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"I had room service try and enter my room at 8:20 in the morning not sure why it woke me up over staff not very helpful not all but most very over pric ... " More

By a verified traveller on Mon 10 Jul 2023

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Hotel Description

At Hampton by Hilton London Docklands you'll be 0.6 km (0.4 mi) from ExCeL Exhibition Centre and 3.9 km (2.4 mi) from O2 Arena. Highlights at this eco-certified hotel include free daily breakfast, a restaurant, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute drive of this 3.5-star Docklands hotel, attractions include Tower Bridge and Tower of London.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$150* Per night/room 6 May - 7 May

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hampton by Hilton London Docklands ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hampton by Hilton London Docklands

Everyone (1)
3 out of 5
I had room service try and enter my room at 8:20 in the morning not sure why it woke me up over staff not very helpful not all but most very over priced for how far out of London hotel is situated no amenities around train was the only bonus

Posted by on 10 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by Reception Team

We are sorry for the inconvenience, we will ensure your next stay with us is perfect.

About the Hampton by Hilton London Docklands

Location Dockside Road, London, England E16 2FQ

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and laundry facilities are also featured at the eco-certified Hampton by Hilton London Docklands. Parking is available for a fee. This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2017
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: West Ham Station (5.2 km / 3.2 mi)
  • Metro station: Royal Albert Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Hampton by Hilton London Docklands has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Third party payments are not accepted.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton London Docklands Hotel
  • Hampton Hilton Docklands Hotel
  • Hampton Hilton London Docklands
  • Hampton Hilton Docklands
  • Hampton by Hilton London Docklands Hotel
  • Hampton by Hilton London Docklands London
  • Hampton by Hilton London Docklands Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Tourism Programme
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.