4.0 out of 5

"Handy for an early morning departure from Heathrow " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

At ibis London Heathrow Airport, you'll be 3.9 km (2.4 mi) from Stockley Park and 8 km (5 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant and in-room free WiFi.

All 356 rooms feature TVs with cable channels, and you can enjoy coffee/tea makers, phones and irons/ironing boards.

The restaurant, Foggs Kitchen and Bar, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 3-star Hillingdon hotel, attractions include Griffin Park Stadium and Twickenham Stoop.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$67* Per night/room 6 Oct. - 7 Oct.

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

ibis London Heathrow Airport ratings based on 69 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Heathrow Airport

Everyone (46) Couples (11) Business (1) Family (12)
4 out of 5
Helpful staff and convenient to the airport terminals

Posted by on 24 Aug. 2019

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4 out of 5
close to airport. easy access with taxi. shuttle buses & local buses also available

Posted by on 19 Aug. 2019

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4 out of 5
Carpets in the bedroom were dirty/stained but otherwise rooms OK.. Nothing special

Posted by on 5 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jayne & Team

Thank you for your feedback, we hope to welcome you again in the future.

4 out of 5

Posted by on 4 Aug. 2019

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3 out of 5

Posted by on 23 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Jayne & Team

Thank you for your feedback, we appreciate your review and we hope to welcome you again in the near future.

2 out of 5
Faulty fire alarm system. Had 2 phone calls and one visit from reception in the middle of the night claiming that there was an active fire sensor. System was malfunctioning and the staff had no training in how to effectively respond other than to wake me up multiple times.

Posted by on 23 Jul. 2019

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4 out of 5
Clean and well presented room. Friendly staff. Breakfast buffet was very average and the dining area wasn’t particularly clean and tidy.

Posted by on 10 Jul. 2019

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4 out of 5
The staff and service (and helpfulness) was outstanding when I asked for assistance.

Posted by , from Australia on 6 Jul. 2019

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2 out of 5
Initial welcome efficient and friendly. Apparently recently renovated room was badly designed. End of bed too close to wardrobe and tv low on wall, so one bumped into end of bed or tv. Toilet very low for older people. Bath towels small and thin and no hand towel supplied. Shower slippery. Requested non slip bath mat twice but did not get one. Reception staff (so called 'Superheroes') were quite uncaring. Restaurant is ? run by another company. Meals not able to be charged to room account and maitre d was at our room at 10pm to collect payment for meal. Unable to use Visa travelcard in his machine at that time but could the next morning.

Posted by on 21 Jun. 2019

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4 out of 5

Posted by on 13 Jun. 2019

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About the ibis London Heathrow Airport

Location 112 Bath Road, Hayes, England UB3 5AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A round-trip airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly ibis London Heathrow Airport. Parking is available for a fee. This 3-star Hayes hotel is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 6 levels
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: Heathrow Central Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis London Heathrow Airport offers 356 forms of air-conditioned accommodation with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. Bathrooms include a bath and shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer available
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.50 for adults and GBP 4.75 for children (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Airport shuttle fee per child: GBP 0.00 (up to 12 years old)
  • Self-parking fee: GBP 12 per day
  • Pet fee: GBP 10 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Airport ibis
  • ibis Heathrow Airport
  • ibis London Heathrow Airport
  • ibis London Hotel Heathrow Airport
  • ibis London Heathrow Airport Hotel
  • Ibis Hotel Hayes
  • Ibis London Heathrow Airport Hayes, UK - Greater London
  • Ibis London Heathrow Airport Hotel Hayes
  • Ibis London Heathrow Hayes
  • ibis London Heathrow Airport Hotel
  • ibis London Heathrow Airport Hayes
  • ibis London Heathrow Airport Hotel Hayes

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.