City) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬15 min walk
  • ‪Subway - ‬13 min walk
  • ‪Sandwich & Co. - ‬17 min walk
  • ‪Chicken Hut - ‬11 min walk
  • ‪Costa Coffee - ‬16 min walk

About this property

Hampton by Hilton London Excel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Hampton by Hilton London Excel. Parking is available for a fee.

This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton by Hilton London Excel offers 209 accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet (71 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (74 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel

Hampton Hilton Docklands Hotel

Hampton Hilton London Docklands

Hampton Hilton Docklands

Hampton by Hilton London Docklands Hotel

Hampton by Hilton London Docklands London

Hampton by Hilton London Docklands Hotel London

Frequently asked questions

What is the cancellation policy at Hampton by Hilton London Excel?

Hampton by Hilton London Excel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton by Hilton London Excel?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Hampton by Hilton London Excel on 21 June 2026 start from AU$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton by Hilton London Excel?

Yep, Hampton by Hilton London Excel has a self car park for GBP 15.00 per day. A self car park is also available, for a fee.

Is Hampton by Hilton London Excel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hampton by Hilton London Excel is a hit with families.

Does Hampton by Hilton London Excel serve breakfast?

You bet, our guests love the free on-the-go breakfast here! Offered daily from 6 AM to 10 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton by Hilton London Excel?

No, Hampton by Hilton London Excel does not offer an airport shuttle service.

Is there a bar or restaurant at Hampton by Hilton London Excel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hampton by Hilton London Excel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Hampton by Hilton London Excel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

shoaib

Stayed 1 night in Feb 2026

6/10 Okay

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room very small. Shower door was too short/ small. Front desk staff and breakfast staff were wonderful.
Stayed 1 night in Feb 2026

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The Staff were less than attentive - one had the feeling that we were interrupting their routine rather than their being there to assist us. The service in the ‘restaurant’ on Monday evening was extremely slow and poor - the food was cold, an ‘Ice Cream Sundae’ was three scoops of ice cream with a dribble of chocolate sauce / no cream, no sprinkles. The service at breakfast was infinitely better, the staff were helpful, hard-working and polite.
Stayed 1 night in Feb 2026

8/10 Good

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of our preferred hotels for London. Nice drive down and easy tune in. Hotel lovey and clean only marked down for breakfast which was meh but at least it’s included!
Stayed 1 night in Feb 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service done every day and the lady was super nice everyday to us. Front desk staff was very accommodating with any questions we had. Highly recommend this place
Stayed 8 nights in Feb 2026

10/10 Excellent

Zowie

Stayed 1 night in Feb 2026

6/10 Okay

verity

Liked: Cleanliness, staff & service, amenities
Staff were lovely, room was very good but bed was extremely uncomfortable!
Stayed 1 night in Feb 2026

10/10 Excellent

JULIE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfortable and quiet room. Nice facilities and plenty of space
Stayed 1 night in Jan 2026

4/10 Poor

Luke

Business traveller
Liked: Cleanliness
Disliked: Amenities
Both Running machines in gym out of order. Both coffee machines at breakfast out of order. To top the lot an alarm went off in my room at 2 am, when I contacted reception they said don’t worry they will reset it from outside my room like it was a common occurrence, no explanation or apology?
Stayed 3 nights in Feb 2026

6/10 Okay

Henry

Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and cosy beds
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great hotel in well connected location considering not in Central London. Lovely room and breakfast for good price. I'd also like to say thank you to the excellent staff that were helpful, friendly and went above and beyond
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Stayed 6 nights in Jan 2026

10/10 Excellent

Greg

Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

8/10 Good

Valerie

Stayed 1 night in Jan 2026

10/10 Excellent

Alphonsus

Very clean quiete and comfortable
Stayed 1 night in Jan 2026

8/10 Good

Jacqualene

Stayed 1 night in Jan 2026

10/10 Excellent

Bernard

Stayed 1 night in Dec 2025

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities
To put this bluntly, not a clean enough, bed sheets kept coming up and noticed a soiled duvet, human hairs and very soft pillows that were useless bad designed rooms where the bed side cabinet had sharp edges and space between the bed, so I hurt myself while attending my alarm. The air con and heating did not work, so called reception who came up to turn the temperature up, which took over 5 hours to heat the room up, which is just not acceptable for a hotel of this standing by Hilton. I would not stay in this hotel again.
Stayed 2 nights in Dec 2025

8/10 Good

Kallum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Tamasin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Dec 2025

8/10 Good

Radoslaw

Travelled with family
Liked: Cleanliness, staff & service, amenities
Śniadania bardzo dobre łóżka mega bardzo złe
Stayed 2 nights in Dec 2025

2/10 Terrible

F Cerda

Stayed 1 night in Dec 2025