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The Strand Palace Hotel

4-star property
372 The Strand, London, England 1800 796 370
Choose Dates
4.3 out of 5
Excellent!
See all 45 Wotif Reviews

"Very professional & great service. Great breakfast. " More

By a verified traveller on Tue 22 Oct 2019

Points Of Interest

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Hotel Description

The Strand Palace Hotel puts you in the heart of London, steps from Covent Garden Market and within a 15-minute stroll of Piccadilly Circus. Highlights at this Art Deco hotel include 2 restaurants, 2 bars/lounges, and a 24-hour business center.

LCD TVs with cable channels are featured in all 785 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. 24-hour room service, free bottled water, and safes are also available.

The restaurant, Haxells Restaurant & Bar, serves British cuisine and is open for breakfast, lunch, and dinner. Gin Palace is the hotel's own cocktail bar. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM.

Sights within a 20-minute walk of this 4-star London City Centre hotel include London Dungeon and Big Ben.

Superior Cosy Double - Newly Refurbished

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$199* Per night/room 10 Jul. - 11 Jul.

Superior Single - Newly Refurbished

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe King - Newly Refurbished

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King - Newly Refurbished

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Double - Newly Refurbished

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin - Newly Refurbished

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Strand Palace Hotel ratings based on 45 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Strand Palace Hotel

Everyone (41) Couples (1) Family (2)
5 out of 5
Very professional & great service. Great breakfast.

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing Strand Palace. I am delighted you enjoyed your time! Kind Regards, Holly

4 out of 5
Convenient location. Staff pleasant and helpful. Single person room is quite small but thankful for air conditioning

Posted by on 31 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to learn that you have enjoyed your stay at Strand Palace and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

5 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace. Kind Regards, Holly

4 out of 5
Breakfast was good The premise was easily accessible

Posted by on 3 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace. Kind Regards, Holly

3 out of 5
The property had two sections, one clearly renovated and the other not, advertising was of the new and we were given a room in the old section

Posted by on 2 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace. Kind Regards, Holly

4 out of 5
Location and staff amazing. Renovations inconvenient- not able to use simple things like phone for room service. Had to do that in person at the counter - normally room service is used when you are over running around so I found this frustrating. Other things like trying to use the lift whilst being painted was tricky as you affected the workers ability to get their job done. However with all this said had a fantastic stay!

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace. Kind Regards, Holly

4 out of 5
Good location to public transport and walking. Small hiccup on checking in and room service came very early in the morning.

Posted by on 30 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
This hotel is a very good standard of accommodation and is very reasonably priced given its very central London (covent garden/charring cross) location. I really enjoyed my stay.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
Nice hotel comfortable clean bedrooms/bathrooms central location for theatres and shops .

Posted by , from Perth , West Australia on 23 Oct. 2018

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4 out of 5
Most convenient location for a moderately priced hotel.

Posted by , from Australia on 15 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

About the The Strand Palace Hotel

Location 372 The Strand, London, England WC2R 0JJ

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.

  • 785 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1909
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (28 km / 17.4 mi)
  • Train station: London Charing Cross Station (0.7 km / 0.4 mi)
  • Metro station: Charing Cross Underground Station (0.5 km / 0.3 mi)

Room Amenities

The Strand Palace Hotel offers 785 accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Gin Palace - Onsite cocktail bar. Open daily.

Joe Allen Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 20 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Strand
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England
  • The Strand Palace Hotel Hotel
  • The Strand Palace Hotel London
  • The Strand Palace Hotel Hotel London

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.