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Hyatt Place London City East

4.0 star property
Hotel with a rooftop terrace, steps from Brick Lane

Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Premium Room, 1 King Bed, Terrace
Cocktail bar
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
The current price is AU$229
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Tower of London
    ‪13 min walk‬
  • Place, Tower Bridge
    ‪19 min walk‬
  • Place, The Shard
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

9.2 out of 10
Wonderful
(57 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Sofa bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2

King Room With Sofa Bed

  • Sleeps 2

View all photos for Premium King Room With Balcony

Living area

Premium King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Terrace

Property grounds

Premium King Room With Terrace

  • Sleeps 2

Room With 2 Single Beds

  • Sleeps 2

Deluxe Room With 2 Single Beds

  • Sleeps 2

Premium King Bed With Sofa&Balcony

  • Sleeps 2

Deluxe King Room With City View

  • Sleeps 2

2 Twin Beds With City View Deluxe

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

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About the area

London

At Hyatt Place London City East you'll be within just a 10-minute stroll of Brick Lane and Old Spitalfields Market. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .PocketSquare Skyline Bar is the hotel's own cocktail bar. A meeting room, a 24-hour business centre, and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 20-minute walk of this 4-property class Shoreditch hotel include The Gherkin and Tower of London.

What's nearby

  • Brick Lane - 3 min walk - 0.3 km
  • Tower of London - 13 min walk - 1.1 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 6 min drive - 2.6 km
  • The Shard - 7 min drive - 2.7 km

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London (LCY-London City) - 20 min drive

Restaurants

  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪Grounded - ‬2 min walk
  • ‪Efes - ‬1 min walk

About this property

Hyatt Place London City East

Hotel with a rooftop terrace, steps from Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Place London City East.

This 4-star London hotel is smoke free.

  • 280 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Place London City East offers 280 air-conditioned accommodations with a safe and a hairdryer. 55-cm Smart televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

What is the cancellation policy at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place London City East?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on 9 Nov 2025 start from AU$229.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place London City East family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place London City East is a hit with families.

Does Hyatt Place London City East serve breakfast?

Yep, our guests can't get enough of the buffet brekkie here! Available on weekdays from 7:00 AM to 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hyatt Place London City East?

No, Hyatt Place London City East does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place London City East?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place London City East?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place London City East?

Dogs are welcome at Hyatt Place London City East, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Hyatt Place London City East Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 609 out of 1035 reviews
Rating 8 - Good. 301 out of 1035 reviews
Rating 6 - Okay. 88 out of 1035 reviews
Rating 4 - Poor. 18 out of 1035 reviews
Rating 2 - Terrible. 19 out of 1035 reviews

Reviews

6/10 Okay

Lillian

Travelled with family
This hotel is in a shady part of town. Didn’t feel safe walking the surroundings.
Stayed 3 nights in Jul 2025

8/10 Good

Tania

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room spotlessly clean near tube station Breakfast very poor expected better from Hyat
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely silent in our room even though we were on the busy street. Loved it! Thank you!
Stayed 2 nights in Jul 2025

6/10 Okay

Imran

Stayed 5 nights in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Food options were limited. VIP perks were non-existant. Breakfast was only meal we ate at hotel, and the discount coupon we received for VIP was not valid for breakfast. We received 1 extra hour for check out, but it seemed reluctantly.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was modern and clean, spacious with a comfortable bed, extra pillows, it was on the 1st floor but was quiet with no noise from outside. Very helpful staff at breakfast and good value for £10.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect stay - no problems

Everything was just perfect
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location lovely hotel

Lovely room, very helpful staff and great location in London. Everything we needed near by
Stayed 1 night in Jul 2025

10/10 Excellent

Cecelia

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keyera

Stayed 3 nights in Jul 2025

8/10 Good

Jon

Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, arrived at the hotel early and could check in as our room was ready. I had emailed in advance requesting this so o was delighted the hotel made it possible. I had read that there was a 24hr shop on-site but this wasn’t the case. Very limited drinks available and no food after 12am which would normally not be an issue but we had been at a concert and it had taken 3 hours to get back so a snack and drink would have been amazing. My only negative is the noise from the toilet when flushed. They were like what you would find on an aircraft which was ok but the bang that came after was insane. I was frightened to use in the night incase I woke the whole floor !
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sophie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We arrived early so decided to visit Shoreditch before check in. We realized the area was extremely unsafe and unclean. The type of area we would have had to be in our rooms before sundown. I would compare it to the bronx of London… To make things worst , we needed to plan our return home early as we had a family emergency unfolding back home. We immediately returned to hotel to explain the situation. The young lady at desk was very understanding and said she had no issues cancelling but it needed to be done via Expedia as we originally booked through them. I contacted Expedia and they agreed to cancel free of charge as long as they could confirm with the property they agreed as well to wave the fees. I return to the clerk and she tells me she will get her manager to sign off. Her managers looks me dead in the eye and tells me they do not agree, I let expedia know about the situation as it is unfolding and they tell me they will contact the property to try and sort this out and maybe get a partial refund at least. The manager of the hotel never budged and could not care less.. I proceed to ask the manager, why he does not agree when even expedia is willing to wave the fees and staff as well…? End of story I lost my money… So for anyone booking this hotel in this part of London, Shoreditch is a great place to shop and eat for a day trip but not to stay in overnight!! And the hotel reviews must be fraudulent..See for yourself when visiting Shoreditch…
Stayed 1 night in Jul 2025

6/10 Okay

Tracey

Stayed 3 nights in Jul 2025

8/10 Good

Sasheen

Stayed 1 night in May 2025

8/10 Good

Laura

Stayed 1 night in Jul 2025

8/10 Good

Onyinye

Stayed 3 nights in Jun 2025

6/10 Okay

Joy

Travelled with family
Liked: Amenities, property conditions & facilities
I like the staff very attentive and accommodating. I was allocated to a disabled room and the toilet is stained with faeces coloured, it is in room 811.
Stayed 2 nights in Jul 2025

4/10 Poor

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent option and price. Location is very good but the neighbourhood is not the nicest. Would still certainly stay again
Stayed 3 nights in Jun 2025