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4.3 out of 5

"Nice hotel close to Covent garden. Air conditioning in bedroom would have been useful during a hot spell of weather in London. " More

By a verified traveller on Fri 20 Jul 2018

Hotel Description

The Strand Palace Hotel puts you in the heart of London, steps from Covent Garden Market and within a 15-minute stroll of Piccadilly Circus. Highlights at this Art Deco hotel include 2 restaurants, 2 bars/lounges and a 24-hour business centre.

LCD TVs with cable channels are featured in all 785 rooms, and you can enjoy free WiFi, coffee/tea makers and free newspapers. 24-hour room service, free bottled water and safes are also available.

The restaurant, Haxells Restaurant & Bar, serves British cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10:30 AM.

Sights within a 20-minute walk of this 4-star London City Centre hotel include London Dungeon and Big Ben.

Superior Cosy Double - Newly Refurbished & Air Conditioned

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$309 per night

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Single - Newly Refurbished & Air Conditioned

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe King - Newly Refurbished & Air Conditioned

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Strand Palace Hotel ratings based on 40 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Strand Palace Hotel

Everyone (38) Couples (1) Family (1)
4 out of 5
Location and staff amazing. Renovations inconvenient- not able to use simple things like phone for room service. Had to do that in person at the counter - normally room service is used when you are over running around so I found this frustrating. Other things like trying to use the lift whilst being painted was tricky as you affected the workers ability to get their job done. However with all this said had a fantastic stay!

Posted by on 5 May 2019

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Comment from Hotel Management

8 May 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace. Kind Regards, Holly

4 out of 5
Good location to public transport and walking. Small hiccup on checking in and room service came very early in the morning.

Posted by on 30 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
This hotel is a very good standard of accommodation and is very reasonably priced given its very central London (covent garden/charring cross) location. I really enjoyed my stay.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

8 Feb. 2019 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
Nice hotel comfortable clean bedrooms/bathrooms central location for theatres and shops .

Posted by , from Perth , West Australia on 23 Oct. 2018

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4 out of 5
Most convenient location for a moderately priced hotel.

Posted by , from Australia on 15 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
Nice enough hotel, but we were forced to upgrade from the basic double room, which proved to be cramped and with only a small fan to offer cooling. However the only power point available meant it would have had to be placed a few feet from our heads. The air-conditioned room we upgraded to was slightly larger and generally acceptable. Neither room had windows that could be opened, or a refrigerator. The toilet, being recessed in a very small alcove, was a very cramped affair. Large customers would have a problem.

Posted by , from Adelaide, Australia on 8 Sep. 2018

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Comment from Hotel Management

15 Oct. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5

great location

Nice hotel close to Covent garden. Air conditioning in bedroom would have been useful during a hot spell of weather in London.

Posted by on 20 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

5 out of 5
We would recommend Strand Hotel, the conceirege service was great for getting directions, booking a show or tour (although we didn't know service was available until day 3 !!) Also the Hotel was within walking distance of a lot of tourist attractions. Surrounding shops weren't inviting though.

Posted by , from Brisbane, Australia on 6 Jun. 2018

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Comment from Hotel Management

10 Jun. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

4 out of 5
Have stayed in London before and found this hotel was a Hugh improvement. Overall happy with the experience

Posted by on 18 Apr. 2018

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Comment from Hotel Management

19 Apr. 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. Kind Regards, Holly

5 out of 5

Great Location

As someone who has never been to London before, I wanted to make the most out of my 4 day visit (1st leg of our honeymoon) so location was a big thing, I wasn’t disappointed... We had booked tickets to see the Lion King at the Lyceum Theatre which is literally a one minute walk away from the hotel. We had also booked a 3 day hop on hop off bus which stopped at Aldwych, again a 2 minute walk from the hotel. Was fantastic also as we didn’t go hungry as everywhere you turned there was a restaurant or a cafe. The room was all we needed, to some it might be a bit small but it was comfortable for the two of us! We even had room service one night, which they had made a slight error with our order but was promptly sorted out by the fantastic man who delivered the food to our room.. We would definitely be booking this hotel on our next stay! Fabulous

Posted by , from Cairns, Australia on 11 Feb. 2018

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Comment from Hotel Management

13 Feb. 2018 by Guest Relations Manager

Dear Marissa, Thank you for reviewing the Strand Palace Hotel; I am delighted that we were able to make your honeymoon special! Kind Regards, Holly

About the The Strand Palace Hotel

Location 372 The Strand, London, England WC2R 0JJ

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.

  • 785 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1909
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (27.9 km / 17.3 mi)
  • Train station: London Charing Cross Station (0.4 km / 0.3 mi)
  • Metro station: Charing Cross Underground Station (0.5 km / 0.3 mi)
  • Parking:

Room Amenities

The Strand Palace Hotel offers 785 forms of accommodation with laptop-compatible safes and free newspapers. LCD televisions come with premium cable channels. Bathrooms include a bath and shower, designer toiletries, complimentary toiletries and a hairdryer. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Haxells Restaurant & Bar – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Sacred Cafe – This cafe specialises in local and international cuisine and only serves light fare. Open daily.

Gin Palace – On-site cocktail bar. Open daily.

Joe Allen Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Strand Palace Hotel London
  • Strand Palace Hotel
  • Strand Palace London
  • Strand Palace

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.