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Hotel Description

At Thistle London Heathrow T5, you'll be 4.5 km (2.8 mi) from Stockley Park and 9.2 km (5.7 mi) from Brunel University. Highlights at this hotel include 2 bars/lounges, a restaurant and a conference centre.

All 266 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, sofa beds and coffee/tea makers. Room service, safes and hairdryers are also available.

The restaurant, Runway View Restaurant, serves Modern European cuisine and is open for breakfast and dinner. Business amenities include conference space and a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 3.5-star Hillingdon hotel include Eton College and Legoland.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$63* Per night/room 3 Nov. - 4 Nov.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thistle London Heathrow T5 ratings based on 48 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle London Heathrow T5

Everyone (29) Couples (14) Business (1) Family (5)
5 out of 5
good location for t3 departures 20min, value for money. on shuttle bus route for terms.room clean and air conditioned.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5
I arrived late and left early the next morning so did not try any of the facilities or services they offered apart from the shuttle bus

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5
It was convenient for an early flight the next day

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5

Posted by on 6 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

3 out of 5
My room was poorly maintained and in need of a paint job and repairs in some places that were very obvious.

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by General Manager

Thank you for your review. We are sorry for the issues you experienced. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

3 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Preeti

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5
Great being so close to the runway. Older property but in very good condition. The T5 pod was an added

Posted by on 28 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5
Dining room needs a refurb . Nice staff ... and Libby s bit shabby . Flowers ?

Posted by on 16 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by General Manager

Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.

4 out of 5

Posted by on 6 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. WiFi is free in public spaces. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Thistle London Heathrow T5. A round-trip airport shuttle (available at scheduled times) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1968
  • Dining venue
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (4 km / 2.5 mi)
  • Train station: Heathrow Central Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Thistle London Heathrow T5 offers 266 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Runway View Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod. The Heathrow Pod is £5 per person per journey payable at the Hotel Reception at arrival or departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transport is offered at scheduled times from 4:30 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • One child stays free
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 5.00 for children (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one-way)
  • Airport shuttle fee per child: GBP 5.00 (one-way), (up to 16 years old)
  • Self-parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Thistle
  • London Thistle Heathrow
  • Thistle Heathrow
  • Thistle Heathrow London
  • Thistle London
  • Thistle London Heathrow
  • Thistle London Hotel
  • Thistle London Hotel Heathrow
  • Thistle London Heathrow Hotel West Drayton, Greater London
  • Thistle London Heathrow West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.