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4.2 out of 5

"The hotel is clean and comfortable, and convenient to the departure area for my connecting flight. " More

By a verified traveller on Mon 06 Jan 2020

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Hotel Description

At Thistle London Heathrow T5, you'll be 4.5 km (2.8 mi) from Stockley Park and 8.3 km (5.2 mi) from Brunel University. Highlights at this hotel include a restaurant, a bar/lounge, and a conference center.

LCD TVs with digital channels are featured in all 266 rooms, and you can enjoy free WiFi, sofa beds, and coffee/tea makers. Additionally, room service, safes, and hair dryers are available.

The restaurant, Runway View Restaurant, serves Modern European cuisine and is open for breakfast and dinner. Runway View Bar & Terrace is the hotel's own bar, serving drinks along with dinner and light fare. Conference space and a business center are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. There's also the convenience of self parking.

Within a 15-minute drive of this 3.5-star Hillingdon hotel, attractions include Pinewood Studios and Frogmore House.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$69* Per night/room 27 Sep. - 28 Sep.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Thistle London Heathrow T5 ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Thistle London Heathrow T5

Everyone (16) Couples (3) Family (2)
5 out of 5
The hotel is clean and comfortable, and convenient to the departure area for my connecting flight.

Posted by on 6 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5
good location for t3 departures 20min, value for money. on shuttle bus route for terms.room clean and air conditioned.

Posted by on 16 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5
I arrived late and left early the next morning so did not try any of the facilities or services they offered apart from the shuttle bus

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5
It was convenient for an early flight the next day

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5

Posted by on 13 Sep. 2019

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Comment from Hotel Management

13 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

4 out of 5

Posted by on 6 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

3 out of 5
My room was poorly maintained and in need of a paint job and repairs in some places that were very obvious.

Posted by on 27 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by General Manager

Thank you for your review. We are sorry for the issues you experienced. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future.

3 out of 5

Posted by on 10 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Preeti

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

5 out of 5
Great being so close to the runway. Older property but in very good condition. The T5 pod was an added

Posted by on 28 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by General Manager

Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Thistle London Heathrow T5. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star West Drayton hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 2 levels
  • Built in 1968
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (4 km / 2.5 mi)
  • Train station: West Drayton Station (4.7 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Thistle London Heathrow T5 offers 266 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Drayton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Runway View Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.

Runway View Bar & Terrace - This bar specializes in Modern European cuisine and serves dinner and light fare. Open daily.

Lobby Lounge - This lobby lounge serves light fare only. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Thistle
  • London Thistle Heathrow
  • Thistle Heathrow
  • Thistle Heathrow London
  • Thistle London
  • Thistle London Heathrow
  • Thistle London Hotel
  • Thistle London Hotel Heathrow
  • Thistle London Heathrow Hotel West Drayton, Greater London
  • Thistle London Heathrow West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.