You can enjoy flat-screen TVs with satellite channels, and all 184 rooms feature free WiFi, coffee/tea makers, and safes. In-room dining is easy with amenities like refrigerators and room service. Hair dryers, phones, and irons/ironing boards are also available.
This business-friendly hotel offers free WiFi in public areas, a fitness center, and a business center. Other amenities include a coffee shop/café, coffee/tea in a common area, and laundry facilities. Full breakfast is available. There's also the convenience of self parking.
Within a 15-minute drive of this 4-star Hillingdon hotel, attractions include University of West London and Royal Botanic Gardens, Kew.
19 Jun. 2019 by swap
Dear Guest, Thank you for staying with us at The Mercure London Heathrow Hotel, We are glad to know that you enjoyed your stay and we wish to see you soon in the near future. We value your patronage and all the best wishes from Mercure team. Kind Regards, Pankaj Walia
17 Jun. 2019 by swap
Dear Anonymous, Thank you so much for your feedback and we are happy to know your stay went off well, That's what we strive to achieve on a daily basis with all our guests. we value your patronage and look forward to see you soon. Kind Regards, Pankaj Walia
31 May 2019 by swap
Dear Guest, Thank you for taking the time to write such feedback. We look forward to being of service again on your next visit to the Heathrow area. Assuring you of our best attention, at all times. Kind Regards, Pankaj Walia,
15 Mar. 2019 by Swap
Dear Anonymous, Firstly, I would like to apologise for the inconvenience caused, We are sorry to hear that not all elements of your stay were as per your expectations. We have addressed your issues to the concern departments and necessary actions will be taken to avoid inconvenience to our guest in future. We hope that your recent experience will not deter you from returning to us we would be delighted to welcome you back. Kind Regards, P Walia
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. WiFi is free in public spaces. There are 6 meeting rooms available. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Mercure London Heathrow Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hayes hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
Mercure London Heathrow Hotel offers 184 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests can enjoy full breakfast for a fee.
Mercure London Heathrow Hotel has a restaurant on site.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.